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The Rise of Digital Insurance Onboarding

A pandemic-challenged year accelerated digital transformation plans for the insurance industry. Projects that would typically take at least a year to roll out were being implemented in weeks as lockdowns made remote access and interactions a must-have for intermediaries like financial advisors. Now it’s time to reimagine customer onboarding in a more remote world and transform digital customer experience to improve efficiencies.

In this webinar, you’ll learn how carriers are using e-signatures to achieve ROI from critical processes during, and after, times of crisis.

Topics will include:
- How to build new digital experiences – and optimize existing ones – to meet the needs of today’s digital-first customers
- Tips and automation use cases for transitioning from in-person to remote processes
- Critical success factors for launching a self-service insurance application to fulfillment and delivery of policy
- Successful use cases from 3 different insurance carriers

Speakers:
- Patrick Albert, Senior Solutions Architect @ OneSpan
- Mary-Ellen Power, VP Marketing @ OneSpan
Recorded Apr 23 2021 49 mins
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Presented by
Patrick Albert & Mary-Ellen Power, OneSpan
Presentation preview: The Rise of Digital Insurance Onboarding

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  • Channel
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  • Colossal Digital Financial Attacks – What to do Jun 7 2021 4:00 pm UTC 50 mins
    Ralitsa Miteva & Greg Hancell, OneSpan
    As mobile banking use surges worldwide in response to COVID-19 and its associated lock-downs, a corresponding rise in mobile banking fraud continues to increase in prevalence and sophistication.

    The December 2020 discovery of an “evil emulator farm” demonstrated that mobile fraudsters can now automate their processes. They can now easily harvest mobile device identifiers, spoof GPS locations, and intercept SMS messages to bypass static multi-factor authentication. Achieving unforeseen levels of scale and speed of operation, these cybercriminals successfully emulate unsuspecting users’ mobile devices and drain millions from online bank accounts in record time.

    By modernising their authentication framework (including secure provisioning, secure channel communication, client- and server-side risk analysis, continuous session monitoring with risk assessment and machine learning (ML)), financial institutions can stay one step ahead of attacks.

    In this webinar, OneSpan’s mobile fraud experts explore strategies to eliminate the impact of these increasingly sophisticated fraud threats and share ways to protect mobile users by deploying advanced app security to prevent emulation.

    Speakers:
    - Ralitsa Miteva, Business Solutions Manager, Fraud Detection and Adaptive Authentication at OneSpan
    - Greg Hancell, Fraud Manager, Fraud Consulting at OneSpan
    .
  • Colossal Digital Financial Attacks – What to do Jun 7 2021 9:00 am UTC 50 mins
    Ralitsa Miteva & Greg Hancell, OneSpan
    As mobile banking use surges worldwide in response to COVID-19 and its associated lock-downs, a corresponding rise in mobile banking fraud continues to increase in prevalence and sophistication.

    The December 2020 discovery of an “evil emulator farm” demonstrated that mobile fraudsters can now automate their processes. They can now easily harvest mobile device identifiers, spoof GPS locations, and intercept SMS messages to bypass static multi-factor authentication. Achieving unforeseen levels of scale and speed of operation, these cybercriminals successfully emulate unsuspecting users’ mobile devices and drain millions from online bank accounts in record time.

    By modernising their authentication framework (including secure provisioning, secure channel communication, client- and server-side risk analysis, continuous session monitoring with risk assessment and machine learning (ML)), financial institutions can stay one step ahead of attacks.

    In this webinar, OneSpan’s mobile fraud experts explore strategies to eliminate the impact of these increasingly sophisticated fraud threats and share ways to protect mobile users by deploying advanced app security to prevent emulation.

