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Podcast: From JP Morgan to Walmart - The Changing Face of Banking

How JP Morgan, Walmart, Chime and other FinTechs are responding to the changing ways in which consumers bank online.

In this podcast John Gunn, CMO at OneSpan, speaks to Ron Shevlin, Managing Director of Fintech Research at Cornerstone Advisors, on the latest trends in digital banking and FinTech.

Drawing on insights from recent research, Ron discusses how consumer preferences are changing towards mobile and online channels, as well as how FinTechs, challengers, big retail and the advent of embedded finance are all changing how people interact with their banking providers.

Key topics covered in the podcast:
- Digital customer acquisition is a very important priority for banks today: Financial institutions that have traditionally relied on branches for new account origination will need to enable secure digital onboarding with digital identity verification.
- Neobanks and challenger banks have set the bar for digital account opening: With increased competition for new banking customers, legacy banks need to place a greater emphasis on that initial experience to meet the bar digital-native banks have established.
- The pandemic showed that people value human interaction, not the bricks and mortar of a branch: As branch numbers decline, human-assisted digital transactions and ‘human plus digital’ interactions will continue to increase.
- Embedded finance will become a new distribution channel for financial institutions as the interconnectedness of financial services firms with super apps grows exponentially: Consumers will acquire services from financial services firms, but through the apps their spend the most time on, such as Amazon, Google, Uber, Etsy and others.
Recorded May 3 2021 22 mins
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Presented by
John Gunn, OneSpan & Ron Shevlin, Cornerstone Advisors
Presentation preview: Podcast: From JP Morgan to Walmart - The Changing Face of Banking

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  • Channel
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  • Panel Discussion: Managing APIs in an expanding digital banking ecosystem Aug 26 2021 4:00 pm UTC 32 mins
    Benoit Grangé, Chief Technology Evangelist, OneSpan
    Open banking has been an accelerator for more profound digital transformation in the banking sector.
    • Do the Open Banking practices and lessons learned have a wider applicability?
    • How to manage the more complex API landscape that is expected to emerge?
  • Panel Discussion: Managing APIs in an expanding digital banking ecosystem Aug 26 2021 9:00 am UTC 32 mins
    Benoit Grangé, Chief Technology Evangelist, OneSpan
    Open banking has been an accelerator for more profound digital transformation in the banking sector.
    • Do the Open Banking practices and lessons learned have a wider applicability?
    • How to manage the more complex API landscape that is expected to emerge?
  • Attaques financières numériques colossales - Que faire ? Aug 25 2021 9:00 am UTC 42 mins
    Nicolas Poiré, OneSpan
    Dans cette présentation nous traiterons dans un premier temps, des attaques digitales les plus fréquentes et les plus dévastatrices pour les organisations financières, dans le monde et sur le continent africain. Dans un second temps, nous présenterons les bonnes pratiques technologiques, organisationnelles et humaines pour lutter au mieux contre ces attaques et limiter leurs impacts.
  • Security in Open Banking: How to Ensure a Safe User Journey Aug 24 2021 4:00 pm UTC 39 mins
    Nicolas Darlavoix, Sopra Banking Software & Denis Vanhulle, OneSpan
    As Open Banking is gaining more and more traction, security concerns like Know Your Customer and Know Your Transactions are becoming very important.
    A platform approach to security in Open banking is an efficient solution whilst keeping a great user experience.

    How?
    Check-out our recorded webinar, “Security in Open banking: how to ensure a safe user journey” to find out how to solve Open banking security challenges the banks are facing today.

    In this webinar you will learn:
    - Basics of Open Banking
    - Optimize KYC (Know Your Customer) and KYT (Know Your Transactions) processes
    - Improve Device Security

    Speakers:
    - Nicolas Darlavoix, Digital, Fintech & Open Banking of Sopra Banking Software
    - Denis Vanhulle, Solution Engineer BeNeLux of OneSpan
  • Security in Open Banking: How to Ensure a Safe User Journey Aug 24 2021 9:00 am UTC 39 mins
    Nicolas Darlavoix, Sopra Banking Software & Denis Vanhulle, OneSpan
    As Open Banking is gaining more and more traction, security concerns like Know Your Customer and Know Your Transactions are becoming very important.
    A platform approach to security in Open banking is an efficient solution whilst keeping a great user experience.

    How?
    Check-out our recorded webinar, “Security in Open banking: how to ensure a safe user journey” to find out how to solve Open banking security challenges the banks are facing today.

