Automating feedback to improve the eCommerce experience (APAC)

Your customers are talking, are you listening AND acting fast enough? In this fast-paced, 20-minute webinar, you’ll see Alchemer Connect in action, including a live demo of how it automates customer feedback to help eCommerce businesses boost satisfaction, speed up responses, and drive growth. Perfect for: eCommerce leaders, CX managers, and anyone ready to move from feedback collection to feedback action, without adding to their team’s workload. What you’ll learn: • How Alchemer Connect centralizes feedback from tools you already use, so your teams can act on insights instantly. • Real-world best practices—like post-purchase surveys, real-time issue alerts, and churn prevention workflows—that leading brands use to turn feedback into action. • How one customer uses Shopify data to time and tailor surveys, delivering insights that improve products and deepen customer loyalty. • The measurable impact: from reducing manual work by 40% to increasing CSAT scores by 35%. You’ll also get a live build walkthrough from our Product Manager and resident integration expert, Justin Falk, showing how quickly you can roll out feedback automation, often in just one week. Whether you’re looking to stop negative reviews before they spread, personalize offers, or keep a closer pulse on product quality, this session will give you the playbook and proof to make it happen. Join us and discover how to put your customer feedback to work—automatically. Ready to learn more? Check out https://www.alchemer.com/connect/