Ep1 - Can social media help you prepare for consumer duty?

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Presented by

Hazel Johnston, Wayne Holcombe and special guest Adrian Benjamin – Wealth Protection Adviser at Precise Protect

About this talk

Welcome to the first episode of Just Covered. These short conversations are designed by advisers, for advisers to explore current topics of interest for those working in the financial services industry. So, grab yourself a cuppa and listen in… For our first episode, Hazel and Wayne are joined by Adrian Benjamin, a Wealth Protection Adviser at Precise Protect. At the forefront of our minds in the insurance industry is the arrival of the new consumer duty rules. Can social media help lead to better client outcomes? In this episode, we talk to Adrian about the positive opportunity the new consumer duty presents to re-model ways of working. We also spend time focussing on how Adrian has utilised social media to improve his network connections and make waves with consumer understanding. Topics covered: - Our stance on what the consumer duty will mean for advisers  - The ever-changing marketing opportunities that social media presents - How social media usage can help advisers improve client understanding and awareness - 3 top tips for achieving good customer outcomes Please find some of the support materials mentioned in this episode in the attachments section. If you are experienced in financial planning, mortgage or protection advice and would like to feature on future episodes please reach out to hazel.johnston@landg.com. Please also get in touch with any topics you would like us to cover on this podcast. This is not a consumer advertisement. It is intended for professional use only and should not be relied upon by private individuals or any other persons.

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