    Speakers:
    - Ralitsa Miteva, Business Solutions Manager, Fraud Detection and Adaptive Authentication at OneSpan
    - Greg Hancell, Fraud Manager, Fraud Consulting at OneSpan
    .
  • The Urgent Need for Trusted Digital Signatures in Europe Jun 2 2021 9:00 am UTC 57 mins
    Enza Iannopollo,Forrester & Rahim Kaba, OneSpan
    The demand for digital services continues to intensify. Digitization and remote business are crucial to all financial institutions – now more than ever before.

    Many institutions are currently faced with the challenge of delivering digital experiences that are trusted and secure in a world that is increasingly virtual. This requires the adoption of electronic and digital signatures for both internal and external use cases.

    Banks and financial institutions must select solutions that can take care of the compliance burden (e.g., KYC) and meet requirements in regulations such as eIDAS and GDPR.

    In this webinar, you’ll learn from expert at OneSpan and guest speaker Enza Iannopollo, Senior Analyst, at Forrester Research:
    - How eIDAS continues to shape how digital services are delivered in Europe
    - How to determine the right level of e-signature and identity assurance for your specific use cases
    - How to address remote identification, signature, and compliance needs to make onboarding customers more secure

    Speakers:
    - Enza Iannopollo, Senior Analyst, Forrester
    - Rahim Kaba, VP Product Marketing, OneSpan
  • How to Protect Mobile Banking with Advanced App Security May 27 2021 4:00 pm UTC 58 mins
    Greg Hancell & Ralitsa Miteva, OneSpan
    As mobile banking use surges worldwide in response to COVID-19 and its associated lock-downs, a corresponding rise in mobile banking fraud continues to increase in prevalence and sophistication.

    The December 2020 discovery of an “evil emulator farm” demonstrated that mobile fraudsters can now automate their processes. They can now easily harvest mobile device identifiers, spoof GPS locations, and intercept SMS messages to bypass static multi-factor authentication. Achieving unforeseen levels of scale and speed of operation, these cybercriminals successfully emulate unsuspecting users’ mobile devices and drain millions from online bank accounts in record time.

    By modernising their authentication framework (including secure provisioning, secure channel communication, client- and server-side risk analysis, continuous session monitoring with risk assessment and machine learning (ML)), financial institutions can stay one step ahead of attacks.

    In this webinar, OneSpan’s mobile fraud experts explore approaches to eliminate the impact of increasingly sophisticated fraud threats and share strategies to protect mobile users by deploying advanced app security to prevent emulation.

    Presented By
    - Greg Hancell, Manager, Fraud Consulting, OneSpan
    - Ralitsa Miteva, Business Solution Manager – Risk Analytics and Fraud Detection, OneSpan
  • How to Protect Mobile Banking with Advanced App Security May 27 2021 9:00 am UTC 58 mins
    Greg Hancell & Ralitsa Miteva, OneSpan
    As mobile banking use surges worldwide in response to COVID-19 and its associated lock-downs, a corresponding rise in mobile banking fraud continues to increase in prevalence and sophistication.

    The December 2020 discovery of an “evil emulator farm” demonstrated that mobile fraudsters can now automate their processes. They can now easily harvest mobile device identifiers, spoof GPS locations, and intercept SMS messages to bypass static multi-factor authentication. Achieving unforeseen levels of scale and speed of operation, these cybercriminals successfully emulate unsuspecting users’ mobile devices and drain millions from online bank accounts in record time.

    By modernising their authentication framework (including secure provisioning, secure channel communication, client- and server-side risk analysis, continuous session monitoring with risk assessment and machine learning (ML)), financial institutions can stay one step ahead of attacks.

    In this webinar, OneSpan’s mobile fraud experts explore approaches to eliminate the impact of increasingly sophisticated fraud threats and share strategies to protect mobile users by deploying advanced app security to prevent emulation.

