Employee Centricity is the foundation of Customer Centricity​

Presented by

Ryan Tamminga, VP of Customer Success, Susan McGovern, VP Customer ​Value & Enablement, Jeannie Zaemes, Dir. Growth Mktg.

About this talk

Every customer now looks for ways to do business both online and in-person according to their unique needs and situation. The most progressive organizations are embracing strategies focused on customer centricity. However, customer centricity only works if you have a corresponding transformation to employee centricity. Join Alchemer's Ryan Tamminga, VP of Customer Success, and Susan McGovern, VP of Customer Value & Enablement, for a this webinar on employee centricity. Attendees will learn to: Become a truly customer-centric organization by first creating a foundation of employee centricity. Create an employee-centric organization where innovation, creativity, and empowerment are encouraged throughout the organization. Design, build, and implement an employee-centric organization based on employee focused leadership.

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Alchemer (formerly SurveyGizmo) transforms customer feedback into operational gold to create customer-centric organizations. Alchemer provides a customer-experience platform and pre-packaged solutions that enable businesses to collect and act on feedback to find, get, and keep more customers and employees. Only Alchemer puts customers at the center of everything a company does by integrating feedback directly into the systems and applications that power the organization today. Alchemer serves more than 15,000 global customers and 30% of the Fortune 500.