How to Stay Customer-Obsessed After Digital Transformation (EU)

Digital transformation changed everything, from how companies operate to how they connect with customers. Now, the challenge is clear: in an unpredictable, always-evolving business world, how do you stay relentlessly customer-obsessed? Join Kira Pachen, Strategic Customer Success Manager at Alchemer, as she unpacks the new reality for CX, marketing, and product teams in a post–digital transformation era. You’ll discover: - The biggest shifts impacting customer experience today, from tighter budgets to changing retention challenges - The role of emerging technologies, including AI, in shaping CX strategies - Real-world stories of brands that thrived by doubling down on customer obsession, even in tough times Walk away with practical insights you can use to protect loyalty, drive revenue, and keep customers at the center of everything you do. Bonus: Can’t make it live? Every registrant gets a link to watch the webinar on-demand. To learn how to stay customer-obsessed after digital transformation, check out our e-guide--> https://www.alchemer.com/resource/customer-feedback-in-the-digital-era/ Want to see how Alchemer can help? Let's chat https://www.alchemer.com/contact/