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Tips for Managing SaaS Procurement at Scale

The role of Procurement in the enterprise is going through a major evolution as the role shifts from a primarily negotiation and finance centric role to a strategic enabler - bringing new technologies, workflows and best practices into organizations as they scale.

Join leaders from Box and Okta to understand challenges that a Procurement leader faces at a transformational technology company, and how they are establishing Procurement as a strategic function. Hear how they tackle changing priorities, collaboration, and data:

Overall priorities and changes
- What are the key priorities for the Procurement leader?
- How Procurement leads enable procuring “best-in-class” technologies at the forefront of application purchase and evaluation process?
- How the procurement function is transitioning from a “we are negotiating against you” to a “let’s partner to deliver value” model?

Cross-department collaboration
- How does the Procurement team collaborate with IT, Finance and Information Security business partners?
- Is Procurement tightly aligned with Finance or IT? Both?

Insights and Data
- How to use data and benchmarks?
- How does the Procurement team leverage data to be more proactive? To achieve key organizational outcomes i.e. financial, efficiency, employee experience
Recorded Jun 24 2021 47 mins
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Presented by
Linda Chuan, Head of Procurement Operations at Box and Sheel Patel, Head of Procurement at Okta
Presentation preview: Tips for Managing SaaS Procurement at Scale

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  • How to improve IT automation and employee onboarding with SaaS management Aug 10 2021 6:00 pm UTC 46 mins
    Manu Nayaran - Head of IT - Confluent and Angus Maclaurin, Product Marketing Leader - Productiv
    How are you managing your IT resources and ensuring employees have the tools they need? How is this different for organizations with 100 employees versus 1,000 employees? The average usage rate for SaaS applications is 47%, leading to new opportunities to maximize the value of SaaS in organizations.

    IT leaders are faced with more pressures to manage resources and automate workflows. In the past, IT leaders have used spreadsheets to manage IT and provide oversight. The issue is scalability as the number of SaaS applications continues to rise.

    Join Manu Nayaran, Senior Director of IT at Confluent, discuss how he oversaw IT resources, managed SaaS applications, and onboarded over 500 new employees a year. In this webinar you will hear:
    - How to improve visibility as IT purchases are decentralized
    - How to automate IT processes and data collection
    - How to manage employee lifecycle and onboarding
  • How Databricks Is Transforming SaaS Management Aug 3 2021 6:00 pm UTC 55 mins
    Mike Hamilton, Head of IT at Databricks and Jody Shapiro, Founder and CEO at Productiv
    Whether COVID-19 and the distribution of the workforce has forced you to think about SaaS management, or it’s something you’ve been thinking about for a long time, IT leaders have renewed urgency to evaluate their SaaS strategy. Specifically, you might be wondering:

    - How do I understand my evolving SaaS portfolio, in a world where the individual and team is empowered to purchase their own SaaS apps?
    - Am I getting value from my existing SaaS applications, and increasing this value over time?
    - Can I leverage data on actual usage to drive helpful budgeting and renewal conversations?

    In this online session, Mike Hamilton, Head of IT at Databricks, will share how he has partnered with Productiv to:

    - Manage the IT stack during hyper growth
    - Drive financial prudence by rightsizing SaaS licenses, ensuring each user has the right licenses and eliminating redundant overlapping apps
    - Deeply understand actual usage of existing applications by team and by feature
  • 10 key statistics on how to manage your IT portfolio for 2021 Recorded: Jul 27 2021 17 mins
    Ash Vij and Angus Maclaurin, Productiv
    How are you planning for your IT portfolio and budgets for 2021? The past year has brought an increase in remote work, SaaS applications, and shrinking budgets. 61% of companies have over 100 SaaS applications and the number is growing. The increase of SaaS has forced IT to change how they manage software and applications across the company.

    Many IT leaders admit they have limited visibility into their SaaS portfolio across the organization. In this webinar we dive into 10 key statistics and learnings from the past year. See how many SaaS applications companies have, what tools they are using to manage them, and what applications they are worried about.

