Former CEO of Hyundai UK and current Executive Advisor at Endava, Tony Whitehorn, is joined by Tim Tozer, CEO, Allianz Partners UK and Ireland, and Ian Plummer, Commercial Director, Autotrader, to discuss the challenges and opportunities (both old and new) that they’re seeing as industries accelerate their digital growth. In this session we will explore:
* Quick steps businesses can take to digitise their customer experience and how to ensure that the front-end customer experience is working with the back-end
* The culture change that comes with bringing forward digital strategies and how leaders inspire through a clear vision
* The unexpected cross-over amongst all industries and key learnings that should be picked up
* Predictions on the next changes for digital and technology (both small and big) and where businesses should focus as they ramp up for 2021
Speakers:
Tony Whitehorn, former CEO of Hyundai UK & current Executive Advisor at Endava
Tim Tozer, CEO, Allianz Partners UK and Ireland
Ian Plummer, Commercial Director, Autotrader