Developing new revenue models for the new normal

Presented by

Iain McPherson, Sunny Hodge, Carl Anthony Brown, Mark Stretton

About this talk

Lockdown has forced hospitality businesses to rapidly rethink traditional business models, develop new tactics, and create new revenue streams. Take-away, delivery, click & collect, at home services, subscriptions, members clubs, retail and other models are emerging, and there is a growing focus and importance of eCommerce. This panel of experts will examine the creative ideas hospitality businesses can use to adapt and generate new revenue. • Experiences, lessons learned, and best practices for implementing new revenue streams • What models will continue after lockdown? How will these become part of the future revenue mix? • What services can you offer alongside your current business? How would this work? • Balancing diversification and cannibalisation • Michelin Star Deliveroo? Ensuring new models fit your brand, experience, venue • Re-evaluating margins – what can you expect? • Differentiating yourself from the competition

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