    Presented By
    - Greg Hancell, Manager, Fraud Consulting, OneSpan
    - Ralitsa Miteva, Business Solution Manager – Risk Analytics and Fraud Detection, OneSpan
  • How to Achieve your Digital Insurance Vision with Transformative Technology May 26 2021 4:00 pm UTC 65 mins
    Mary Ellen Power, OneSpan & Oliwia Berdak, Forrester Research
    The trajectory of technology adoption within the insurance industry has shifted due to the pandemic. While digital transformation is not a new concept for insurance, customers have welcomed this accelerated shift to digitized touchpoints for a range of insurance activities. In light of widespread acceptance by their customer base, insurers are investing in the digital technologies that will improve their customers’ experiences, promote innovation and reduce costs.

    According to Forrester, efforts to implement digital transformation are described as ongoing or expanding by 50% of global services decision-makers at insurance firms*. Technologies such as digital identity verification, e-signature, biometrics and others are driving a reinvention of customer interactions for insurance organizations.

    In this webinar, experts at OneSpan and guest speaker Oliwia Berdak, VP and Research Director at Forrester Research will share insights for how you can benchmark your digital functionalities against your insurance peers, assess your digital insurance maturity, and evaluate your digital transformation competencies.

    Additional topics will include:
    - How digital tech is changing the industry, including key enabling technologies
    - How to accelerate transformation with third-party providers and core systems
    - The role and real world examples of e-signature and digital identity verification in completing digital processes

    You will also hear from OneSpan about market data and insights from insurance employees across the globe including respondents from Aviva, Manulife and MassMutual.

    Speakers
    - Mary Ellen Power, Vice President, Marketing, OneSpan
    - Oliwia Berdak, VP Research Director, Forrester Research
  • How to Achieve your Digital Insurance Vision with Transformative Technology May 26 2021 9:00 am UTC 65 mins
    Mary Ellen Power, OneSpan & Oliwia Berdak, Forrester Research
    The trajectory of technology adoption within the insurance industry has shifted due to the pandemic. While digital transformation is not a new concept for insurance, customers have welcomed this accelerated shift to digitized touchpoints for a range of insurance activities. In light of widespread acceptance by their customer base, insurers are investing in the digital technologies that will improve their customers’ experiences, promote innovation and reduce costs.

    According to Forrester, efforts to implement digital transformation are described as ongoing or expanding by 50% of global services decision-makers at insurance firms*. Technologies such as digital identity verification, e-signature, biometrics and others are driving a reinvention of customer interactions for insurance organizations.

    In this webinar, experts at OneSpan and guest speaker Oliwia Berdak, VP and Research Director at Forrester Research will share insights for how you can benchmark your digital functionalities against your insurance peers, assess your digital insurance maturity, and evaluate your digital transformation competencies.

    Additional topics will include:
    - How digital tech is changing the industry, including key enabling technologies
    - How to accelerate transformation with third-party providers and core systems
    - The role and real world examples of e-signature and digital identity verification in completing digital processes

    You will also hear from OneSpan about market data and insights from insurance employees across the globe including respondents from Aviva, Manulife and MassMutual.

    Speakers
    - Mary Ellen Power, Vice President, Marketing, OneSpan
    - Oliwia Berdak, VP Research Director, Forrester Research
  • E-Signatures in Canada: A 45-Minute Workshop Recorded: May 6 2021 60 mins
    David Gaudio & François Leblanc, OneSpan
    Whether you’re a business leader closing a big deal or an entrepreneur establishing a line of credit with a bank, there was probably an awkward moment in 2020 when you wondered how you were going to execute that transaction digitally.

    It’s not a challenge that is going to disappear. As organizations transform digitally and customers demand the convenience of anytime transactions, now is the time to build for the future and get an in-depth look at advanced e-signature use cases.

    Watch this fast-paced discussion about e-signature workflows, including customization and authentication options. Led by moderator Corey Cox, David Gaudio and François Leblanc of OneSpan take the audience through the basics, and demonstrate how e-signatures can help your business through multiple B2B, B2C and B2E use cases. Following the discussion, attendees can ask questions about convenience, security, and the integration of e-signatures with existing systems.

