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In-person and Remote Banking – Why this Hybrid Model is the Future of the Branch

As consumers increasingly prefer to engage with their bank remotely instead of going to a branch location, institutions are looking to modernize the ways in which they interact with customers. Depending on the complexity of the banking activity, some consumers will use self-service digital channels while others will turn to channels where they can get human help. In a hybrid banking model, banks combine the brick and mortar physical banking experience with virtual banking.

In this webinar, OneSpan and guest speaker Alyson Clarke, Principal Analyst at Forrester Research, discuss why hybrid banking will become mainstream and the importance of putting the right tools in place to support remote account opening, account maintenance, wealth management, and lending.

Topics include:
- Developing a hybrid model to address new and evolving consumer behaviors in a remote-first world
- Weaving human assistance into digital customer touchpoints for complex and lengthy interactions to deliver a more collaborative and engaging experience
- Replicating in-person interactions through digital platforms that integrate e-signature, videoconferencing, identity proofing, and rich collaboration capabilities
- Creating experiences that help customers complete remote banking activities in a single-sitting
- How a hybrid model will build a stronger connection and loyalty with consumers over time

Presenters:
- Rahim Kaba, VP Product Marketing
- Alyson Clarke, Principal Analyst, Forrester
Recorded Sep 14 2021 59 mins
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Presented by
Rahim Kaba, OneSpan & Alyson Clarke, Forrester
Presentation preview: In-person and Remote Banking – Why this Hybrid Model is the Future of the Branch

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  • Rising Identity & Financial Fraud: How Can Banks & FIs Mitigate the Risks? Nov 10 2021 5:00 pm UTC 57 mins
    OneSpan & MAXUT Consulting Ltd
    With the changing nature and increase in the number of fraud attacks on banks and FIs globally, there’s a need to rethink the industry’s response to identity thefts, social engineering, SIM SWAP and other evolving methods of fraud attacks.

    These techniques ultimately lead to actual financial loses to banks and their customers in the form of digital identity, account takeover and insider frauds.

    In this webinar we will review fraud trends in our region, with a focus on examples from Nigeria and other major African countries, and provide solutions to addressing the most prevalent fraud types.

    This will be a good opportunity to hear the latest trends in digital banking risks especially with the rise in use of mobile as the dominant channel to emerging banking and Fintech services.

    Watch this joint webinar of Maxut Consulting and OneSpan and learn:
    - How to secure our identity and maintain confidentiality on mobile banking channels
    - Threats and vulnerabilities of mobile financial channels, and current fraud trends
    - Practical security solutions to mitigate fraud and digital banking channels threats

    SPEAKERS
    - Romans Bonbinkovs, Manager Fraud Consulting, OneSpan
    - Nicolas Poiré, Regional Sales Manager - France/Africa, OneSpan
    - Mike Odusami, President/CEO, MAXUT Consulting Ltd
  • Rising Identity & Financial Fraud: How Can Banks & FIs Mitigate the Risks? Nov 10 2021 10:00 am UTC 57 mins
    OneSpan & MAXUT Consulting Ltd
    With the changing nature and increase in the number of fraud attacks on banks and FIs globally, there’s a need to rethink the industry’s response to identity thefts, social engineering, SIM SWAP and other evolving methods of fraud attacks.

    These techniques ultimately lead to actual financial loses to banks and their customers in the form of digital identity, account takeover and insider frauds.

    In this webinar we will review fraud trends in our region, with a focus on examples from Nigeria and other major African countries, and provide solutions to addressing the most prevalent fraud types.

    This will be a good opportunity to hear the latest trends in digital banking risks especially with the rise in use of mobile as the dominant channel to emerging banking and Fintech services.

