Going Beyond NPS

Presented by

Jeannie Zaemes, Director of Growth Marketing at Alchemer

About this talk

Join Alchemer Training Specialist Mike Cronley for a discussion all about what happens after you collect NPS feedback: What to do with it, how to route it to teams who can act on it, how to display reports for executives, and how to iterate on your NPS question for continued success. This short webinar dives into the Alchemer platform. Be prepared to see how fast and easy it can be to create surveys and collect feedback with Alchemer Survey. Watch Mike's first webinar about setting up a successful NPS question here: https://www.brighttalk.com/webcast/18320/575211
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The Alchemer platform helps businesses like yours collect feedback, so you can deliver better experiences for your customers. Alchemer is designed for those who have outgrown SurveyMonkey and feel overcharged by Qualtrics. Our platform is easy-to-use, easy to implement, and leads the industry in speed-to-value and flexibility, so you can start collecting insights on day one. Only Alchemer puts customers at the center of everything a company does by integrating feedback directly into the systems and applications that power the organization today. Alchemer serves more than 15,000 global customers and 30% of the Fortune 500.