The Alchemer Approach to Customer-Centricity

Presented by

Jeannie Zaemes, Director of Growth Marketing; Jonathan Watanabe, Director of Sales Development

About this talk

Customer-centric businesses are more profitable, but how does a business implement customer-centricity? How do you truly put the customer at the heart of every business decision? Alchemer thought leaders Jeannie Zaemes, Director of Growth Marketing, and Jonathan Watanabe, Director of Sales Development, define and examine the idea of customer-centricity. They share stories and insights about the companies who are able to shine by putting the customer at the heart of the business. Learn how and why your company can become more customer-centric in this webinar.

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Alchemer (formerly SurveyGizmo) transforms customer feedback into operational gold to create customer-centric organizations. Alchemer provides a customer-experience platform and pre-packaged solutions that enable businesses to collect and act on feedback to find, get, and keep more customers and employees. Only Alchemer puts customers at the center of everything a company does by integrating feedback directly into the systems and applications that power the organization today. Alchemer serves more than 15,000 global customers and 30% of the Fortune 500.