Host Jeannie Zaemes welcomes AppFollow’s Head of Customer Experience, Jonny Davies, and Alchemer Mobile’s Founder and GM, Robi Ganguly, for a discussion about how mobile app reputation plays into your overall brand reputation.
Jonny and Robi will discuss why brands need to monitor their reputation in the app stores, but broaden the discussion as well, covering how your mobile app reputation can be full of leading indicators that alert you to challenges before they become real brand reputation problems. Your end goal is to be able to close the customer feedback loop and anticipate brand challenges before they happen, turning a reactive process into a proactive one.
This webinar will be full of tips for product, marketing, and CX teams hoping to improve both their mobile app reputation and their overall brand reputation. Reserve your seat today! (All registrants will receive a link to watch the webinar on-demand after the event.)