    Presenters:
    - David Gaudio, OneSpan
    - François Leblanc, OneSpan
  • Extend E-Signatures Beyond Your Initial Use Case Recorded: May 5 2021 46 mins
    Rahim Kaba & Sameer Hajarnis, OneSpan
    This webinar is part 3 in the three-part series, "Building for the Future: E-Signatures Pave the Way for Digital Transformation."

    The pandemic has resulted in a fundamental shift in the way organizations prioritize digital transformation tools, including the accelerated the adoption of e-signatures.

    Now, as digitization efforts mature and the added benefits to customer experience, compliance and operational efficiency emerge, organizations are looking for ways to rapidly extend those benefits to additional business lines, channels and use cases.

    In this webinar, a team of digital business experts from OneSpan uncover:
    - How to move beyond your initial e-signature use case and identify the right set of next use cases to tackle
    - How to gain buy-in from internal stakeholders to expand your e-signature project
    - Best practices for scaling your infrastructure and developing a center of excellence

    Presenters:
    - Rahim Kaba, VP Product Marketing
    - Sameer Hajarnis, Global eSignature Practice Leader
  • Enabling PSD2-Compliant Fraud Monitoring for a Better User Experience Recorded: May 5 2021 59 mins
    OneSpan & IT Smart Systems
    One of the new rules introduced by the Revised Payment Services Directive (PSD2) is mandatory transaction monitoring. As defined in the RTS on Strong Customer Authentication and Common and Secure Communication, transaction monitoring becomes mandatory for all payment providers. Payment providers should leverage data from multiple sources, including user information, IP addresses, device and payment information and more, to get a full picture of the transaction.

    During the webinar you will learn:
    - The specific requirements regarding mandatory transaction monitoring
    - Which exemptions from SCA are possible for the digital channels and when payment service providers are allowed to benefit from them. - These can help your organization to compensate the expected negative impact on the rate of successfully processed transactions
    - How to use TRA as a competitive advantage
    - Which capabilities are necessary in fraud monitoring tool to ensure your digital channel is compliant with PSD2
    - Why OneSpan and IT Smart Systems are perfect partners on your way to PSD2 compliance

    Speakers
    - Ben Balthazar - speaker – Senior Fraud Consultant at OneSpan
    - Andrei Dumitru - speaker - Executive Partner IT Smart Systems
    - Vlad Marinescu – moderator – Sales Director IT Smart Systems
    - Michal Wawrzynski – moderator – Regional Sales Manager at OneSpan

    OneSpan and IT Smart Systems have formed a partnership in Romania and in other parts of EMEA to support our mutual customers in their digital transformation and compliance-related projects.
  • Extend E-Signatures Beyond Your Initial Use Case Recorded: May 5 2021 46 mins
    Rahim Kaba & Sameer Hajarnis, OneSpan
    This webinar is part 3 in the three-part series, "Building for the Future: E-Signatures Pave the Way for Digital Transformation."

    The pandemic has resulted in a fundamental shift in the way organizations prioritize digital transformation tools, including the accelerated the adoption of e-signatures.

    Now, as digitization efforts mature and the added benefits to customer experience, compliance and operational efficiency emerge, organizations are looking for ways to rapidly extend those benefits to additional business lines, channels and use cases.

    In this webinar, a team of digital business experts from OneSpan uncover:
    - How to move beyond your initial e-signature use case and identify the right set of next use cases to tackle
    - How to gain buy-in from internal stakeholders to expand your e-signature project
    - Best practices for scaling your infrastructure and developing a center of excellence

    Presenters:
    - Rahim Kaba, VP Product Marketing
    - Sameer Hajarnis, Global eSignature Practice Leader
  • Extend E-Signatures Beyond Your Initial Use Case Recorded: May 5 2021 46 mins
    Rahim Kaba & Sameer Hajarnis, OneSpan
    This webinar is part 3 in the three-part series, "Building for the Future: E-Signatures Pave the Way for Digital Transformation."

