Empower and Empathize with Customer-Centric Sales and Marketing

Logo
Presented by

Mary Beth Addison, former SVP Sales, Susan McGovern, former VP Customer Enablement, Jeannie Zaemes, Dir. Growth Marketing

About this talk

Customers are a Me, Not a We. Empower and Empathize with Customer-Centric Sales and Marketing Join this engaging discussion with Alchemer on how to put your customer at the heart of every sales and marketing decision, driving more focused selling and building opportunities for success. Join Mary Beth Addison, former SVP of Sales and Susan McGovern, former VP of Customer Value & Enablement, and learn the key components of a customer-centric sales and marketing organization and how to understand the voice of every customer. Attendees will learn to: - Understand and focus on the individual needs of every customer and prospect - Empower your sales and marketing teams to understand and feel empathy for the customer - Integrate customer input into every step of the customer journey
Related topics:

More from this channel

Upcoming talks (16)
On-demand talks (594)
Subscribers (9003)
Welcome to the Alchemer Channel—your go-to source for expert insights on customer experience (CX), market research, feedback collection, CX trends, technology, and more. Our webinars bring together industry leaders and innovators to share actionable strategies and best practices that help businesses drive meaningful customer and market engagement. Follow our channel to stay ahead with thought-provoking discussions, expert-led sessions, and the latest trends shaping the future of CX and market research. --------------About Alchemer: Alchemer empowers you to do more with feedback. From a one-time survey to a powerful feedback program, Alchemer gives customer-obsessed teams the clarity to move from asking to action, driving your business forward. Expect more from feedback.