A Guide to Implementing Service Level Objectives

Presented by

Alex Hidalgo, Site Reliability Engineer and Author

About this talk

Measuring the health and reliability of our services is key to effectively following DevOps and SRE practices. Calculating the reliability of your services from your users’ point of view can be difficult, but you can get the help you need by using service level objectives (SLOs). Nothing can ever be perfectly reliable, but with the right system you can learn exactly how reliable you actually need to be. In this episode of DNF Deconstructed, Alex Hidalgo (author of Implementing Service Level Objectives: A Practical Guide to SLIs, SLOs, and Error Budgets) will dig into some common misconceptions about SLOs, as well as ways to make them more effective, and share some great practices for success with Service Level Objectives. This episode will provide practical examples that you can immediately put into practice in your organization to better understand your services and help inform and influence your decisions and actions to provide even more value to the consumers and users of your services. Alex's book: https://www.oreilly.com/library/view/implementing-service-level/9781492076803/ Alex Hidalgo, Site Reliability Engineer and Author @AHidalgoSRE Matt Stratton, Transformation Sales Specialist, Red Hat @MattStratton
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