What happens post-sale? Learn tips on how to keep your customers engaged.

Presented by

Nicholas Kontopoulos, Magento Regional Head of Marketing, APAC

About this talk

You didn’t just make a sale, you took the first step in building a life-long customer and advocate for your brand. Let’s keep powering through the final stage of the customer journey and learn how to support this new relationship. Our hyper-connected world is transforming the market into a reputation economy. Discover the ways to meet customer expectations with brand utility. Let us show you how to harness the collective force of brand advocates and reveal the techniques to access that power. Learn from eCommerce experts on how to: Deliver a product experience that turns customers into advocates Provide opportunities that amplify fan engagement Channel constructive feedback to drive greater business performance

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