    In this webinar, we will discuss how companies are trying to tackle:
    - Visibility of the full SaaS portfolio
    - Leverage limited data sources
    - Manage collaboration across departments
    - Maximize limited IT resources
  • Tips for Managing SaaS Procurement at Scale Recorded: Jun 24 2021 47 mins
    Linda Chuan, Head of Procurement Operations at Box and Sheel Patel, Head of Procurement at Okta
    The role of Procurement in the enterprise is going through a major evolution as the role shifts from a primarily negotiation and finance centric role to a strategic enabler - bringing new technologies, workflows and best practices into organizations as they scale.

    Join leaders from Box and Okta to understand challenges that a Procurement leader faces at a transformational technology company, and how they are establishing Procurement as a strategic function. Hear how they tackle changing priorities, collaboration, and data:

    Overall priorities and changes
    - What are the key priorities for the Procurement leader?
    - How Procurement leads enable procuring “best-in-class” technologies at the forefront of application purchase and evaluation process?
    - How the procurement function is transitioning from a “we are negotiating against you” to a “let’s partner to deliver value” model?

    Cross-department collaboration
    - How does the Procurement team collaborate with IT, Finance and Information Security business partners?
    - Is Procurement tightly aligned with Finance or IT? Both?

    Insights and Data
    - How to use data and benchmarks?
    - How does the Procurement team leverage data to be more proactive? To achieve key organizational outcomes i.e. financial, efficiency, employee experience
  • How to Create a Dynamic Employee Experience Using SaaS Management Recorded: Jun 8 2021 46 mins
    CIO of Uber, Shobz Ahluwalia and CEO of Productiv, Jody Shapiro
    SaaS has significantly changed the way businesses unlock productivity for their employees. Employees now have access to hundreds of SaaS applications and can more easily collaborate across teams. At the same time, the massive growth of SaaS has changed the way CIOs manage IT across the organization. Over 60% of organizations have over 100 SaaS applications, with large enterprises like Uber having over 1,000 applications.

    Learn how Uber CIO Shobz Ahluwalia created a dynamic SaaS environment for employees while managing security and risk. In this session, we discuss:
    - The shift in the way CIOs need to lead their IT teams to deliver growth
    - How IT leadership can become more proactive in the era of SaaS
    - What kind of impact becoming proactive will have on your business, your team, and the role IT plays in your organization
  • Improve IT automation and employee onboarding with SaaS management Recorded: May 28 2021 46 mins
    Manu Nayaran - Head of IT - Confluent and Angus Maclaurin, Product Marketing Leader - Productiv
    How are you managing your IT resources and ensuring employees have the tools they need? How is this different for organizations with 100 employees versus 1,000 employees? The average usage rate for SaaS applications is 47%, leading to new opportunities to maximize the value of SaaS in organizations.

    IT leaders are faced with more pressures to manage resources and automate workflows. In the past, IT leaders have used spreadsheets to manage IT and provide oversight. The issue is scalability as the number of SaaS applications continues to rise.

    Join Manu Nayaran, Senior Director of IT at Confluent, discuss how he oversaw IT resources, managed SaaS applications, and onboarded over 500 new employees a year. In this webinar you will hear:
    - How to improve visibility as IT purchases are decentralized
    - How to automate IT processes and data collection
    - How to manage employee lifecycle and onboarding
  • How Databricks Is Transforming SaaS Management Recorded: Apr 15 2021 55 mins
    Mike Hamilton, Head of IT at Databricks and Jody Shapiro, Founder and CEO at Productiv
    Whether COVID-19 and the distribution of the workforce has forced you to think about SaaS management, or it’s something you’ve been thinking about for a long time, IT leaders have renewed urgency to evaluate their SaaS strategy. Specifically, you might be wondering:

    - How do I understand my evolving SaaS portfolio, in a world where the individual and team is empowered to purchase their own SaaS apps?
    - Am I getting value from my existing SaaS applications, and increasing this value over time?
    - Can I leverage data on actual usage to drive helpful budgeting and renewal conversations?

    In this online session, Mike Hamilton, Head of IT at Databricks, will share how he has partnered with Productiv to:

    - Manage the IT stack during hyper growth
    - Drive financial prudence by rightsizing SaaS licenses, ensuring each user has the right licenses and eliminating redundant overlapping apps
    - Deeply understand actual usage of existing applications by team and by feature
  • How Procurement and IT Partner for Better SaaS Management at Zuora Recorded: Mar 25 2021 47 mins
    Maria Centeno, Head of Procurement at Zuora
    With SaaS now accounting for a significant portion of an enterprise’s software spend, procurement is at the center of strategic business decisions.. Let’s unpack the challenges and opportunities of managing a growing list of IT partners during a fast-paced conversation based on real-world procurement experiences at Zuora.