    Watch this joint webinar of Maxut Consulting and OneSpan and learn:
    - How to secure our identity and maintain confidentiality on mobile banking channels
    - Threats and vulnerabilities of mobile financial channels, and current fraud trends
    - Practical security solutions to mitigate fraud and digital banking channels threats

    SPEAKERS
    - Romans Bonbinkovs, Manager Fraud Consulting, OneSpan
    - Nicolas Poiré, Regional Sales Manager - France/Africa, OneSpan
    - Mike Odusami, President/CEO, MAXUT Consulting Ltd
  • Rising Identity & Financial Fraud: How Can Banks & FIs Mitigate the Risks? Nov 10 2021 12:00 am UTC 57 mins
    OneSpan & MAXUT Consulting Ltd
    With the changing nature and increase in the number of fraud attacks on banks and FIs globally, there’s a need to rethink the industry’s response to identity thefts, social engineering, SIM SWAP and other evolving methods of fraud attacks.

    These techniques ultimately lead to actual financial loses to banks and their customers in the form of digital identity, account takeover and insider frauds.

    In this webinar we will review fraud trends in our region, with a focus on examples from Nigeria and other major African countries, and provide solutions to addressing the most prevalent fraud types.

    This will be a good opportunity to hear the latest trends in digital banking risks especially with the rise in use of mobile as the dominant channel to emerging banking and Fintech services.

    Watch this joint webinar of Maxut Consulting and OneSpan and learn:
    - How to secure our identity and maintain confidentiality on mobile banking channels
    - Threats and vulnerabilities of mobile financial channels, and current fraud trends
    - Practical security solutions to mitigate fraud and digital banking channels threats

    SPEAKERS
    - Romans Bonbinkovs, Manager Fraud Consulting, OneSpan
    - Nicolas Poiré, Regional Sales Manager - France/Africa, OneSpan
    - Mike Odusami, President/CEO, MAXUT Consulting Ltd
  • E-Signatures and Remote Business: Going Beyond Your Initial Use Case Nov 8 2021 5:00 pm UTC 42 mins
    Aaron Davis & Phillip Wood, OneSpan
    The pandemic has resulted in a fundamental shift in the way organizations prioritize digital transformation tools, including the accelerated adoption of e-signatures. Now, as digitization efforts mature and the added benefits to customer experience, compliance and operational efficiency emerge, organizations are looking for ways to rapidly extend those benefits to additional business lines, channels and use cases.

    In this webinar, a team of digital business experts from OneSpan will uncover:
    - How to move beyond your initial e-signature use case and identify the right set of next use cases to tackle
    - How to replicate in-person interactions through digital platforms that integrate e-signature, videoconferencing, identity proofing, and rich collaboration capabilities
    - Tips to gain buy-in from internal stakeholders to expand your e-signature project
    - Best practices for scaling your infrastructure and developing a center of excellence

    Speakers
    - Aaron Davis, Director, Product Marketing, OneSpan
    - Phillip Wood, Senior Solutions Sales Specialist, OneSpan
  • E-Signatures and Remote Business: Going Beyond Your Initial Use Case Nov 8 2021 10:00 am UTC 42 mins
    Aaron Davis & Phillip Wood, OneSpan
    The pandemic has resulted in a fundamental shift in the way organizations prioritize digital transformation tools, including the accelerated adoption of e-signatures. Now, as digitization efforts mature and the added benefits to customer experience, compliance and operational efficiency emerge, organizations are looking for ways to rapidly extend those benefits to additional business lines, channels and use cases.

    In this webinar, a team of digital business experts from OneSpan will uncover:
    - How to move beyond your initial e-signature use case and identify the right set of next use cases to tackle
    - How to replicate in-person interactions through digital platforms that integrate e-signature, videoconferencing, identity proofing, and rich collaboration capabilities
    - Tips to gain buy-in from internal stakeholders to expand your e-signature project
    - Best practices for scaling your infrastructure and developing a center of excellence

    Speakers
    - Aaron Davis, Director, Product Marketing, OneSpan
    - Phillip Wood, Senior Solutions Sales Specialist, OneSpan
  • E-Signatures and Remote Business: Going Beyond Your Initial Use Case Nov 8 2021 12:00 am UTC 42 mins
    Aaron Davis & Phillip Wood, OneSpan
    The pandemic has resulted in a fundamental shift in the way organizations prioritize digital transformation tools, including the accelerated adoption of e-signatures. Now, as digitization efforts mature and the added benefits to customer experience, compliance and operational efficiency emerge, organizations are looking for ways to rapidly extend those benefits to additional business lines, channels and use cases.

