Loyalty and Retention. Not Synonyms.

Presented by

Ryan Tamminga, VP of Customer Success - Vanessa Bagnato, Dir. of Enterprise Solutions

About this talk

This webinar will discuss how customer experience creates loyalty which leads to growth and retention. Many companies master one or two of these initiatives but true success comes from engaging all three. Join Alchemer executives Ryan Tamminga (SVP, Product and Services) and Vanessa Bagnato (Director, Product Marketing) as they discuss: --Metrics of loyalty and retention. --The connection to Customer Experience. --Creation of meaningful loyalty and retention for your organization.
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The Alchemer platform helps businesses like yours collect feedback, so you can deliver better experiences for your customers. Alchemer is designed for those who have outgrown SurveyMonkey and feel overcharged by Qualtrics. Our platform is easy-to-use, easy to implement, and leads the industry in speed-to-value and flexibility, so you can start collecting insights on day one. Only Alchemer puts customers at the center of everything a company does by integrating feedback directly into the systems and applications that power the organization today. Alchemer serves more than 15,000 global customers and 30% of the Fortune 500.