How will customer experience change in 2021?

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Presented by

Alchemer CEO David Roberts and VP of Customer Success Ryan Tamminga

About this talk

The global pandemic has dramatically reduced in-person customer engagements. How will businesses maintain a personal touch? Join Alchemer as we share our predictions for how CX will change in 2021.
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The Alchemer platform helps businesses like yours collect feedback, so you can deliver better experiences for your customers. Alchemer is designed for those who have outgrown SurveyMonkey and feel overcharged by Qualtrics. Our platform is easy-to-use, easy to implement, and leads the industry in speed-to-value and flexibility, so you can start collecting insights on day one. Only Alchemer puts customers at the center of everything a company does by integrating feedback directly into the systems and applications that power the organization today. Alchemer serves more than 15,000 global customers and 30% of the Fortune 500.