    In this webinar, a team of digital business experts from OneSpan will uncover:
    - How to move beyond your initial e-signature use case and identify the right set of next use cases to tackle
    - How to replicate in-person interactions through digital platforms that integrate e-signature, videoconferencing, identity proofing, and rich collaboration capabilities
    - Tips to gain buy-in from internal stakeholders to expand your e-signature project
    - Best practices for scaling your infrastructure and developing a center of excellence

    Speakers
    - Aaron Davis, Director, Product Marketing, OneSpan
    - Phillip Wood, Senior Solutions Sales Specialist, OneSpan
  • E-Signatures and Remote Business: How to get the most out of eSignatures Oct 27 2021 4:00 pm UTC 59 mins
    Paul Dockree & Dilani Silva, OneSpan
    Embracing technology was essential in the last year with digital boundaries being pushed beyond intended plans. As remote work became the norm for organizations adopting an “anywhere” approach to conducting business, e-signatures emerged as a perfect fit in these digital shift plans.

    Whether or not your company is already using e-signatures, now is the time to build for the future and get an in-depth look at different e-signature use cases.

    In this webinar, a team of digital business experts from OneSpan will provide a comprehensive review of e-signature workflows, as well as customization and authentication options, including identity verification.

    Additional topics and demo will include:
    - Walkthrough and technical steps in the e-signature implementation process
    - Diving into various B2E, B2B and B2C workflows
    - Tried and tested recommendations for winning internal adoption
    - How to optimize remote e-signature workflows across different use cases, channels, and devices
    - How to get maximum ROI from your investment in automating agreements.

    Speakers
    - Paul Dockree, Senior Solution Engineer, OneSpan
    - Dilani Silva, Product Marketing Manager, OneSpan
  • E-Signatures and Remote Business: How to get the most out of eSignatures Oct 27 2021 9:00 am UTC 59 mins
    Paul Dockree & Dilani Silva, OneSpan
    Embracing technology was essential in the last year with digital boundaries being pushed beyond intended plans. As remote work became the norm for organizations adopting an “anywhere” approach to conducting business, e-signatures emerged as a perfect fit in these digital shift plans.

    Whether or not your company is already using e-signatures, now is the time to build for the future and get an in-depth look at different e-signature use cases.

    In this webinar, a team of digital business experts from OneSpan will provide a comprehensive review of e-signature workflows, as well as customization and authentication options, including identity verification.

    Additional topics and demo will include:
    - Walkthrough and technical steps in the e-signature implementation process
    - Diving into various B2E, B2B and B2C workflows
    - Tried and tested recommendations for winning internal adoption
    - How to optimize remote e-signature workflows across different use cases, channels, and devices
    - How to get maximum ROI from your investment in automating agreements.

    Speakers
    - Paul Dockree, Senior Solution Engineer, OneSpan
    - Dilani Silva, Product Marketing Manager, OneSpan
  • E-Signatures and Remote Business: How to get the most out of eSignatures Oct 27 2021 12:00 am UTC 59 mins
    Paul Dockree & Dilani Silva, OneSpan
    Embracing technology was essential in the last year with digital boundaries being pushed beyond intended plans. As remote work became the norm for organizations adopting an “anywhere” approach to conducting business, e-signatures emerged as a perfect fit in these digital shift plans.

    Whether or not your company is already using e-signatures, now is the time to build for the future and get an in-depth look at different e-signature use cases.

    In this webinar, a team of digital business experts from OneSpan will provide a comprehensive review of e-signature workflows, as well as customization and authentication options, including identity verification.