    In this webinar you will learn:
    - Basics of Open Banking
    - Optimize KYC (Know Your Customer) and KYT (Know Your Transactions) processes
    - Improve Device Security

    Speakers:
    - Nicolas Darlavoix, Digital, Fintech & Open Banking of Sopra Banking Software
    - Denis Vanhulle, Solution Engineer BeNeLux of OneSpan
  • Accelerating Bank Growth: Combining Proven Fraud Management and Next Gen MFA Aug 18 2021 4:00 pm UTC 58 mins
    Ben Goodman, ForgeRock, David Vergara, OneSpan & Will LaSala, OneSpan
    With 22% of U.S adults reporting having accounts taken over, it's no wonder that the account takeover market has grown by 250% from 2019 to 2020*. In light of these developments, banks are seeking growth with the deployment of more sophisticated fraud management technologies paired with more user-friendly multi-factor authentication, like PUSH and Biometrics. Reducing exposure to fraud is critical, but your fraud management solution shouldn't negatively impact the digital user experience – and ideally, customers should have a consistent experience across all channels and divisions of an organization.

    One way to meet these challenges is through a single, integrated platform that allows banks to easily deploy user-friendly security, effectively drive down fraud and allow the flexibility to quickly incorporate future technologies.

    In this webinar, security experts from OneSpan and ForgeRock address these issues and will uncover:
    - How the right security platform can help to improve customer acquisition, increase operational efficiency and drive down costs
    - How you can easily configure your authentication workflows without code and customize multi factor authentication to exceed digital experience expectations of your customers
    - A solution that helps banks prevent fraud and streamline authentication workflows (demo!)
    - A synergistic partnership that provides a holistic approach to security technology, fraud management, and user experience across digital channels

    Presenters:
    - Ben Goodman, Senior Vice President, Global Business & Corporate Development, ForgeRock
    - David Vergara, Senior Director Product Marketing
    - Will LaSala, Senior Director Global Solutions
  • Accelerating Bank Growth: Combining Proven Fraud Management and Next Gen MFA Aug 18 2021 9:00 am UTC 58 mins
    Ben Goodman, ForgeRock, David Vergara, OneSpan & Will LaSala, OneSpan
    With 22% of U.S adults reporting having accounts taken over, it's no wonder that the account takeover market has grown by 250% from 2019 to 2020*. In light of these developments, banks are seeking growth with the deployment of more sophisticated fraud management technologies paired with more user-friendly multi-factor authentication, like PUSH and Biometrics. Reducing exposure to fraud is critical, but your fraud management solution shouldn't negatively impact the digital user experience – and ideally, customers should have a consistent experience across all channels and divisions of an organization.

    One way to meet these challenges is through a single, integrated platform that allows banks to easily deploy user-friendly security, effectively drive down fraud and allow the flexibility to quickly incorporate future technologies.

    In this webinar, security experts from OneSpan and ForgeRock address these issues and will uncover:
    - How the right security platform can help to improve customer acquisition, increase operational efficiency and drive down costs
    - How you can easily configure your authentication workflows without code and customize multi factor authentication to exceed digital experience expectations of your customers
    - A solution that helps banks prevent fraud and streamline authentication workflows (demo!)
    - A synergistic partnership that provides a holistic approach to security technology, fraud management, and user experience across digital channels

    Presenters:
    - Ben Goodman, Senior Vice President, Global Business & Corporate Development, ForgeRock
    - David Vergara, Senior Director Product Marketing
    - Will LaSala, Senior Director Global Solutions
  • Accelerating Bank Growth: Combining Proven Fraud Management and Next Gen MFA Aug 18 2021 1:00 am UTC 58 mins
    Ben Goodman, ForgeRock, David Vergara, OneSpan & Will LaSala, OneSpan
    With 22% of U.S adults reporting having accounts taken over, it's no wonder that the account takeover market has grown by 250% from 2019 to 2020*. In light of these developments, banks are seeking growth with the deployment of more sophisticated fraud management technologies paired with more user-friendly multi-factor authentication, like PUSH and Biometrics. Reducing exposure to fraud is critical, but your fraud management solution shouldn't negatively impact the digital user experience – and ideally, customers should have a consistent experience across all channels and divisions of an organization.

    One way to meet these challenges is through a single, integrated platform that allows banks to easily deploy user-friendly security, effectively drive down fraud and allow the flexibility to quickly incorporate future technologies.

