Alchemer Mobile Office Hours - Voice of the Customer edition

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Presented by

Robi Ganguly, Alchemer Mobile General Manager

About this talk

Why are voice of the customer (VoC) programs important? How can you improve your VoC strategy? Join Product Manager Mel Fox and Alchemer Mobile GM Robi Ganguly for a lively talk about the voice of the customer — why it is essential, how to integrate it into your broader CX efforts, and what the benefits can be for companies with a strong VoC program.
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The Alchemer platform helps businesses like yours collect feedback, so you can deliver better experiences for your customers. Alchemer is designed for those who have outgrown SurveyMonkey and feel overcharged by Qualtrics. Our platform is easy-to-use, easy to implement, and leads the industry in speed-to-value and flexibility, so you can start collecting insights on day one. Only Alchemer puts customers at the center of everything a company does by integrating feedback directly into the systems and applications that power the organization today. Alchemer serves more than 15,000 global customers and 30% of the Fortune 500.