    Additional topics and demo will include:
    - Walkthrough and technical steps in the e-signature implementation process
    - Diving into various B2E, B2B and B2C workflows
    - Tried and tested recommendations for winning internal adoption
    - How to optimize remote e-signature workflows across different use cases, channels, and devices
    - How to get maximum ROI from your investment in automating agreements.

    Speakers
    - Paul Dockree, Senior Solution Engineer, OneSpan
    - Dilani Silva, Product Marketing Manager, OneSpan
  • Mobile Financial Super Apps – What’s Your Strategy and What Are You Waiting For? Oct 22 2021 9:00 am UTC 61 mins
    OneSpan, BDC, Omdia, Fintech Futures
    Mobile apps have become the touchpoint of choice for billions of banking customers worldwide. COVID-19 has only accelerated this trend.

    Disruptive innovators seek to activate under-served market niches as well as steal incumbents’ customers on the back of all-in-one, super mobile apps.

    Financial institutions (FIs) should not recoil – they need to lean in. Now is the time for FIs to realise the force multipliers of their well-known, trusted reputation combined with their fraud, privacy, security and regulations expertise in their pursuit of supporting customers in quickly, conveniently and securely managing their day-to-day financial lives through mobile financial services apps.

    Leading European banks, such as Belfius in Belgium, are meeting these challenges by offering mobile apps that go beyond traditional banking. With these “super apps”, banks can provide customers with access to their financial services as well as to third-party services such as cardless fuelling, on-street parking, bus tickets purchasing and more – without sacrificing user convenience.

    So how can you win the mobile banking app battle and secure your future banking business?

    In FinTech Futures’ free webinar, mobile banking specialists will explore:
    - Why and how mobile “super apps” are an opportunity rather than a threat
    - How to overcome hesitancy related to fraud, privacy, regulation and security
    - Leveraging your existing identity and authentication techniques to set your app apart

    Speakers
    - Samuel Bakken, Senior Product Marketing Manager, OneSpan
    - François Guerette, Mobile Product Apps, Business Development Bank of Canada (BDC)
    - Philip Benton, Senior Analyst, Financial Services, Omdia
    - Paul Hindle, Editor, FinTech Futures
  • Mind Games: How Social Engineering Threatens Digital Channels Oct 20 2021 9:00 am UTC 68 mins
    RCBC, ISACA, KPMG & OneSpan
    As the age-old adage goes, security is only as strong as your weakest links, and untrained staff and customers often are the weakest link. Threat actors recognize this fact and actively refine their social engineering techniques to exploit human psychology to compromise your bank’s security.

    Financial institutions need to keep up with the ever-evolving techniques of cybercriminals.

    This webinar aims to gain insights from Asia’s leading institutions on how they protect their customers and users from the threat of social engineering.

    - The latest social engineering attack methods
    - Current fraud trends around social engineering and how to combat them
    - Industry best practices and use cases

    Speakers
    - Gabby Tomas, Chief Risk Officer and Risk Management Group Head at Rizal Commercial Banking Corporation (RCBC)
    - Steven Sim Kok Leong, President, ISACA Singapore Chapter
    - Izzat Aziz, Director – Technology, Risk and Cybersecurity, KPMG
    - Ben Balthazar Senior Fraud Consultant, OneSpan
  • The Rise of Hybrid Banking: Combining Physical with Digital Oct 18 2021 9:00 am UTC 62 mins
    Finextra, OneSpan, Forrester Research & Allied Irish Banks (AIB)
    As consumers increasingly engage with their bank remotely, and circumstances such as the pandemic, as well as new digitally-focused strategies continue to play out, there are ongoing questions and serious challenges for banks in defining new models and transitioning to digital offerings.

    There will always be different customer preferences and needs for banks to meet. Added to this the variation in the complexity of banking activities, and suddenly banks need a considered and highly nuanced approach at the ready.

    Many customers will use self-serve digital channels most of the time and as much as they can; others turn first to channels where they can get human help. The latter is still essential for certain transactions, interactions, or even as part of some activities.

