HCL DX: Digital service (or DX) in the public sector – City of Gothenburg

Presented by

Carlos Garcia de Miguel (DX Sales Leader, Europe & Latin America) and Björn Bergqvist (Digital Experience and IT Manager)

About this talk

City of Gothenburg is the largest municipality in Sweden and have been using HCL DX (Portal) technology to digitize their business processes and deliver experiences for over a decade. Gothenburg will to share their findings so far and what challenges they see in the future with regard to Digital services (or DX) in the public sector.

Related topics:

More from this channel

Upcoming talks (0)
On-demand talks (65)
Subscribers (3330)
HCL Customer Experience solutions power experiences that matter. Experiences that are Secure. Personalized. Engaging. All with the Flexibility to deploy in any environment to maximize ROI. HCL Customer Experience software, including HCL Commerce, HCL Digital Experience, and HCL Unica, provides a robust, cloud-ready platform that enables you to digitize critical business processes, go beyond the transaction and offer precision marketing at scale to maximize every interaction.