Name: What is the Impact of Digital for Payments Companies?
Start: 2020-08-18T14:00:00Z
End: 2020-08-18T14:00:12.000Z
Location: BrightTALK
Rating: 0

For the past two decades, Endava has been redefining how humans interact with technology and the world around them, by combining Product & Technology Strategies, Intelligent Experiences, and World-Class Engineering to help our clients become more engaging, responsive, and efficient. Our channel will deliver interesting viewpoints across key topics, diving into how companies are reimagining the relationship between people and technology. We’ll speak with subject experts across the finance, insurance, telecommunications, mobility, media, technology, and retail industries to gather their advice and top tips for businesses in today’s market.

Prof. Ulrich Weinberg leitet seit 14 Jahren die School of Design Thinking am Hasso-Plattner-Institut, das vom gleichnamigen SAP Gründer ins Leben gerufen wurde. Durch seinen Hintergrund in der Computeranimation und -grafik lebt Ulrich Weinberg die digitale Transformation von Beginn seines Werdegangs an. Für ihn wird Digitale Transformation nur erfolgreich, wenn neben der Einführung neuer Technologien gleichermaßen ein Kulturwandel in Gang gesetzt wird. Teil dieses Kulturwandels ist es, ein neues Konzept des Lernens zu etablieren.
Als Experte auf diesem Gebiet erläutert Prof. Ulrich Weinberg in unserem Webcast, warum die digitale Transformation und die Sicherung der Innovationsfähigkeit im Unternehmen nur dann gelingen können, wenn neue Lernkonzepte geschaffen werden und wie diese in der Praxis aussehen müssen. Er geht dabei auf Fragen ein wie:

• Wie pusht die Pandemie das digitale Lernen in Organisationen?
• Wie treibt man mit multidisziplinärer Teamarbeit Innovationen voran?
• Warum brauchen wir Peers zum Lernen?
• Warum ist die Aggregation von Wissen überholt?
• Welche Lernumgebung müssen Unternehmen ihren Mitarbeitenden bieten?
• Welche Technologie braucht das moderne Lernen im Unternehmen?
• Was heißt “Lernen im Kontext” für Führungskräfte?

Vom Brockhaus-Denken zum Network Thinking

Braucht der neue Workflow den Kulturwandel oder braucht der Kulturwandel den neuen Workflow?

Digitale Produkte und Prozesse sind heute die Treiber der Unternehmensentwicklung. In manchen Branchen sind sie sogar zum Kern geworden. Eine nutzerzentrierte Herangehensweise bei der Produktentwicklung ist das Kriterium für Erfolg oder Misserfolg. Doch wie sieht es mit den Menschen aus, die diese digitalen Experiences schaffen? Wer in internen Change-Prozessen nicht genauso mitarbeiterzentriert vorgeht, verschenkt Erfolgschancen und Momentum.

Wir sprechen über Fragen wie:
• Sind neue Workflows der Treiber für einen Kulturwandel? Oder ist ein Kulturwandel die Voraussetzung für die Implementierung neuer Workflows?
• Was ist der Sense of Urgency und welche Rolle spielt er im Change-Prozess?
• Welche Unternehmenskultur ist nötig, um Veränderungen erfolgreich einzuführen und nachhaltig zu etablieren?
• Wie führt man neue, bereichs- und produktübergreifende Tools in einem Unternehmen ein, dessen Tagesgeschäft niemals pausiert?
• Wie kann man die Energie des Widerstands nutzbar machen und erfahrene Köpfe als Change Agents einbinden?

Change Prozesse durch Mitarbeiterzentrierung zum Erfolg machen

Consumers want great products, but the way they access them has changed. With this evolving e-commerce landscape changing due to the covid pandemic, the focus on a mix of offline and online experience is becoming more vital, it is now more important than ever for retailers to accelerate their offerings. What do established online retailers such as Amazon do well today, and what can store-based retailers do to catch up? 
 