    Most banks are transforming to a hybrid model but the greatest challenge remains how to replicate the human interaction when it comes to, for example, the explanation and understanding of contractual documents and serious financial decisions and products, as well as the need to adequately verify remote consumers before they gain access to high-value agreements and advisory services.

    Banks and FIs that take advantage of the convenience of digital banking, while leveraging the benefits of in-person experiences that digital self-service channels cannot provide, will succeed. With the new hybrid banking model, the key is to find the right balance between human-mediated and digital experiences.

    This Finextra webinar, in association with OneSpan, discusses recent research and future strategies for banks, addressing the following key questions and more:
    - What does the hybrid model look like to address the new and evolving consumer behaviours in a remote-first world?
    - How do we weave human assistance into digital customer touchpoints for more complex and lengthy interactions to deliver a more collaborative and engaging experience?
  • Reimagined Banking Platform with Enhanced Digital Workflow Capabilities Recorded: Oct 15 2021 61 mins
    People's United Bank, Q2, Blend & OneSpan
    The last year drove huge increases in digital banking with consumer interactions spanning across multiple digital touchpoints. Be it for a lending, new account opening or other financial transaction, the demand for e-signatures has intensified and digital behaviors are here to stay. By equipping a digital banking platform with e-signature technology, FIs not only help create a seamless and white labelled experience for their customers, but they also create end-to-end digital workflows.

    In this webinar, a panel of digital banking experts share best practices for filling the technology gap in existing banking platforms by seamlessly embedding e-signature, ID verification and user and transaction authentication technology.

    Additional topics include:
    - Pre- and post-pandemic trends driving digital banking activities
    - Deployment options and integration with existing systems
    - Success stories and ROI

    Presenters
    - Ruchi Gupta, Head of Enterprise Digital E-Signature Bank Transformation, People's United Bank
    - Taylor Adkins, VP of Product, Q2
    - Erik Wrobel, Head of Product, Blend
    - Mary Ellen Power, VP Marketing, OneSpan
  • Rising Identity & Financial Fraud: How Can Banks & FIs Mitigate the Risks? Recorded: Oct 14 2021 57 mins
    OneSpan & MAXUT Consulting Ltd
    With the changing nature and increase in the number of fraud attacks on banks and FIs globally, there’s a need to rethink the industry’s response to identity thefts, social engineering, SIM SWAP and other evolving methods of fraud attacks.

    These techniques ultimately lead to actual financial loses to banks and their customers in the form of digital identity, account takeover and insider frauds.

    In this webinar we will review fraud trends in our region, with a focus on examples from Nigeria and other major African countries, and provide solutions to addressing the most prevalent fraud types.

    This will be a good opportunity to hear the latest trends in digital banking risks especially with the rise in use of mobile as the dominant channel to emerging banking and Fintech services.

    Watch this joint webinar of Maxut Consulting and OneSpan and learn:
    - How to secure our identity and maintain confidentiality on mobile banking channels
    - Threats and vulnerabilities of mobile financial channels, and current fraud trends
    - Practical security solutions to mitigate fraud and digital banking channels threats

    SPEAKERS
    - Romans Bonbinkovs, Manager Fraud Consulting, OneSpan
    - Nicolas Poiré, Regional Sales Manager - France/Africa, OneSpan
    - Mike Odusami, President/CEO, MAXUT Consulting Ltd
  • E-Signatures and Remote Business: Going Beyond Your Initial Use Case Recorded: Oct 14 2021 42 mins
    Aaron Davis & Phillip Wood, OneSpan
    The pandemic has resulted in a fundamental shift in the way organizations prioritize digital transformation tools, including the accelerated adoption of e-signatures. Now, as digitization efforts mature and the added benefits to customer experience, compliance and operational efficiency emerge, organizations are looking for ways to rapidly extend those benefits to additional business lines, channels and use cases.

