Digitising Your Customer Onboarding and Business Processes in Uncertain Times

Trust is the bedrock of financial transactions. Financial Institutions need to know who their customers are and customers need to trust their providers as custodians of their data. This is never more manifest than during an onboarding process. Opening an account digitally and using multiple financial services at a distance has become a fairly urgent requirement at best, and a key competitive differentiator at the very least. The friction points with identity verification have caused frustration and process abandonment and kept banks and other financial organisations up at night trying to come up with a solution. Digitisation programmes have been a top priority for financial service organisations for a long time now, and recent global response to the Coronavirus pandemic has served to accelerate digital launches and advancements. Watch this webinar from Finextra, in association with OneSpan, to hear experts in the field discuss the following points and more: - How the pandemic crisis has shifted priorities and accelerated digital onboarding programmes - How to utilise technology to tackle the combined and now increased pressures of regulatory security compliance and fraud threats - How strategic partnerships can advance and strengthen your offering and how to forge them