Evolving digital services has led to increasing customer expectations around user experience. The key to this is digital consumer identity, which offers personalised customer experiences, an important differentiator for businesses looking to stand out in competitive markets. Seamless access and digital service experience can boost user engagement and loyalty and is a must for a truly customer-centric business.
Join us for this virtual panel discussion to hear from digital and identity leaders on how they are harnessing customer identity and access management as a business enabler.
Speakers;
- Natalie Reed, Lead Product Owner - Consumer Identity, Telstra
- Jonathon Thorpe, General Manager for Digital Identity & myGov,
- Richard Bird, Chief Customer Information Officer, Ping Identity
- Krishna Soni, Enterprise Solution Architect, Flybuys (Loyalty Pacific)