Proactive Intelligence for the Cloud: Integrating Management and Support

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Presented by

David Pham, Sr. Product Marketing Manager at VMware. Kelcey Lemon is a Sr. Technical Marketing Manager at VMware

About this talk

Whether you’re running IT operations in the cloud or on premises, issue avoidance, continuous optimization and integrated workflows are key to keeping your systems healthy and productive. With proactive intelligence from VMware, management and support are combined into an integrated experience that helps keep you out of harm’s way, and saves time and effort. You can be proactive and perform advanced troubleshooting in a single SaaS workflow without needing additional support. By weaving Skyline and vRealize Operations Cloud data together we can expand issue detection, avoidance and self-serve to things we cannot check for separately. Save more time by automating Skyline proactive remediations in vRealize Operations Cloud. Join this interactive session to learn: - How to proactively avoid issues before they occur - Optimize productivity and troubleshoot in a single, integrated workflow - Leverage a comprehensive suite of on-premises and cloud management and support tools with one subscription Meet our presenters: David Pham, Sr. Product Marketing Manager at VMware currently manages VMware’s vRealize Operations portfolio specializing in AI/ML-based optimization engines, HCI, vSAN, VCPP, and VMC solutions. With certifications from VCP, MCP, MCITP, MCTS and Haas School of Business, UC Berkeley, David’s expertise spans storage, security, and network visibility solutions in hybrid cloud infrastructures. Prior to VMware, David also led virtualization and cloud strategies for Gigamon, Ixia, Net Optics, HP and 3Com. Kelcey Lemon is a Sr. Technical Marketing Manager for the Cloud Management Business Unit at VMware, where his primary focus is VMware Skyline. Over the last 20 years, Kelcey has worked with software and hardware solution providers, training their technical specialists, enabling their sales teams, and helping them transform their business models to include SaaS-based delivery and cloud computing services to better serve their customers.

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