    The pandemic has resulted in a fundamental shift in the way organizations prioritize digital transformation tools, including the accelerated the adoption of e-signatures.

    Now, as digitization efforts mature and the added benefits to customer experience, compliance and operational efficiency emerge, organizations are looking for ways to rapidly extend those benefits to additional business lines, channels and use cases.

    In this webinar, a team of digital business experts from OneSpan uncover:
    - How to move beyond your initial e-signature use case and identify the right set of next use cases to tackle
    - How to gain buy-in from internal stakeholders to expand your e-signature project
    - Best practices for scaling your infrastructure and developing a center of excellence

    Presenters:
    - Rahim Kaba, VP Product Marketing
    - Sameer Hajarnis, Global eSignature Practice Leader
  • Beyond the Basics: Get the Most Out of E-Signatures Recorded: May 4 2021 41 mins
    Yan Desjardins-Beaurivage & Patrick Albert, OneSpan
    This webinar is part 2 in the three-part series, "Building for the Future: E-Signatures Pave the Way for Digital Transformation."

    Embracing technology was a universal theme in 2020 with digital boundaries being pushed beyond intended plans. As remote work became the norm for businesses adopting an “anywhere” approach to conducting business, e-signatures emerged as a perfect fit in these digital shift plans.

    For companies that have already added e-signatures into their workflows, now is the time to build for the future and get an in-depth look at advanced e-signature use cases.

    In this webinar, a team of digital business experts from OneSpan provide an in-depth review of e-signature workflows, as well as customization and authentication options, including identity verification.

    Additional topics and demo include:
    - Diving into more complex B2E, B2B and B2C workflows
    - Walkthrough and technical steps in the e-signature implementation process
    - Tried and tested recommendations for winning internal adoption

    Presenters:
    - Yan Desjardins-Beaurivage, Senior Product Manager
    - Patrick Albert, Senior Solutions Architect
  • Beyond the Basics: Get the Most Out of E-Signatures Recorded: May 4 2021 41 mins
    Yan Desjardins-Beaurivage & Patrick Albert, OneSpan
    This webinar is part 2 in the three-part series, "Building for the Future: E-Signatures Pave the Way for Digital Transformation."

    Embracing technology was a universal theme in 2020 with digital boundaries being pushed beyond intended plans. As remote work became the norm for businesses adopting an “anywhere” approach to conducting business, e-signatures emerged as a perfect fit in these digital shift plans.

    For companies that have already added e-signatures into their workflows, now is the time to build for the future and get an in-depth look at advanced e-signature use cases.

    In this webinar, a team of digital business experts from OneSpan provide an in-depth review of e-signature workflows, as well as customization and authentication options, including identity verification.

    Additional topics and demo include:
    - Diving into more complex B2E, B2B and B2C workflows
    - Walkthrough and technical steps in the e-signature implementation process
    - Tried and tested recommendations for winning internal adoption

    Presenters:
    - Yan Desjardins-Beaurivage, Senior Product Manager
    - Patrick Albert, Senior Solutions Architect
  • Beyond the Basics: Get the Most Out of E-Signatures Recorded: May 4 2021 41 mins
    Yan Desjardins-Beaurivage & Patrick Albert, OneSpan
    This webinar is part 2 in the three-part series, "Building for the Future: E-Signatures Pave the Way for Digital Transformation."

    Embracing technology was a universal theme in 2020 with digital boundaries being pushed beyond intended plans. As remote work became the norm for businesses adopting an “anywhere” approach to conducting business, e-signatures emerged as a perfect fit in these digital shift plans.

    For companies that have already added e-signatures into their workflows, now is the time to build for the future and get an in-depth look at advanced e-signature use cases.

    In this webinar, a team of digital business experts from OneSpan provide an in-depth review of e-signature workflows, as well as customization and authentication options, including identity verification.

