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Keep more of the customers that you worked so hard to acquire.

Most businesses collect NPS scores and other customer feedback, but few know how to act on it and close the loop quickly. Doing so increases customer retention. Alchemer shares how you can act immediately on feedback to keep more of the customers you worked so hard to acquire in the first place.
Recorded Nov 19 2020 21 mins
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Presented by
Vanessa Bagnato, DIRECTOR OF ENTERPRISE SOLUTIONS
Presentation preview: Keep more of the customers that you worked so hard to acquire.

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    Vanessa Bagnato, DIRECTOR OF ENTERPRISE SOLUTIONS
    Most businesses collect NPS scores and other customer feedback, but few know how to act on it and close the loop quickly. Doing so increases customer retention. Alchemer shares how you can act immediately on feedback to keep more of the customers you worked so hard to acquire in the first place.
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Alchemer
Alchemer (formerly SurveyGizmo) transforms customer feedback into operational gold to create customer-centric organizations. Alchemer provides a customer-experience platform and pre-packaged solutions that enable businesses to collect and act on feedback to find, get, and keep more customers and employees. Only Alchemer puts customers at the center of everything a company does by integrating feedback directly into the systems and applications that power the organization today. Alchemer serves more than 15,000 global customers and 30% of the Fortune 500.

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  • Title: Keep more of the customers that you worked so hard to acquire.
  • Live at: Nov 19 2020 5:00 pm
  • Presented by: Vanessa Bagnato, DIRECTOR OF ENTERPRISE SOLUTIONS
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