10 - Rule the Marketplace

Presented by

Luke Hilton, Online Strategy Director, The Playhouse Group / Rob Hango-Zada, Co-Founder, Shippit and Nicholas Kontopoulos

About this talk

They’ve read your promises, watched influencer videos, and decided to trust you. Now it’s your turn to deliver. The customer journey gains its power by converting customers into advocates. It’s during the Purchase stage where you really begin to shine. Impress new customers by combining all of your resources and tasks into a single, powerful platform. Come see how Luke Hilton from The Playhouse Group and Rob Hango-Zada from Shippit have used unified commerce to wow customers. Nicholas Kontopoulos will lead a fascinating discussion on how quickly customer expectations are changing, and what is being done right now to meet them. Learn from commerce experts on how to: Create a frictionless buying experience through to delivery and beyond Engage customers at the purchasing stage of their journey  Convert customers into brand advocates

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