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HCL Commerce Fall 2020 Release - Sneak Peek

Join us as we share what's coming in our Fall 2020 release in December. New Google capabilities, Unica Discover integration, embedded CMS and DAM capabilities and much more. Don't miss this opportunity to hear from our leaders and get excited about the new capabilities!
Recorded Nov 20 2020 27 mins
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Presented by
Gary Schoch, GM, Brian Gillespie, Head of Product Management, Martin Tavener, CTO EMEA, Tony Stankoski, HCL Discover SME
Presentation preview: HCL Commerce Fall 2020 Release - Sneak Peek

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  • The Next Generation of Commerce is Cloud Native Jan 12 2021 6:15 pm UTC
    Johnn Tinch (HCL Commerce) & Jordan Jewell (IDC Research)
    Cloud native represents a seismic shift in how companies will manage and deliver technology in the future. It represents unmatched flexibility, scalability and security with the control you need to ensure you are always delivering an engaging and unique customer experience. Join Johnn Tinch, CTO of HCL Commerce as we look at how HCL Commerce is embracing Cloud Native and helping our clients sell more. Johnn will be joined by industry analysts to uncover what makes Cloud Native perfect for commerce and what B2B and B2C organizations can do to make the most of its benefits.

    Speakers:
    Johnn Tinch, CTO, HCL Commerce
    Jordan Jewell, Analyst, IDC Research
    One more TBD
  • Hot DAM! Simplified Content Creation and Management Jan 12 2021 5:00 pm UTC
    Aaron Pickrell, CX Product Management, HCL Commerce
    Every B2B and B2C company wants to create the perfect, world class customer experience. But it is tough against a constantly shifting landscape of technologies, capabilities and consumer fickleness. Come hear from Aaron Pickrell, formerly an HCL Commerce customer at both Performance Bike and Sports Endeavors as he breaks down how we're continuing to make it easy for our clients to build the best experiences. You will also hear from our client Herman Miller as they discuss their approach to engaging customer experiences.
  • Smoke the Competition with Behavioral Analytics Jan 12 2021 3:45 pm UTC
    Brian Gillespie, HCL Commerce; Rob Richardson, Herman Miller
    Hear from Brian Gillespie, our Head of Product management as he demonstrates the integration of Unica Discover into the platform, making it fast and easy for B2B and B2C companies gather more insightful data about their customers' behavior. You will also hear from Rob Richardson, eCommerce Leader at Herman Miller as he discusses how they are leveraging HCL Commerce to drive their B2B business as well as the benefits they have seen since moving to V9.
  • A Double Play for HCL Commerce Jan 12 2021 3:00 pm UTC
    Gary Schoch, GTM Leader HCL Commerce
    Join Gary Schoch, GTM Leader HCL Commerce as he shares the HCL Commerce point of view on digital commerce now and in the future. Based on in depth conversations with customers in the B2B and B2C space, Gary will lay out how we see the future of commerce and what we're doing to ensure our clients are always positioned to succeed.
  • Complexity Solved Through Digital Experience Dec 8 2020 7:00 pm UTC 24 mins
    Gary Schoch & Joseph Shuster
    Hear how you can impart knowledge through digital experiences to make the most of your investments. We will investigate real-world examples and provide guidance on how you can continue on your path to excellence.
  • What Keeps DX Leaders Up at Night? Findings from Forrester Research. Dec 8 2020 5:00 pm UTC 42 mins
    Joe Cicman (Forrester Research) & Andrew Manby
    Digital transformation is a journey, not a destination. It must include input from IT, business leaders, and the intended audiences. This session explores the CMO/CDO and CIO imperatives and how to address common challenges to improve customer experiences.
  • HCL Commerce Fall 2020 Release - Sneak Peek Recorded: Nov 20 2020 27 mins
    Gary Schoch, GM, Brian Gillespie, Head of Product Management, Martin Tavener, CTO EMEA, Tony Stankoski, HCL Discover SME
    Join us as we share what's coming in our Fall 2020 release in December. New Google capabilities, Unica Discover integration, embedded CMS and DAM capabilities and much more. Don't miss this opportunity to hear from our leaders and get excited about the new capabilities!
  • Commerce and Cocktails - Episode 1 Recorded: Oct 30 2020 7 mins
    Gary Schoch, GTM Leader, Brian Gillespie, Head of Product Management and Johnn Tinch, CTO
    Welcome to Episode 1 of HCL Commerce "Commerce and Cocktails Podcast" with yours truly, Gary Schoch, Johnn Tinch and Brian Gillespie talking about what we are seeing in the market for Commerce, Marketing, and Experience business and tech! We are going to hit some challenging topics, share ideation on the latent need we see our clients needing to address and have special guests on this regular series! This IS Episode 1
  • Cracking the B2B Code with Andy Hoar Recorded: Sep 9 2020 49 mins
    Andy Hoar
    Join Andy Hoar of Paradigm B2B, HCL Commerce and Magno Technology to discuss the challenges and benefits of creating great customer experiences and relationships in B2B Commerce.
  • Learn What's New in HCL Digital Experience Recorded: Jul 23 2020 23 mins
    Jason Cornell
    Get an in-depth review of the new features HCL Digital Experiences released in June 2020 from Jason Cornell, the senior product manager for HCL Digital Experience.
     