    Additional topics and demo include:
    - Diving into more complex B2E, B2B and B2C workflows
    - Walkthrough and technical steps in the e-signature implementation process
    - Tried and tested recommendations for winning internal adoption

    Presenters:
    - Yan Desjardins-Beaurivage, Senior Product Manager
    - Patrick Albert, Senior Solutions Architect
  • Podcast: From JP Morgan to Walmart - The Changing Face of Banking Recorded: May 3 2021 22 mins
    John Gunn, OneSpan & Ron Shevlin, Cornerstone Advisors
    How JP Morgan, Walmart, Chime and other FinTechs are responding to the changing ways in which consumers bank online.

    In this podcast John Gunn, CMO at OneSpan, speaks to Ron Shevlin, Managing Director of Fintech Research at Cornerstone Advisors, on the latest trends in digital banking and FinTech.

    Drawing on insights from recent research, Ron discusses how consumer preferences are changing towards mobile and online channels, as well as how FinTechs, challengers, big retail and the advent of embedded finance are all changing how people interact with their banking providers.

    Key topics covered in the podcast:
    - Digital customer acquisition is a very important priority for banks today: Financial institutions that have traditionally relied on branches for new account origination will need to enable secure digital onboarding with digital identity verification.
    - Neobanks and challenger banks have set the bar for digital account opening: With increased competition for new banking customers, legacy banks need to place a greater emphasis on that initial experience to meet the bar digital-native banks have established.
    - The pandemic showed that people value human interaction, not the bricks and mortar of a branch: As branch numbers decline, human-assisted digital transactions and ‘human plus digital’ interactions will continue to increase.
    - Embedded finance will become a new distribution channel for financial institutions as the interconnectedness of financial services firms with super apps grows exponentially: Consumers will acquire services from financial services firms, but through the apps their spend the most time on, such as Amazon, Google, Uber, Etsy and others.
  • Podcast: From JP Morgan to Walmart - The Changing Face of Banking Recorded: May 3 2021 22 mins
    John Gunn, OneSpan & Ron Shevlin, Cornerstone Advisors
    How JP Morgan, Walmart, Chime and other FinTechs are responding to the changing ways in which consumers bank online.

    In this podcast John Gunn, CMO at OneSpan, speaks to Ron Shevlin, Managing Director of Fintech Research at Cornerstone Advisors, on the latest trends in digital banking and FinTech.

    Drawing on insights from recent research, Ron discusses how consumer preferences are changing towards mobile and online channels, as well as how FinTechs, challengers, big retail and the advent of embedded finance are all changing how people interact with their banking providers.

    Key topics covered in the podcast:
    - Digital customer acquisition is a very important priority for banks today: Financial institutions that have traditionally relied on branches for new account origination will need to enable secure digital onboarding with digital identity verification.
    - Neobanks and challenger banks have set the bar for digital account opening: With increased competition for new banking customers, legacy banks need to place a greater emphasis on that initial experience to meet the bar digital-native banks have established.
    - The pandemic showed that people value human interaction, not the bricks and mortar of a branch: As branch numbers decline, human-assisted digital transactions and ‘human plus digital’ interactions will continue to increase.
    - Embedded finance will become a new distribution channel for financial institutions as the interconnectedness of financial services firms with super apps grows exponentially: Consumers will acquire services from financial services firms, but through the apps their spend the most time on, such as Amazon, Google, Uber, Etsy and others.
  • Podcast: From JP Morgan to Walmart - The Changing Face of Banking Recorded: May 3 2021 22 mins
    John Gunn, OneSpan & Ron Shevlin, Cornerstone Advisors
    How JP Morgan, Walmart, Chime and other FinTechs are responding to the changing ways in which consumers bank online.

    In this podcast John Gunn, CMO at OneSpan, speaks to Ron Shevlin, Managing Director of Fintech Research at Cornerstone Advisors, on the latest trends in digital banking and FinTech.

