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How Procurement and IT Partner for Better SaaS Management at Zuora

With SaaS now accounting for a significant portion of an enterprise’s software spend, procurement is at the center of strategic business decisions.. Let’s unpack the challenges and opportunities of managing a growing list of IT partners during a fast-paced conversation based on real-world procurement experiences at Zuora.

Join Maria Centeno, Head of Procurement at Zuora, as she discusses the strategies that her organization implemented to establish a new, more efficient, and more inclusive process for purchasing and renewing SaaS contracts.

Maria notes, “Sure, we had our spreadsheet for tracking SaaS application licenses like everyone else, but let’s be honest, it wasn’t an effective solution to creating value in our business. We knew we could do better.”

In this live event, Maria will reveal how a SaaS Management Platform helped her define Procurement’s new approach to SaaS renewals. She will cover:

What’s procurement’s role in the purchase and renewal process of SaaS applications, and how is it different from traditional software applications?
How does lack of visibility into SaaS usage impact Procurement’s strategic value?
What can Procurement do to build a more collaborative purchase process across IT, Legal, and the Business?
How does SaaS Management software facilitate these processes at Zuora?

In this live event, Maria will reveal how a SaaS management platform helped her
Redefine Procurement’s role in the purchase and renewal process of SaaS applications vs. traditional software applications
Demonstrate Procurement’s strategic value by gaining visibility into actual SaaS usage
Build a more collaborative purchase process across IT, Legal, and the Business

This session will be fast-paced and we’ll have live Q&A , so come with questions and expect to engage in a compelling conversation!
Recorded Jul 21 2020 48 mins
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Presented by
Maria Centeno, Head of Procurement at Zuora
Presentation preview: How Procurement and IT Partner for Better SaaS Management at Zuora

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  • Managing SaaS @ Scale: Tips from Procurement Trailblazers at Okta and Box Nov 10 2020 6:00 pm UTC 45 mins
    Linda Chuan, Head of Procurement Operations at Box and Steel Patel, Head of Procurement at Okta
    The role of Procurement in the enterprise is going through a major evolution as the role shifts from a primarily negotiation / finance centric role to a strategic enabler - bringing new technologies, workflows and best practices into organizations as they scale.

    Join Linda Chuan, Head of Strategic Sourcing & Procurement Operations at Box and Sheel Patel, Head of Strategic Sourcing & Procurement at Okta to understand challenges that a Procurement leader faces at a transformational technology company, and how they are establishing Procurement as a strategic function.

    You will learn:
    What are the key priorities for the Procurement leader? Is it tightly aligned with Finance or IT? Both?
    How the procurement function is transitioning from a “we are negotiating against you” to a “let’s partner to deliver value” model?

    How Procurement leads enable procuring “best-in-class” technologies at the forefront of application purchase and evaluation process? How to use data and benchmarks?
    How does the Procurement team collaborate with IT, Finance and Information Security business partners?

    How does the Procurement team leverage data to be more proactive? To achieve key organizational outcomes i.e. financial, efficiency, employee experience

    Come to this session with your questions, as we’ll have plenty of time for Q&A.
  • How HashiCorp Manages SaaS Costs and Keeps Employees Productive Recorded: Oct 29 2020 55 mins
    Jim Fazzone, Head of IT at HashiCorp and Munish Gandhi, Co-founder and COO at Productiv
    In this session, you will meet Jim Fazzone, Head of IT at HashiCorp, and learn how he has partnered with Productiv to manage his SaaS portfolio, including details on how to:

    - Negotiate better renewals

    - Right-size license footprint based on actual usage and find overlapping applications

    - Automate repetitive tasks with license management workflows

    - Understand employee engagement with 85% of HashiCorp workforce now remote

    HashiCorp is a software company with more than 1,000 employees and a recent $5 billion valuation. Jim Fazzone has a 20-year career in IT with the past several years managing IT through HashiCorp’s rapid growth.
  • Demands of IT Leadership During the IPO Process Recorded: Oct 27 2020 43 mins
    Ajit Deshpande, VP of IT - Sumo Logic and Munish Gandhi, COO - Productiv
    Going public can be one of the most rewarding - and challenging - milestones in a company’s life. With the transition from private to public markets, companies take on significant new responsibilities in terms of performance, governance, transparency, and cost control.

    In this process the IT team must prepare for these challenges in a new and dynamic way, while still enabling the company to grow. So how does a CIO balance the need for regulatory requirements while still unlocking the value that a high growth company creates? How does the IT team manage this, especially when they are heavily invested in SaaS applications?