    Join Maria Centeno, Head of Procurement at Zuora, as she discusses the strategies that her organization implemented to establish a new, more efficient, and more inclusive process for purchasing and renewing SaaS contracts.

    Maria notes, “Sure, we had our spreadsheet for tracking SaaS application licenses like everyone else, but let’s be honest, it wasn’t an effective solution to creating value in our business. We knew we could do better.”

    In this live event, Maria will reveal how a SaaS Management Platform helped her define Procurement’s new approach to SaaS renewals. She will cover:

    What’s procurement’s role in the purchase and renewal process of SaaS applications, and how is it different from traditional software applications?
    How does lack of visibility into SaaS usage impact Procurement’s strategic value?
    What can Procurement do to build a more collaborative purchase process across IT, Legal, and the Business?
    How does SaaS Management software facilitate these processes at Zuora?

    In this live event, Maria will reveal how a SaaS management platform helped her
    Redefine Procurement’s role in the purchase and renewal process of SaaS applications vs. traditional software applications
    Demonstrate Procurement’s strategic value by gaining visibility into actual SaaS usage
    Build a more collaborative purchase process across IT, Legal, and the Business

    This session will be fast-paced and we’ll have live Q&A , so come with questions and expect to engage in a compelling conversation!
  • How to improve IT automation and employee onboarding with SaaS management Recorded: Mar 4 2021 46 mins
    Manu Nayaran - Head of IT - Confluent and Angus Maclaurin, Product Marketing Leader - Productiv
    How are you managing your IT resources and ensuring employees have the tools they need? How is this different for organizations with 100 employees versus 1,000 employees? The average usage rate for SaaS applications is 47%, leading to new opportunities to maximize the value of SaaS in organizations.

    IT leaders are faced with more pressures to manage resources and automate workflows. In the past, IT leaders have used spreadsheets to manage IT and provide oversight. The issue is scalability as the number of SaaS applications continues to rise.

    Join Manu Nayaran, Senior Director of IT at Confluent, discuss how he oversaw IT resources, managed SaaS applications, and onboarded over 500 new employees a year. In this webinar you will hear:
    - How to improve visibility as IT purchases are decentralized
    - How to automate IT processes and data collection
    - How to manage employee lifecycle and onboarding
  • 10 key statistics on how to manage your IT portfolio for 2021 Recorded: Jan 28 2021 17 mins
    Ash Vij and Angus Maclaurin, Productiv
    How are you planning for your IT portfolio and budgets for 2021? The past year has brought an increase in remote work, SaaS applications, and shrinking budgets. 61% of companies have over 100 SaaS applications and the number is growing. The increase of SaaS has forced IT to change how they manage software and applications across the company.

    Many IT leaders admit they have limited visibility into their SaaS portfolio across the organization. In this webinar we dive into 10 key statistics and learnings from the past year. See how many SaaS applications companies have, what tools they are using to manage them, and what applications they are worried about.

    In this webinar, we will discuss how companies are trying to tackle:
    - Visibility of the full SaaS portfolio
    - Leverage limited data sources
    - Manage collaboration across departments
    - Maximize limited IT resources
  • How to Manage your SaaS Portfolio During Hyper-growth Recorded: Jan 21 2021 54 mins
    Mike Hamilton, Head of IT at Databricks and Jody Shapiro, Founder and CEO at Productiv
    How are you managing your SaaS portfolio? Many IT leaders are being forced to re-think SaaS management in new ways. 97% of IT leaders admit they don’t have complete visibility into how their SaaS tools are used by employees. The increased distribution of the workforce and Covid-19 has only made this more challenging.

    Join Mike Hamilton, Head of IT at Databricks, as he shares how he managed the IT stack and improved productivity during these times.

    Key topics he will cover:
    - How do I understand my evolving SaaS portfolio, in a world where the individual and team is empowered to purchase their own SaaS apps?
    - Am I getting value from my existing SaaS applications, and increasing this value over time?
    - Can I leverage data on actual usage to drive helpful budgeting and renewal conversations?