    In this webinar, a team of digital business experts from OneSpan will uncover:
    - How to move beyond your initial e-signature use case and identify the right set of next use cases to tackle
    - How to replicate in-person interactions through digital platforms that integrate e-signature, videoconferencing, identity proofing, and rich collaboration capabilities
    - Tips to gain buy-in from internal stakeholders to expand your e-signature project
    - Best practices for scaling your infrastructure and developing a center of excellence

    Speakers
    - Aaron Davis, Director, Product Marketing, OneSpan
    - Phillip Wood, Senior Solutions Sales Specialist, OneSpan
  • Mobile Financial Super Apps – What’s Your Strategy and What Are You Waiting For? Recorded: Oct 8 2021 58 mins
    BDC, Forrester & OneSpan
    Mobile apps have become the touchpoint of choice for billions of banking customers worldwide and COVID-19 has only accelerated this trend. Financial institutions are increasingly offering more complex services via the mobile channel in their quest to attract and retain new banking customers faster.

    Disruptive innovators seek to activate under-served market niches as well as steal incumbents’ customers on the back of all-in-one, super mobile apps. Financial institutions should not recoil – they need to lean in. Now is the time for FIs to realize the force multipliers of their well-known, trusted reputation combined with their fraud, privacy, security and regulations expertise in their pursuit of supporting customers quickly, conveniently and securely - while managing their day-to-day financial lives through mobile financial services apps.

    Innovative FIs like the Business Development Bank of Canada (BDC) are meeting these challenges. By offering mobile apps that go beyond traditional banking, “Super Apps” can provide customers with access to financial services as well as to third-party services such as cardless fueling, on-street parking, bus tickets purchasing and more – without sacrificing user convenience.

    So how can you win the Mobile Banking App battle and secure your future banking business?

    In this webinar, a guest speaker from Forrester and mobile baking specialists from BDC and OneSpan explore:
    - Why and how mobile “Super Apps” are an opportunity rather than a threat
    - How to overcome hesitancy related to fraud, privacy, regulation and security
    - Leveraging identity and authentication techniques to set your app apart

    Presenters:
    - François Guerette, Mobile Product Apps, BDC
    - Peter Wannemacher, Principal Analyst, Forrester
    - Lucas Gibbons, Senior Product Manager
    - Samuel Bakken, Director, Product Marketing
  • The Future of Insurance: Combining In-Person and Digital Interactions Recorded: Oct 7 2021 64 mins
    Mary Ellen Power & Paul Dockree, OneSpan
    With the initial disruption of the pandemic now past, the insurance industry is looking to modernize how insurers and broker dealers interact with clients. Traditionally, carriers and agents relied on face-to-face meetings with customers to complete business applications, disclosures and policies, and insurance claims. But in our increasingly remote world, consumers have come to expect the ability to conduct business remotely, with any device they choose, and at their own convenience.

    The challenge is how to provide a superior customer experience within the confines of remote digital processes. Despite a surge in all-things “digital”, customers still value the human connection. That’s why a human-digital hybrid model is an important combination for replicating the in-person experience.

    In this webinar, OneSpan shares how insurers can bring the human connection to digital insurance processes.

    Key takeaways include:
    - Developing a hybrid model to address new and evolving consumer behaviors in a remote-first world
    - Replicating in-person interactions through digital platforms that integrate e-signature, videoconferencing, identity proofing, and rich collaboration capabilities
    - The role of advisors and agents in remote channels
    - How a hybrid model will build a stronger connection and loyalty with consumers over time

    Speakers
    - Mary Ellen Power, Vice President, Marketing, OneSpan
    - Paul Dockree, Senior Solution Engineer, OneSpan
  • E-Signatures and Remote Business: How to get the most out of eSignatures Recorded: Oct 5 2021 59 mins
    Paul Dockree & Dilani Silva, OneSpan
    Embracing technology was essential in the last year with digital boundaries being pushed beyond intended plans. As remote work became the norm for organizations adopting an “anywhere” approach to conducting business, e-signatures emerged as a perfect fit in these digital shift plans.

    Whether or not your company is already using e-signatures, now is the time to build for the future and get an in-depth look at different e-signature use cases.