Join Brian McBride (Former Amazon Managing Director and Chairman of ASOS) and Bradley Howard (Regional VP Industry Acceleration, Endava) as they discuss how to:
 
1. Deliver a unique online customer journey from relevant recommendations through to easy navigation, checkout, delivery, and hassle-free returns.
2. Use in-store technologies to help blend offline and online customer journeys and the role that technologies play in allowing retailers to better serve customers (pick and pack apps).
3. Find the technologies that will be key for retailer’s success and what have customers come to expect (augmented reality, AI to help scale customer support, alternative payment methods and loyalty schemes).  
4. Be data driven: Using AI and mobile at the front end (customer side/view) and data mining and algorithms at the back end to serve up a seamless customer journey.
5. Top tips for how stores can better leverage their physical space to address the spike in e-commerce. 
6. What is the top piece of advice for retailers?

ASOS and Amazon: what can we learn from them to deliver great experiences?

Die Digitale Transformation hat auch die Fußballwelt voll im Griff: Big-Data in allen Bereichen, neue digitale Angebote im Stadion und eine gänzlich andere Interaktion mit den Fans als noch vor ein paar Jahren. Im Fußball laufen die Uhren ganz anders! Oder tickt die Fußballwelt bei diesen Themen genauso wie jedes B2C-Unternehmen?

Als Treiber der Digitalisierung und Transformation in ihren Unternehmen FC Augsburg und Hamburger SV, gewähren Jakob Kunz und Lars Wegener uns heute Einblicke in die Digitale Transformation im Fußball. Verfolgen Sie die Diskussion der beiden zu Themen wie:
• Digitalisierung und Fankultur – ist Fan gleich Fan? Welche Ansätze braucht es, um den Fans “digital gerecht zu werden”?
• Transformation und Change-Prozesse – wo sind die Unterschiede zu B2C-Unternehmen aus anderen Branchen und wo die Parallelitäten?
• Bindung junger Zielgruppen durch die digitale Aufrüstung des Stadion-Erlebnisses oder digitale Angebote außerhalb des Stadions?
• Digitalisierung des Geschäftsmodells vs neue digitale Geschäftsmodelle - wo sind die Schwerpunkte und was sind die bisherigen Erfahrungen?

Digitale Transformation im Fußball: "Das nächste Spiel ist immer das schwerste"

Im vergangenen Jahr hat sich die Art und Weise, wie Menschen leben und arbeiten, massiv verändert. Es ist dringend erforderlich, dass Unternehmen ihre Prozesse, Kultur und Technologie neu definieren, um agiler zu werden und flexibel auf Marktveränderungen reagieren zu können. Dabei müssen Führungskräfte ein Bewusstsein dafür entwickeln, welche neuen Technologien und Arbeitsmethoden ins Spiel kommen und wie sie ihre Teams dazu ermutigen können, Risiken einzugehen, sich weiterzuentwickeln und eine innovatives Mindset zu etablieren. 

In unserem Talk spricht Thomas Zuchtriegel von der Audi Business Innovation GmbH unter anderem über folgende Themen: 
• Wie Audi die richtige Unternehmenskultur etabliert hat, um Innovationen voranzutreiben  
• Wie eine agile Denkweise dabei hilft, sich auf Marktveränderungen einzustellen  
• In welche modernen Technologien und Plattformen Unternehmen jetzt investieren sollten  
• Wie Holokratie die Entwicklung von High Performance Teams unterstützt

Innovation organisieren und High Performance Teams etablieren

None of us could have predicted the massive shifts in demand over the past year, pushing shippers and logistics firms to respond quickly to regional lockdown measures, changes in consumption of goods, and shocks to ecommerce inventory. 
There has never been a more pressing need for digitalization to build resilience, agility and visibility. But how can logistics firms do this, connecting the dots between today’s legacy systems and tomorrow’s innovation? 
Join Matt Cloke, Global SVP of Delivery Acceleration at Endava, and Will Wigmore, Head of Enterprise Architecture at Maersk, as they discuss…
•How Maersk took steps to shift towards becoming a technology-driven company
•How shipping & logistics firms can address digital breakages between end-to-end platforms to ensure they are connected and resilient
•The role that automation plays particularly around digitization and reducing manual work, from both a growth perspective and a productivity perspective  
•Going into 2021, what are the key things logistics leaders need to be thinking about

Small Fixes, Big Impact: Maersk Talks Digitalisation and Automation

Now more than ever technology is taking over Payments. Over the last months we saw a huge acceleration in the shift from physical to digital channels and from cash to card and other electronic or digital payment methods. But behind the scenes Payments experts are looking in the future. And that is through innovation. 