    Learn how he leveraged a SaaS Management Platform to gain greater insights, financial value, and increased collaboration.
  • How to Create a Dynamic Employee Experience Using SaaS Management Recorded: Jan 14 2021 45 mins
    CIO of Uber, Shobz Ahluwalia and CEO of Productiv, Jody Shapiro
    SaaS has significantly changed the way businesses unlock productivity for their employees. Employees now have access to hundreds of SaaS applications and can more easily collaborate across teams. At the same time, the massive growth of SaaS has changed the way CIOs manage IT across the organization. Over 60% of organizations have over 100 SaaS applications, with large enterprises like Uber having over 1,000 applications.

    Learn how Uber CIO Shobz Ahluwalia created a dynamic SaaS environment for employees while managing security and risk. In this session, we discuss:
    - The shift in the way CIOs need to lead their IT teams to deliver growth
    - How IT leadership can become more proactive in the era of SaaS
    - What kind of impact becoming proactive will have on your business, your team, and the role IT plays in your organization
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    Sumit Johar (CIO, MobileIron) and Apurva Dave (VP of Marketing, Productiv)
    IT leaders need to adapt to changing software tools with the growth of SaaS. 61% of companies have over 100 SaaS applications and the number is growing. The increase of SaaS has forced IT to change how they manage software and applications across the company. How are you handling your SaaS portfolio?

    In the past, IT departments had to manage 10 new software tools a year, now it’s 10 to 20 per month. Instead of 6 month ERP installations, it’s multiple new SaaS apps that can be set-up in 5 minutes. The speed and scale of deployment has increased the need to find better ways to holistically manage the SaaS portfolio.

    In this webinar, Sumit Johar - CIO of MobileIron will talk about how he leveraged a SaaS management platform to improve governance and productivity across the organization:
    - Increase security and manage how employees are logging in to tools
    - Enhance compliance around manage administrative and how tools are being used
    - Maximize ROI by diving deep into usage and adoption of new software tools
  • Demands of IT Leadership During the IPO Process Recorded: Dec 9 2020 42 mins
    Ajit Deshpande, VP of IT - Sumo Logic and Munish Gandhi, COO - Productiv
    How do you transition from a private company to a public company? Many start-ups dream of going public, but it is not easy with less than 500 companies going IPO in 2020. Even for the companies that manage to succeed, the transition from public to private requires significant changes to governance, transparency, and cost control.

    IT plays a critical role in ensuring new regulatory requirements while ensuring the company continues to grow. How do CIOs lead during this transition? How do they manage risk and governance of the IT stack? How do they manage a large SaaS portfolio?

    Join Ajit Deshpande, VP of IT at Sumo Logic, who went through this process during the summer of 2020. In this interactive session, you’ll learn:
    - What new demands are placed on IT during the IPO process?
    - How do you support the high growth mindset with the tools IT needs to guide the company?
    - How is the process of managing SaaS applications and vendors different from the past? How does it impact going IPO?
    - How do you create a framework for collaboration with other teams through this process?
  • How Procurement and IT can Partner for Better SaaS Management Recorded: Dec 1 2020 47 mins
    Maria Centeno, Head of Procurement at Zuora
    SaaS now accounts for a significant portion of an enterprise’s software spend. Over 60% of companies have over 100 SaaS applications, resulting in spending beyond software budgets. How can you make sure that you are maximizing the value of your SaaS portfolio?

    Join Maria Centeno, Head of Procurement at Zuora, as she discusses the strategies that her organization implemented to establish a new, more efficient, and more inclusive process for purchasing and renewing SaaS contracts.

    Key topics covered:
    What’s procurement’s role in the purchase and renewal process of SaaS applications, and how is it different from traditional software applications?
    How does lack of visibility into SaaS usage impact Procurement’s strategic value?
    What can Procurement do to build a more collaborative purchase process across IT, Legal, and the Business?
    How does SaaS Management software facilitate these processes at Zuora?

    Learn how she leveraged a SaaS management platform and redefined Procurement’s role in the purchase and renewal process of SaaS applications. See how she gained visibility into actual SaaS usage and drove strategic value for the organization.
  • How to Manage your SaaS Portfolio During Hyper-growth Recorded: Nov 19 2020 54 mins
    Mike Hamilton, Head of IT at Databricks and Jody Shapiro, Founder and CEO at Productiv
    How are you managing your SaaS portfolio? Many IT leaders are being forced to re-think SaaS management in new ways. 97% of IT leaders admit they don’t have complete visibility into how their SaaS tools are used by employees. The increased distribution of the workforce and Covid-19 has only made this more challenging.