    In this webinar, security experts from OneSpan and ForgeRock address these issues and will uncover:
    - How the right security platform can help to improve customer acquisition, increase operational efficiency and drive down costs
    - How you can easily configure your authentication workflows without code and customize multi factor authentication to exceed digital experience expectations of your customers
    - A solution that helps banks prevent fraud and streamline authentication workflows (demo!)
    - A synergistic partnership that provides a holistic approach to security technology, fraud management, and user experience across digital channels

    Presenters:
    - Ben Goodman, Senior Vice President, Global Business & Corporate Development, ForgeRock
    - David Vergara, Senior Director Product Marketing
    - Will LaSala, Senior Director Global Solutions
  • Digital Auto Finance Deal: eContracting from Identity Verification to eVaulting Aug 17 2021 4:00 pm UTC 62 mins
    Theodore Papailiou, eOriginal & Sameer Hajarnis, OneSpan
    The acceleration of digital transformation initiatives accompanied by the onset of the pandemic have pushed the boundaries of technologies. Originators and borrowers now expect digital to be a normal part of conducting banking transactions, including lending and financing. The auto finance industry is no different, and because closing is complex – involving strict rules for notarization, recording, and loan tracking – lenders have previously struggled to move to an all-digital closing process.

    Digital auto finance platforms ensure that banks, lenders and investors have legal control over the authoritative copy of a loan. Delivering an easy, step-by-step financing process for the buyers should include digital identity verification upfront as well as the electronic signing of the retail installment contract. The final step is to securely transfer the authoritative copy of the e-signed documents to an electronic vault benefitting these lenders by providing dedicated storage which makes it easier to track, manage and verify digital financial assets such as mortgages, loans and leases.

    This educational webinar features digital experts from OneSpan and eOriginal in a discussion around how identity verification and e-signatures integrated in an electronic vaulting service allow users to manage high-value digital assets.

    Additional topics include:
    - The key benefits of an integrated IDV and e-signature solution coupled with an electronic vault for investors and borrowers
    - How these technologies improve the auto loan process for the customer while delivering security, compliance, and efficiency benefits for dealers and lenders
    - What the new digital borrower experience looks like

    Presenters:
    - Theodore Papailiou, VP Pre-sales & Value Engineering, eOriginal
    - Sameer Hajarnis, E-Signature Practice Leader
  • Digital Auto Finance Deal: eContracting from Identity Verification to eVaulting Aug 17 2021 9:00 am UTC 62 mins
    Theodore Papailiou, eOriginal & Sameer Hajarnis, OneSpan
    The acceleration of digital transformation initiatives accompanied by the onset of the pandemic have pushed the boundaries of technologies. Originators and borrowers now expect digital to be a normal part of conducting banking transactions, including lending and financing. The auto finance industry is no different, and because closing is complex – involving strict rules for notarization, recording, and loan tracking – lenders have previously struggled to move to an all-digital closing process.

    Digital auto finance platforms ensure that banks, lenders and investors have legal control over the authoritative copy of a loan. Delivering an easy, step-by-step financing process for the buyers should include digital identity verification upfront as well as the electronic signing of the retail installment contract. The final step is to securely transfer the authoritative copy of the e-signed documents to an electronic vault benefitting these lenders by providing dedicated storage which makes it easier to track, manage and verify digital financial assets such as mortgages, loans and leases.

    This educational webinar features digital experts from OneSpan and eOriginal in a discussion around how identity verification and e-signatures integrated in an electronic vaulting service allow users to manage high-value digital assets.

    Additional topics include:
    - The key benefits of an integrated IDV and e-signature solution coupled with an electronic vault for investors and borrowers
    - How these technologies improve the auto loan process for the customer while delivering security, compliance, and efficiency benefits for dealers and lenders
    - What the new digital borrower experience looks like

    Presenters:
    - Theodore Papailiou, VP Pre-sales & Value Engineering, eOriginal
    - Sameer Hajarnis, E-Signature Practice Leader
  • Digital Auto Finance Deal: eContracting from Identity Verification to eVaulting Aug 17 2021 1:00 am UTC 62 mins
    Theodore Papailiou, eOriginal & Sameer Hajarnis, OneSpan
    The acceleration of digital transformation initiatives accompanied by the onset of the pandemic have pushed the boundaries of technologies. Originators and borrowers now expect digital to be a normal part of conducting banking transactions, including lending and financing. The auto finance industry is no different, and because closing is complex – involving strict rules for notarization, recording, and loan tracking – lenders have previously struggled to move to an all-digital closing process.