    In this Demo we review how these new features can help organizations create and deliver content faster to quickly respond to market and industry changes, and how these new features and our new cloud capabilities can help reduce the total cost of ownership (TCO).
  • Beyond the WOWs Recorded: Jun 25 2020 32 mins
    Johnn Tinch, Technical Sales Director, HCL Commerce and Stephanie Heyward, Director Advisory Services, HCL Commerce
    Hear from Johnn Tinch, CTO HCL Commerce and Stephanie Heyward, Director of Advisory Services HCL Commerce, as they goes through the new capabilities in 9.1 that were not part of the three WOWs.
  • How to Spin Up a New Site in Seconds Recorded: Jun 25 2020 29 mins
    Jeff Turnham, Principal Architect, HCL Software
    See a demo of how HCL Solution Factory helps organizations simplify their adoption of containers and Kubernetes.

    UP NEXT: Beyond the WOWs
    https://www.brighttalk.com/webinar/beyond-the-wows
  • Panel Discussion on Best Practices around Cloud Native and V9 Adoption Recorded: Jun 25 2020 47 mins
    Stephanie Heyward, HCL Commerce / Eric Johson, A&F / Glen Burson, WTC / Mike Rabbior, Perficient
    Listen in on a great discussion between customers and partners as they discuss the benefits of moving to V9 and share their best practices and insights into how to get the most out of V9 and plan smartly for your move to V9.

    Presenters:

    Stephanie Heyward, Director Advisory Services, HCL Commerce
    Eric Johnson, Group Vice President IT, Abercrombie & Fitch
    Glen Burson, CTO, Wunderman Thompson Commerce
    Mike Rabbior, Chief Strategist Digital Commerce, Perficient

    UP NEXT: How to Spin Up a New Site in Seconds
    https://www.brighttalk.com/webinar/how-to-spin-up-a-new-site-in-seconds
  • Abercrombie & Fitch - A Tale of Two Journeys Recorded: Jun 25 2020 29 mins
    Eric Johnson, Group Vice President IT, Abercrombie & Fitch
    A&F underwent a digital transformation centered around their adoption of V9. Join us to hear the how and why around their decision to V9 and how it is paying dividends for their business.

    UP NEXT: Panel Discussion on Best Practices around Cloud Native and V9 Adoption
    https://www.brighttalk.com/webinar/panel-discussion-on-best-practices-around-cloud-native-and-v9-adoption
  • Keynote: The Power of Google Cloud for Commerce Recorded: Jun 25 2020 33 mins
    Pallab Deb, Head Partner Solutions & AI Partnerships, Google Cloud
    Hear from Google Cloud Platform as they discuss the advantages of cloud native and the value of using Google services and data to enhance the customer experience.
  • Search Primer Recorded: Jun 24 2020 113 mins
    Rhett Daniel, Senior Commerce Advisor, HCL Commerce and Martin Tavener, CTO EMEA, HCL Commerce
    In this training session you will start with the fundamentals of Elasticsearch before moving quickly on to seeing how to ingest data, build pipelines and leverage the intelligent query services.

    UP NEXT: Keynote: The Power of Google Cloud for Commerce
    https://www.brighttalk.com/webinar/keynote-the-power-of-google-cloud-for-commerce
  • How Search is Changing the Customer Experience - Panel Discussion Recorded: Jun 24 2020 43 mins
    George Kobar, Elasticsearch, Brian Gillespie, HCL Commerce, Baron Lam, Bluesky
    A casual discussion with Elasticsearch and our sponsor user program participants as they dig into how search is being applied in their environment to improve the customer experience.

    UP NEXT: Search Training Session
    https://www.brighttalk.com/webinar/search-training-session
  • Keynote - The Future of Search Recorded: Jun 24 2020 29 mins
    George Kobar, Evangelist, Elasticsearch
    Elasticsearch is a leading search platform that brings great value in delivering highly relevant B2B and B2C customer experiences. Hear from Elasticsearch as our expert discusses the current and future states of search and why it's so exciting to have Elasticsearch embedded in HCL Commerce 9.1.

    UP NEXT: How Search is Changing the Customer Experience - Panel Discussion
    https://www.brighttalk.com/webinar/how-search-is-changing-the-customer-experience-panel-discussion
  • HCL Commerce Roadmap Recorded: Jun 24 2020 46 mins
    Brian Gillespie, Director of Product Management, HCL Commerce, Laura Apostoloiu, Director, Commerce Engineering
    Drop-in to hear what's included in HCL Commerce 9.1 and see what's planned for the roadmap including 9.2 and beyond.

    UP NEXT: Keynote - The Future of Search
    https://www.brighttalk.com/webinar/keynote-the-future-of-search
  • Hackathon Highlights and Winners Announced Recorded: Jun 23 2020 19 mins
    Gary Schoch, GM, HCL Commerce
    Come see the hackathon results from your peers and colleagues as they built a voice shopping assistant on 9.1. Who will win the ultimate award for best solution?

    UP NEXT: HCL Commerce Roadmap
    https://www.brighttalk.com/webinar/hcl-commerce-roadmap
Power experiences that matter
HCL Customer Experience solutions power experiences that matter. Experiences that are Secure. Personalized. Engaging. All with the Flexibility to deploy in any environment to maximize ROI. HCL Customer Experience software, including HCL Commerce, HCL Digital Experience, and HCL Unica, provides a robust, cloud-ready platform that enables you to digitize critical business processes, go beyond the transaction and offer precision marketing at scale to maximize every interaction.

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  • Title: HCL Commerce Fall 2020 Release - Sneak Peek
  • Live at: Nov 20 2020 4:00 pm
  • Presented by: Gary Schoch, GM, Brian Gillespie, Head of Product Management, Martin Tavener, CTO EMEA, Tony Stankoski, HCL Discover SME
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