Compliance Directors Session: Our duty to put consumers and compliance first

Putting customers at the centre of what we all do is something that we all aim for and, as we move through 2023, it’s key that we’re able to demonstrate our pathway to the requirements coming in as part of the FCAs Consumer Duty. As always, our Compliance Director session is an opportunity for us to share our thoughts in this area and how this is a great time for us all to serve customers better and also highlight the tools that advisers have available to them in terms of support This session takes the opportunity to cover the following agenda points: •    Introduction to the session and setting the scene •    Consumer Duty – an update and the outlook for 2023•    Distribution Quality – how we can help businesses thrive in 2023 •    Q&A These sessions are designed to assist you in verifying your own procedures, to provide an opportunity to ask questions and clarify understanding based on our collective interpretation of FCA requirements.  Once again we hope you'll enjoy this session around what are currently hot topics within our industry.