    Join Mike Hamilton, Head of IT at Databricks, as he shares how he managed the IT stack and improved productivity during these times.

    Key topics he will cover:
    - How do I understand my evolving SaaS portfolio, in a world where the individual and team is empowered to purchase their own SaaS apps?
    - Am I getting value from my existing SaaS applications, and increasing this value over time?
    - Can I leverage data on actual usage to drive helpful budgeting and renewal conversations?

    Learn how he leveraged a SaaS Management Platform to gain greater insights, financial value, and increased collaboration.
  • Tips for Managing SaaS Procurement at Scale Recorded: Nov 10 2020 47 mins
    Linda Chuan, Head of Procurement Operations at Box and Sheel Patel, Head of Procurement at Okta
    The role of Procurement in the enterprise is going through a major evolution as the role shifts from a primarily negotiation and finance centric role to a strategic enabler - bringing new technologies, workflows and best practices into organizations as they scale.

    Join leaders from Box and Okta to understand challenges that a Procurement leader faces at a transformational technology company, and how they are establishing Procurement as a strategic function. Hear how they tackle changing priorities, collaboration, and data:

    Overall priorities and changes
    - What are the key priorities for the Procurement leader?
    - How Procurement leads enable procuring “best-in-class” technologies at the forefront of application purchase and evaluation process?
    - How the procurement function is transitioning from a “we are negotiating against you” to a “let’s partner to deliver value” model?

    Cross-department collaboration
    - How does the Procurement team collaborate with IT, Finance and Information Security business partners?
    - Is Procurement tightly aligned with Finance or IT? Both?

    Insights and Data
    - How to use data and benchmarks?
    - How does the Procurement team leverage data to be more proactive? To achieve key organizational outcomes i.e. financial, efficiency, employee experience
  • How to Manage SaaS Costs and Keep Employees Productive Recorded: Oct 29 2020 55 mins
    Jim Fazzone, Head of IT at HashiCorp and Munish Gandhi, Co-founder and COO at Productiv
    The software-as-a-service model is designed to make doing business easier. This may be true, but managing hundreds of SaaS applications creates a different set of challenges. Over 60% of companies have more than 100 SaaS applications.

    How do you manage these large SaaS portfolios with limited IT resources? Jim Fazzone, Head of IT at HashiCorp discusses how he grew the IT department and supported the company as it grew from 150 to over 1,000 people.

    Learn how he leveraged a SaaS management platform to maximize the value of their SaaS applications. Hear details on how to:
    - Negotiate better renewals
    - Right-size license footprint based on actual usage and find overlapping applications
    - Automate repetitive tasks with license management workflows
    - Understand employee engagement with 85% of HashiCorp workforce now remote
  • How Databricks Is Transforming SaaS Management Recorded: Aug 11 2020 54 mins
    Mike Hamilton, Head of IT at Databricks and Jody Shapiro, Founder and CEO at Productiv
    Whether COVID-19 and the distribution of the workforce has forced you to think about SaaS management, or it’s something you’ve been thinking about for a long time, IT leaders have renewed urgency to evaluate their SaaS strategy. Specifically, you might be wondering:

    - How do I understand my evolving SaaS portfolio, in a world where the individual and team is empowered to purchase their own SaaS apps?
    - Am I getting value from my existing SaaS applications, and increasing this value over time?
    - Can I leverage data on actual usage to drive helpful budgeting and renewal conversations?

    In this online session, Mike Hamilton, Head of IT at Databricks, will share how he has partnered with Productiv to:

    - Manage the IT stack during hyper growth
    - Drive financial prudence by rightsizing SaaS licenses, ensuring each user has the right licenses and eliminating redundant overlapping apps
    - Deeply understand actual usage of existing applications by team and by feature
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increase productivity, improve collaboration, reduce SaaS operating expenses, and rightsize software portfolios.

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  • Title: Tips for Managing SaaS Procurement at Scale
  • Live at: Jun 24 2021 5:30 pm
  • Presented by: Linda Chuan, Head of Procurement Operations at Box and Sheel Patel, Head of Procurement at Okta
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