John Gaffney, VP - Voice Commerce • Jeetu Narayan, VP - Digital Commerce • Anand Madhavan, VP - Platform
Since the launch of the industry’s leading Conversational AI platform, 7.ai Engagement Cloud™, we’ve been piloting an aggressive roadmap, adding capabilities and ramping up performance.
What’s New? Register to learn about:
• How the new 7 Assist™ for Salesforce dashboard integrates CRM records and chat to boost agent productivity by as much as a third.
• The ways a new 7 Assist™ feature supports agents with ready-to-use smart responses, next-best response choices, and more—cutting agent response time.
• New natural-language neural text-to-speech (NTTS) and anti-fraud voice biometrics functionality in 7 Voices™.
• The value of bringing 7 Voices™, 7 Active Share™, and 7 Journey Analytics™ into the Engagement Cloud portal.
• And more!
Our three 7.ai Center of Excellence leaders really know their stuff—and can’t wait to share it with you!
• John Gaffney, VP, Voice Commerce
• Jeetu Narayan, VP, Digital Commerce
• Anand Madhavan, VP, Platform
What Hasn’t Changed?
7.ai Engagement Cloud still enables even non-technical personnel to create, manage, and optimize interactions with your customers, whether via automated or human agents. And it still unifies voice and digital channels—build a chatbot for your website, then deploy it to your IVR and messaging systems—enveloping your customers in a consistent, branded experience no matter which, or how many, ways they engage with your brand.