    In this webinar, a team of digital business experts from OneSpan will provide a comprehensive review of e-signature workflows, as well as customization and authentication options, including identity verification.

    Additional topics and demo will include:
    - Walkthrough and technical steps in the e-signature implementation process
    - Diving into various B2E, B2B and B2C workflows
    - Tried and tested recommendations for winning internal adoption
    - How to optimize remote e-signature workflows across different use cases, channels, and devices
    - How to get maximum ROI from your investment in automating agreements.

    Speakers
    - Paul Dockree, Senior Solution Engineer, OneSpan
    - Dilani Silva, Product Marketing Manager, OneSpan
  • Reimaging the Customer Experience in Wealth Management Recorded: Oct 4 2021 60 mins
    Awaad Aamir, Celent, Aaron Davis & François Leblanc, OneSpan
    The pandemic has accelerated digitization across industries, with financial services seeing an outsized impact. With traditional in-person channels unavailable and the need to support a global remote workforce, financial institutions and wealth management firms have advanced their use of technologies like e-signature and enhanced ID verification to continue to serve customers whenever, wherever, and however they choose.

    At the same time, savvy wealth management organizations are responding to the pandemic by digitizing their value chains, building frictionless advisor/client journeys, driving automation and efficiencies in the back office, and scaling new business models to meet evolving client demands.

    In this webinar, presenters from Celent and OneSpan give a closer look at the digitization trends shaping the wealth management industry, and how technologies like e-signature increase efficiency and accelerate customer acquisition.

    Topics include:
    - The most important and recent technology trends shaping the wealth management industry and the impact that they will have on your business
    - Innovative solutions in customer onboarding and digital agreements for wealth management, including enhanced ID verification and mediated agreements
    - How wealth management firms can increase conversion rates and experience a high ROI from integrating e-signatures into their existing workflows

    Presenters:
    - Awaad Aamir, Wealth Management Analyst, Celent
    - Aaron Davis, Director Product Marketing
    - François Leblanc, Director Technical Sales
  • Panel discussion: Digital Transformation in Banking Recorded: Sep 30 2021 38 mins
    Maria Cristina Melan, Keytrade Bank & Benoit Grangé, OneSpan
    Our panel discusses:
    • Managing partnerships between banks and fintechs.
    oWhat’s the status in industry?
    oIs it beyond just the technology?
    oHow are fintechs becoming an integral part of the financial services ecosystem?
    • The status of Digital Transformation in Banking
    oWhere are we in the process?
    oWhat’s the role of automation?
    oWhat’s the status or role of adopting Agile? Any challenges?
    •Fintech & Regtech
    oHow are we moving beyond the Startup scene?
    oFrom apps to algorithms to patents to AI.
    • What is the next big thing regulatory-wise now that banks (should be) well into their PSD2 implementations.
    • Blockchain
    oSome concrete use cases. (Identity management, KYC).
    • Quantum
    oSome concrete use cases. (decrypt vs. encrypt).
    • AI / ML
    oConcrete use cases.
    oExplainable AI and Regulation
    oCompetence to ‘manage’ the AI
    • Where do you see regulation lagging behind market and tech driven developments?

    Expert panellists:
    - Maria Cristina Melan | Transformation Manager & PMO | Keytrade Bank
    - Benoit Grange | Chief Technology Evangelist | OneSpan
One Platform to Secure Your Digital Customer Journeys
At OneSpan, we specialize in digital identity and anti-fraud solutions that create exceptional and secure experiences.

From risk-based adaptive authentication to digital identity verification, our next generation solutions are delivered on a cloud-based platform. The OneSpan Trusted Identity Platform makes it easy to integrate new and existing tools and technologies, to better detect fraud and improve the user experience. https://www.onespan.com

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  • Title: In-person and Remote Banking – Why this Hybrid Model is the Future of the Branch
  • Live at: Sep 14 2021 9:00 am
  • Presented by: Rahim Kaba, OneSpan & Alyson Clarke, Forrester
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