    Join Ajit Deshpande, VP of IT at Sumo Logic, who went through this process during the summer of 2020.

    In this interactive session, you’ll learn:
    - What new demands are placed on IT during the IPO process?
    - How do you support the high growth mindset with the tools IT needs to guide the company?
    - How is the process of managing SaaS applications and vendors different from the past? How does it impact going IPO?
    - How do you create a framework for collaboration with other teams through this process?

    Come to this session with your questions, as we’ll have plenty of time for Q&A.
  • How Procurement and IT Partner for Better SaaS Management at Zuora Recorded: Oct 20 2020 47 mins
    Maria Centeno, Head of Procurement at Zuora
    With SaaS now accounting for a significant portion of an enterprise’s software spend, procurement is at the center of strategic business decisions.. Let’s unpack the challenges and opportunities of managing a growing list of IT partners during a fast-paced conversation based on real-world procurement experiences at Zuora.

    Join Maria Centeno, Head of Procurement at Zuora, as she discusses the strategies that her organization implemented to establish a new, more efficient, and more inclusive process for purchasing and renewing SaaS contracts.

    Maria notes, “Sure, we had our spreadsheet for tracking SaaS application licenses like everyone else, but let’s be honest, it wasn’t an effective solution to creating value in our business. We knew we could do better.”

    In this live event, Maria will reveal how a SaaS Management Platform helped her define Procurement’s new approach to SaaS renewals. She will cover:

    What’s procurement’s role in the purchase and renewal process of SaaS applications, and how is it different from traditional software applications?
    How does lack of visibility into SaaS usage impact Procurement’s strategic value?
    What can Procurement do to build a more collaborative purchase process across IT, Legal, and the Business?
    How does SaaS Management software facilitate these processes at Zuora?

    In this live event, Maria will reveal how a SaaS management platform helped her
    Redefine Procurement’s role in the purchase and renewal process of SaaS applications vs. traditional software applications
    Demonstrate Procurement’s strategic value by gaining visibility into actual SaaS usage
    Build a more collaborative purchase process across IT, Legal, and the Business

    This session will be fast-paced and we’ll have live Q&A , so come with questions and expect to engage in a compelling conversation!
  • How Effective Management of SaaS Powers Operations for Uber Recorded: Oct 15 2020 45 mins
    CIO of Uber, Shobz Ahluwalia and CEO of Productiv, Jody Shapiro
    SaaS has significantly changed the way businesses unlock productivity for their employees. SaaS has also changed the way IT leaders must build and lead their teams to be proactive leaders and champions for technology in a new era, especially when they are going through periods of significant growth or change.

    In this session, we discuss:
    - The shift in the way CIOs need to lead their IT teams to deliver growth
    - How IT leadership can become more proactive in the era of SaaS
    - What kind of impact becoming proactive will have on your business, your team, and the role IT plays in your organization

    Presenters:
    CIO of Uber, Shobz Ahluwalia
    CEO of Productiv, Jody Shapiro
  • How Databricks Is Transforming SaaS Management Recorded: Aug 11 2020 54 mins
    Mike Hamilton, Head of IT at Databricks and Jody Shapiro, Founder and CEO at Productiv
    Whether COVID-19 and the distribution of the workforce has forced you to think about SaaS management, or it’s something you’ve been thinking about for a long time, IT leaders have renewed urgency to evaluate their SaaS strategy. Specifically, you might be wondering:

    - How do I understand my evolving SaaS portfolio, in a world where the individual and team is empowered to purchase their own SaaS apps?
    - Am I getting value from my existing SaaS applications, and increasing this value over time?
    - Can I leverage data on actual usage to drive helpful budgeting and renewal conversations?

    In this online session, Mike Hamilton, Head of IT at Databricks, will share how he has partnered with Productiv to:

    - Manage the IT stack during hyper growth
    - Drive financial prudence by rightsizing SaaS licenses, ensuring each user has the right licenses and eliminating redundant overlapping apps
    - Deeply understand actual usage of existing applications by team and by feature
The Leading Enterprise SaaS Management Platform
Productiv is an enterprise SaaS Management Platform that helps modern IT and Finance leaders
increase productivity, improve collaboration, reduce SaaS operating expenses, and rightsize software portfolios.

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  • Title: How Procurement and IT Partner for Better SaaS Management at Zuora
  • Live at: Jul 21 2020 5:00 pm
  • Presented by: Maria Centeno, Head of Procurement at Zuora
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