    Digital auto finance platforms ensure that banks, lenders and investors have legal control over the authoritative copy of a loan. Delivering an easy, step-by-step financing process for the buyers should include digital identity verification upfront as well as the electronic signing of the retail installment contract. The final step is to securely transfer the authoritative copy of the e-signed documents to an electronic vault benefitting these lenders by providing dedicated storage which makes it easier to track, manage and verify digital financial assets such as mortgages, loans and leases.

    This educational webinar features digital experts from OneSpan and eOriginal in a discussion around how identity verification and e-signatures integrated in an electronic vaulting service allow users to manage high-value digital assets.

    Additional topics include:
    - The key benefits of an integrated IDV and e-signature solution coupled with an electronic vault for investors and borrowers
    - How these technologies improve the auto loan process for the customer while delivering security, compliance, and efficiency benefits for dealers and lenders
    - What the new digital borrower experience looks like

    Presenters:
    - Theodore Papailiou, VP Pre-sales & Value Engineering, eOriginal
    - Sameer Hajarnis, E-Signature Practice Leader
  • The Future of Insurance Combines In-Person and Digital Interactions Aug 16 2021 4:00 pm UTC 61 mins
    Pat Albert & Mary Ellen Power, OneSpan
    With the initial disruption of the pandemic now past, the insurance industry is looking to modernize how insurers and broker dealers interact with clients. Traditionally, carriers and agents relied on face-to-face meetings with customers to complete business applications, disclosures and policies, and insurance claims. But in our increasingly remote world, consumers have come to expect the ability to conduct business remotely, with any device they choose, and at their own convenience.

    The challenge is how to provide a superior customer experience within the confines of remote digital processes. Despite a surge in all-things “digital”, customers still value the human connection. That’s why a human-digital hybrid model is an important combination for replicating the in-person experience.

    In this webinar, OneSpan shares how insurers can bring the human connection to digital insurance processes.

    Key takeaways include:
    - Developing a hybrid model to address new and evolving consumer behaviors in a remote-first world
    - Replicating in-person interactions through digital platforms that integrate e-signature, videoconferencing, identity proofing, and rich collaboration capabilities
    - The role of advisors and agents in remote channels
    - How a hybrid model will build a stronger connection and loyalty with consumers over time

    Presenters:
    - Pat Albert, Senior Solutions Architect
    - Mary Ellen Power, VP Marketing
  • The Future of Insurance Combines In-Person and Digital Interactions Aug 16 2021 9:00 am UTC 61 mins
    Pat Albert & Mary Ellen Power, OneSpan
    With the initial disruption of the pandemic now past, the insurance industry is looking to modernize how insurers and broker dealers interact with clients. Traditionally, carriers and agents relied on face-to-face meetings with customers to complete business applications, disclosures and policies, and insurance claims. But in our increasingly remote world, consumers have come to expect the ability to conduct business remotely, with any device they choose, and at their own convenience.

    The challenge is how to provide a superior customer experience within the confines of remote digital processes. Despite a surge in all-things “digital”, customers still value the human connection. That’s why a human-digital hybrid model is an important combination for replicating the in-person experience.

    In this webinar, OneSpan shares how insurers can bring the human connection to digital insurance processes.

    Key takeaways include:
    - Developing a hybrid model to address new and evolving consumer behaviors in a remote-first world
    - Replicating in-person interactions through digital platforms that integrate e-signature, videoconferencing, identity proofing, and rich collaboration capabilities
    - The role of advisors and agents in remote channels
    - How a hybrid model will build a stronger connection and loyalty with consumers over time

    Presenters:
    - Pat Albert, Senior Solutions Architect
    - Mary Ellen Power, VP Marketing
  • The Future of Insurance Combines In-Person and Digital Interactions Aug 16 2021 1:00 am UTC 61 mins
    Pat Albert & Mary Ellen Power, OneSpan
    With the initial disruption of the pandemic now past, the insurance industry is looking to modernize how insurers and broker dealers interact with clients. Traditionally, carriers and agents relied on face-to-face meetings with customers to complete business applications, disclosures and policies, and insurance claims. But in our increasingly remote world, consumers have come to expect the ability to conduct business remotely, with any device they choose, and at their own convenience.

    The challenge is how to provide a superior customer experience within the confines of remote digital processes. Despite a surge in all-things “digital”, customers still value the human connection. That’s why a human-digital hybrid model is an important combination for replicating the in-person experience.

    In this webinar, OneSpan shares how insurers can bring the human connection to digital insurance processes.

