Digital Experiences Matter in Times of Crisis. Lessons from the State of Ohio

Presented by

Base22

About this talk

Hear how our business partner Base22 is helping one of the States hardest hit by the COVID-19 pandemic get information to their citizens and employees quickly. By strategically re-engineering their digital platform, the State of Ohio can now build websites for agencies and programs with guidelines and patterns to gain time, use a design system to maintain a unified experience, and publish content across all sites without technical support. In this session, learn how: - To employ some of these tactics to help keep your audiences safe and informed during challenging times - To maintain control of your digital experience, making fast but smart decisions - Enabling your environment to offer both timely and relevant responses.

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HCL Customer Experience solutions power experiences that matter. Experiences that are Secure. Personalized. Engaging. All with the Flexibility to deploy in any environment to maximize ROI. HCL Customer Experience software, including HCL Commerce, HCL Digital Experience, and HCL Unica, provides a robust, cloud-ready platform that enables you to digitize critical business processes, go beyond the transaction and offer precision marketing at scale to maximize every interaction.