Spotlight on BI and the Small Print

For adjusters, claim preparers, and loss assessors, reading the policy is one of the first steps in a new claim. We look for the values insured, the methods of reinstatement, and whether or not other policies might be relevant. The questions are already building: what are the values at risk compared to these sums insured? What remedies might insurers need to take? Is a gross profit or gross earnings calculation more appropriate for the insured? Is this a local policy, and might a master policy be applicable? Aruna Chandrapalan, Melissa Cunningham, and Mark Harris will present several cases around these topics using real examples. In this webinar, we aim to discuss how issues may arise, remedies experienced, and the potential difficulties in communication with an insured. Ultimately, we will communicate the need to read and explain the fine print of the policy.* *even if it’s the same size font as the rest of it. NOTE: This webinar has been made available by the Chartered Institute of Loss Adjusters (CILA) solely for the use and convenience of the viewer. The content, views and representations made in this presentation are the sole product and responsibility of the speakers who have produced it. By making this presentation available the CILA does not offer any endorsement or recommendation of the views and opinions expressed therein. For a full explanation of the terms and conditions upon which the CILA provides this webinar please see our full disclaimer which available on the Institute website.