This webinar brings three Payments experts together to discuss Innovation as part of digital necessity and answer key questions, such as - how do companies approach experimentation, work with regulators and scale innovation from experiment to production? How easy is it to make changes and take risks with payment technology and products? How do we do this when dealing with people and their money? 

Speakers: 
Ilya Dubinsky – Deputy CTO, Credorax Group 
Petru Metzger – Principal Industry Consultant, Endava 
Nick Telford-Reed (moderator) – Executive Advisor, Endava

Discover the future of digital payments - From Innovation to Scale

This webcast is the second of a two-part series on moving beyond digital transformation with digital necessity.

Join Helena Nimmo, CIO at Endava, Justin Marcucci, CDO at Endava, and Nadine Thomson, Global CTO at MediaCom, as they discuss:

1. How they’re tackling digital necessity for their own organizations
2. How smaller projects enable organizations to innovate, pivot, and scale
3. Which tools and platforms are necessary to accelerate digital

C-Suite Challenge Part 2: Accelerating the Next Phase of Digital

This webcast is the first of a two-part series on moving beyond digital transformation with digital necessity. 

Join Helena Nimmo, CIO at Endava, Justin Marcucci, CDO at Endava, and Nadine Thomson, Global CTO at MediaCom, as they discuss:

1. Finding and fixing digital breakages so the back-end systems align with the front-end customer experience
2. Real life examples of companies pivoting in-person experiences to digital and how to maintain those deep connections with your customers when you’re not in person
3. What must be considered when rethinking your IT (roadmap and leadership)

C-Suite Challenge Part 1: Leading the Next Phase of Digital

Former CEO of Hyundai UK and current Executive Advisor at Endava, Tony Whitehorn, is joined by Tim Tozer, CEO, Allianz Partners UK and Ireland, and Ian Plummer, Commercial Director, Autotrader, to discuss the challenges and opportunities (both old and new) that they’re seeing as industries accelerate their digital growth. In this session we will explore:

   * Quick steps businesses can take to digitise their customer experience and how to ensure that the front-end customer experience is working with the back-end
    * The culture change that comes with bringing forward digital strategies and how leaders inspire through a clear vision
   * The unexpected cross-over amongst all industries and key learnings that should be picked up
   * Predictions on the next changes for digital and technology (both small and big) and where businesses should focus as they ramp up for 2021

Speakers: 
Tony Whitehorn, former CEO of Hyundai UK & current Executive Advisor at Endava
Tim Tozer, CEO, Allianz Partners UK and Ireland
Ian Plummer, Commercial Director, Autotrader

Lessons from industry leaders: this is how you accelerate digital

Helena Nimmo speaks with Martjin Groenewegen discuss the shifting role of IT from being 'the help' to defining new business possibilities. By using different technology systems, businesses can ensure their data is accurate and check for significant data points that help determine the quality of an investment.

What is the Impact of Digital for the Real Estate Industry?

In this session, Helena Nimmo and Bill Cunningham discuss: 
- Current digital breakages causing problems for consumers and businesses 
- How changing legacy systems could help banks remain competitive

What is the Impact of Digital for the Banking Industry?

Helena Nimmo speaks with Antony Francis about the impacts of digital in the logistics space. They discuss how RFID, sensors and blockchain can help companies overcome challenges such as an overstretched supply chain or inaccurate shipment details.

What is the Impact of Digital in the Logistics Industry?

As the digital experience becomes a more prominent important factor in the retail industry, it is vital to ensure that business leaders in these sectors have set up a successful digital system. 

Helena Nimmo speaks to Jon Wolfe, an IT Director working in the retail and logistics sectors. They discuss: 
-The challenges in digital that the logistics and grocery industries are facing. 
- The importance of connecting back-end systems to the front-end customer experience
- What makes a good retailer
-The future of online grocery shopping.

What is the Impact of Digital for the Retail and CPG Industries?

Helena Nimmo speaks with Nick Telford-Reed about the challenges and opportunities for the payments industry in digital. Nick speaks about the challenges for refunds that are currently going on, the role identification plays in this, the solutions out there and when people can expect these things to be readily available. He also discusses the key trends happening for merchants and payments providers and what it will take for these companies to succeed.

What is the Impact of Digital for Payments Companies?

Digital Transformation

digital necessity

Payments

Business Transformation

Change Management

Customer Experience

Payment Security

Best Practice

Business Strategy

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What is the Impact of Digital for Payments Companies?

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