Pressure to Transform - the end of Centralised IT?

Businesses have been hit hard during the crisis, prompting unprecedented levels of digital transformation - McKinsey estimated a vault forwards of five years in around 8 weeks. Contributing factors have included, new business models/routes to market, regulatory changes/risk management, cost reductions, increased use of cloud services, digitisation of processes not to mention large scale working from home. IT teams globally have been under immense pressure to perform, whilst incorporating different vendors, applications and working practises – often differing across their global footprint. In parallel, the trend for larger organisations is to decentralise decision making to become more responsive and agile. As a consequence, many CIO and CTOs are re-evaluating their decisions to maintain a centralised approach to manage IT, either opting for a federated or fully decentralised model. Moving to any new way of working brings challenges, but the level of complexity that the crisis has incorporated in a short time frame and the focus now on digitalisation to ensure growth, may represent the CIO’s biggest challenge yet. During this webinar we will discuss:- 1 – The increased pressure on the IT Function during COVID-19 2 – Risks and opportunities that have arisen 3 – Overview of IT Models – Centralised, Federated, Decentralised. 4 – Key drivers and approaches to managing IT Cost and Value Management 5 – Practical examples of how a cost management tool can support your vision. You will leave the webinar with:- 1 – A clear understanding of the relative merits of a Centralised, Federated and Decentralised approach. 2- How to take a ‘Value’ Centred approach to IT, given its role in delivering organisational growth. 3 – An idea of how Centigo and Serviceware would work with you to achieve this. 4 – Examples of how other organisations have benefited from this approach.