Alternative Accommodation - Challenges & Solutions

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Presented by

Damien Webster, Alex Wakefield and Nathan Holt

About this talk

This webinar will explore the topic of Alternative Accommodation. In essence, the subject, at its core, is relatively simple in that Insurers agree to provide an indemnity to a policy holder for the costs of Alternative Accommodation, required due to Insured Damage rendering a property uninhabitable. In reality however there are a myriad of variables that come into play and require consideration when handling a claim involving Alternative Accommodation. This is compounded by the fact that a claim that requires a person to move out of their house will, by its very nature, involve a lot of emotion and trauma. This webinar will seek, with reference to real life examples, to: *provide a brief overview of the typical cover afforded under an insurance policy providing cover for Alternative Accommodation *explore some of the challenges faced by an adjuster dealing with a claim involving alternative accommodation *look at some of the practical solutions available to the adjuster & customer *provide an insight into the surprisingly high costs of alternative accommodation in the current market climate The webinar will make specific reference to cross regional issues and also will include input & learned experiences from three adjusters specializing in very different product classes. Presented by Damien Webster BA (Hons) ACILA ACII, Alex Wakefield BA (Hons) Cert CII ACILA FIFAA and Nathan Holt BA (Hons) ACII ACILA
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The Chartered Institute of Loss Adjusters (CILA) is a globally recognised membership organisation for claims professionals. The Institute sets the professional and ethical standards for those who work in the handling of claims through its qualification framework and guide to professional conduct.