    Drawing on insights from recent research, Ron discusses how consumer preferences are changing towards mobile and online channels, as well as how FinTechs, challengers, big retail and the advent of embedded finance are all changing how people interact with their banking providers.

    Key topics covered in the podcast:
    - Digital customer acquisition is a very important priority for banks today: Financial institutions that have traditionally relied on branches for new account origination will need to enable secure digital onboarding with digital identity verification.
    - Neobanks and challenger banks have set the bar for digital account opening: With increased competition for new banking customers, legacy banks need to place a greater emphasis on that initial experience to meet the bar digital-native banks have established.
    - The pandemic showed that people value human interaction, not the bricks and mortar of a branch: As branch numbers decline, human-assisted digital transactions and ‘human plus digital’ interactions will continue to increase.
    - Embedded finance will become a new distribution channel for financial institutions as the interconnectedness of financial services firms with super apps grows exponentially: Consumers will acquire services from financial services firms, but through the apps their spend the most time on, such as Amazon, Google, Uber, Etsy and others.
  • Closing the "Trust Gap" in Financial Services Recorded: Apr 30 2021 56 mins
    Trace Fooshee, Aite Group & Rahim Kaba, OneSpan
    One of the major frustrations that many consumers have experienced since the beginning of the pandemic is the "trust gap" – the discrepancy between the consumers that financial institutions trust in-person vs. online. Institutions that can effectively verify online identities will be well positioned to acquire more customers and win the fraud war in 2021.

    In this webinar, learn how risk-based digital identity verification and authentication techniques can be applied to increase trust in an identity claim at every customer touch point. Achieving a high level of trust helps support strategic goals to reduce fraud losses, improve customer acquisition rates, and enhance digital service capabilities.

    Topics include:
    - Key trends driving fraud transformation in 2021
    - The convergence of identity verification, authentication, and online fraud detection techniques
    - Application fraud and account takeover fraud attack patterns that are shaping the market
    - Best practices to reduce fraud loss without turning away qualified applicants and legitimate customers

    Presenters:
    - Trace Fooshee, Senior Analyst, Aite Group
    - Rahim Kaba, VP Product Marketing, OneSpan
  • Closing the "Trust Gap" in Financial Services Recorded: Apr 30 2021 56 mins
    Trace Fooshee, Aite Group & Rahim Kaba, OneSpan
    One of the major frustrations that many consumers have experienced since the beginning of the pandemic is the "trust gap" – the discrepancy between the consumers that financial institutions trust in-person vs. online. Institutions that can effectively verify online identities will be well positioned to acquire more customers and win the fraud war in 2021.

    In this webinar, learn how risk-based digital identity verification and authentication techniques can be applied to increase trust in an identity claim at every customer touch point. Achieving a high level of trust helps support strategic goals to reduce fraud losses, improve customer acquisition rates, and enhance digital service capabilities.

    Topics include:
    - Key trends driving fraud transformation in 2021
    - The convergence of identity verification, authentication, and online fraud detection techniques
    - Application fraud and account takeover fraud attack patterns that are shaping the market
    - Best practices to reduce fraud loss without turning away qualified applicants and legitimate customers

    Presenters:
    - Trace Fooshee, Senior Analyst, Aite Group
    - Rahim Kaba, VP Product Marketing, OneSpan
One Platform to Secure Your Digital Customer Journeys
At OneSpan, we specialize in digital identity and anti-fraud solutions that create exceptional and secure experiences.

From risk-based adaptive authentication to digital identity verification, our next generation solutions are delivered on a cloud-based platform. The OneSpan Trusted Identity Platform makes it easy to integrate new and existing tools and technologies, to better detect fraud and improve the user experience. https://www.onespan.com

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  • Title: The Rise of Digital Insurance Onboarding
  • Live at: Apr 23 2021 4:00 pm
  • Presented by: Patrick Albert & Mary-Ellen Power, OneSpan
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