Keep more of the customers that you worked so hard to acquire.

Presented by

Vanessa Bagnato, DIRECTOR OF ENTERPRISE SOLUTIONS

About this talk

Most businesses collect NPS scores and other customer feedback, but few know how to act on it and close the loop quickly. Doing so increases customer retention. Alchemer shares how you can act immediately on feedback to keep more of the customers you worked so hard to acquire in the first place.

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Alchemer (formerly SurveyGizmo) transforms customer feedback into operational gold to create customer-centric organizations. Alchemer provides a customer-experience platform and pre-packaged solutions that enable businesses to collect and act on feedback to find, get, and keep more customers and employees. Only Alchemer puts customers at the center of everything a company does by integrating feedback directly into the systems and applications that power the organization today. Alchemer serves more than 15,000 global customers and 30% of the Fortune 500.