    Key takeaways include:
    - Developing a hybrid model to address new and evolving consumer behaviors in a remote-first world
    - Replicating in-person interactions through digital platforms that integrate e-signature, videoconferencing, identity proofing, and rich collaboration capabilities
    - The role of advisors and agents in remote channels
    - How a hybrid model will build a stronger connection and loyalty with consumers over time

    Presenters:
    - Pat Albert, Senior Solutions Architect
    - Mary Ellen Power, VP Marketing
  • Security in Open Banking: How to Ensure a Safe User Journey Recorded: Jul 27 2021 39 mins
    Nicolas Darlavoix, Sopra Banking Software & Denis Vanhulle, OneSpan
    As Open Banking is gaining more and more traction, security concerns like Know Your Customer and Know Your Transactions are becoming very important.
    A platform approach to security in Open banking is an efficient solution whilst keeping a great user experience.

    How?
    Check-out our recorded webinar, “Security in Open banking: how to ensure a safe user journey” to find out how to solve Open banking security challenges the banks are facing today.

    In this webinar you will learn:
    - Basics of Open Banking
    - Optimize KYC (Know Your Customer) and KYT (Know Your Transactions) processes
    - Improve Device Security

    Speakers:
    - Nicolas Darlavoix, Digital, Fintech & Open Banking of Sopra Banking Software
    - Denis Vanhulle, Solution Engineer BeNeLux of OneSpan
  • How Digital Automation and eSignatures Improve Patient Experiences in Healthcare Recorded: Jul 26 2021 61 mins
    Ryan Kelly & Will LaSala, OneSpan
    The pandemic has propelled the healthcare industry towards digital solutions and virtual care. From everyday processes like patient intake and consent forms, contracting and procurement and medicare billing, providers and clinics lose precious time in delivering the best in patient care if these document- intensive processes have not been adapted to the new demands of remote care delivery.

    In this webinar, OneSpan’s digital solutions experts demonstrate how e-Signatures are a key enabling technology that help healthcare organizations streamline their processes - reducing paper-related costs, improving efficiencies and maintaining the highest levels of security, compliance and patient experience in a virtual environment.

    Learning Points:
    - Digital adoption trends in healthcare in the wake of COVID-19
    - E-signature standards + HIPAA compliance
    - How to get started and options for quick deployment

    Presenters:
    - Ryan Kelly, Software Solutions Expert - Healthcare
    - Will LaSala, Director of Security Solutions
  • Accelerating Bank Growth: Combining Proven Fraud Management and Next Gen MFA Recorded: Jul 22 2021 58 mins
    Ben Goodman, ForgeRock, David Vergara, OneSpan & Will LaSala, OneSpan
    With 22% of U.S adults reporting having accounts taken over, it's no wonder that the account takeover market has grown by 250% from 2019 to 2020*. In light of these developments, banks are seeking growth with the deployment of more sophisticated fraud management technologies paired with more user-friendly multi-factor authentication, like PUSH and Biometrics. Reducing exposure to fraud is critical, but your fraud management solution shouldn't negatively impact the digital user experience – and ideally, customers should have a consistent experience across all channels and divisions of an organization.

    One way to meet these challenges is through a single, integrated platform that allows banks to easily deploy user-friendly security, effectively drive down fraud and allow the flexibility to quickly incorporate future technologies.

    In this webinar, security experts from OneSpan and ForgeRock address these issues and will uncover:
    - How the right security platform can help to improve customer acquisition, increase operational efficiency and drive down costs
    - How you can easily configure your authentication workflows without code and customize multi factor authentication to exceed digital experience expectations of your customers
    - A solution that helps banks prevent fraud and streamline authentication workflows (demo!)
    - A synergistic partnership that provides a holistic approach to security technology, fraud management, and user experience across digital channels

    Presenters:
    - Ben Goodman, Senior Vice President, Global Business & Corporate Development, ForgeRock
    - David Vergara, Senior Director Product Marketing
    - Will LaSala, Senior Director Global Solutions
  • Digital Auto Finance Deal: eContracting from Identity Verification to eVaulting Recorded: Jul 22 2021 62 mins
    Theodore Papailiou, eOriginal & Sameer Hajarnis, OneSpan
    The acceleration of digital transformation initiatives accompanied by the onset of the pandemic have pushed the boundaries of technologies. Originators and borrowers now expect digital to be a normal part of conducting banking transactions, including lending and financing. The auto finance industry is no different, and because closing is complex – involving strict rules for notarization, recording, and loan tracking – lenders have previously struggled to move to an all-digital closing process.

    Digital auto finance platforms ensure that banks, lenders and investors have legal control over the authoritative copy of a loan. Delivering an easy, step-by-step financing process for the buyers should include digital identity verification upfront as well as the electronic signing of the retail installment contract. The final step is to securely transfer the authoritative copy of the e-signed documents to an electronic vault benefitting these lenders by providing dedicated storage which makes it easier to track, manage and verify digital financial assets such as mortgages, loans and leases.

    This educational webinar features digital experts from OneSpan and eOriginal in a discussion around how identity verification and e-signatures integrated in an electronic vaulting service allow users to manage high-value digital assets.

    Additional topics include:
    - The key benefits of an integrated IDV and e-signature solution coupled with an electronic vault for investors and borrowers
    - How these technologies improve the auto loan process for the customer while delivering security, compliance, and efficiency benefits for dealers and lenders
    - What the new digital borrower experience looks like

    Presenters:
    - Theodore Papailiou, VP Pre-sales & Value Engineering, eOriginal
    - Sameer Hajarnis, E-Signature Practice Leader
  • UK Residential Conveyancing: There Will Be Winners and Losers! Recorded: Jul 21 2021 33 mins
    Paul Dockree & Alan Carter, OneSpan
    HM Land Registry has launched a bold modernisation programme to join the digital race.
    The objective: to become the world’s leading land registry for speed, simplicity and an open approach to data to achieve comprehensive digital registration by 2030.

    There will be little tolerance for paper-based conveyancing; HMLR are resolutely focusing on the role they can play to lead the market towards truly digital conveyancing.
    Last July HM Land Registry started accepting electronic signatures on conveyancing deeds; this removed the last requirement for paper and wet-ink signatures in the conveyancing process.

    Accepting electronic signatures, verifying ID and keeping the human element to the remote signing agreement processes ​are key when creating that truly digital conveyancing process.
    OneSpan has developed and combined a trilogy of tested technologies into one single platform to do just that:
    - Digital signature: OneSpan Sign
    - ID verification: OneSpan IDV
    - Virtual rooms: OneSpan Virtual Rooms

    Removing the need for paper deeds and post from the conveyancing transaction speeds up the process and is a vital component of the increasingly online process of buying property.
    In this webinar, OneSpan experts will guide through the available technologies, their ease of implementation and the business benefits of aligning with HMLR’s recommendations.

    Speakers:
    - Paul Dockree, Senior Business Analyst, OneSpan
    - Alan Carter, Senior Business Architect, OneSpan
  • The Future of Insurance Combines In-Person and Digital Interactions Recorded: Jul 19 2021 61 mins
    Pat Albert & Mary Ellen Power, OneSpan
    With the initial disruption of the pandemic now past, the insurance industry is looking to modernize how insurers and broker dealers interact with clients. Traditionally, carriers and agents relied on face-to-face meetings with customers to complete business applications, disclosures and policies, and insurance claims. But in our increasingly remote world, consumers have come to expect the ability to conduct business remotely, with any device they choose, and at their own convenience.

    The challenge is how to provide a superior customer experience within the confines of remote digital processes. Despite a surge in all-things “digital”, customers still value the human connection. That’s why a human-digital hybrid model is an important combination for replicating the in-person experience.

    In this webinar, OneSpan shares how insurers can bring the human connection to digital insurance processes.

    Key takeaways include:
    - Developing a hybrid model to address new and evolving consumer behaviors in a remote-first world
    - Replicating in-person interactions through digital platforms that integrate e-signature, videoconferencing, identity proofing, and rich collaboration capabilities
    - The role of advisors and agents in remote channels
    - How a hybrid model will build a stronger connection and loyalty with consumers over time

    Presenters:
    - Pat Albert, Senior Solutions Architect
    - Mary Ellen Power, VP Marketing
One Platform to Secure Your Digital Customer Journeys
At OneSpan, we specialize in digital identity and anti-fraud solutions that create exceptional and secure experiences.

From risk-based adaptive authentication to digital identity verification, our next generation solutions are delivered on a cloud-based platform. The OneSpan Trusted Identity Platform makes it easy to integrate new and existing tools and technologies, to better detect fraud and improve the user experience. https://www.onespan.com

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  • Title: Podcast: From JP Morgan to Walmart - The Changing Face of Banking
  • Live at: May 3 2021 4:00 pm
  • Presented by: John Gunn, OneSpan & Ron Shevlin, Cornerstone Advisors
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