Name: Rethinking the Supply Chain to Drive Customer Value
Start: 2020-09-03T16:30:00Z
End: 2020-09-03T16:30:42.000Z
Location: BrightTALK
Rating: 4

ClearMetal builds intelligent SCM tools to help companies move ocean freight efficiently and with superior customer experience. A regularly updated collection of full webinars, fireside chats and informal discussions with leaders in the supply chain space, you don't want to skip over our channel.

More than ever before, shippers need to differentiate the Customer Experience they provide in the supply chain. Global visibility for exception management is now table stakes. What shippers need to focus on in 2021 is dynamic transport planning for improved freight procurement and gains in OTD, which will help shippers differentiate through a digital Customer Experience that has only been growing. 

Presenters: 
Jörg Junghans | Vice President Europe for Digital Supply Chain, CapGemini Nearly 20 years of experience in business and management consulting, mainly in transportation, logistics, and in supply chain intensive industries, with an operations and supply chain fulfillment focus.
 
Thomas Kofler | Vice President Sales EMEA, ClearMetal Founding member of CMPC Switzerland and has over 20 years of experience within the international transport and logistics industry. In 2000, Thomas founded his own company and provided supply chain and transport management consulting services to national and international companies. He managed various international SCM and transport strategy implementation projects.

Frictionless Supply Chain - Customer Benefits to Adapt Digital Solutions

We are past the half-year mark of the global pandemic and supply chain organizations are taking a hard look at lessons learned, and questioning if they are prepared for the next disruptive shift. The new normal is now just normal. The pioneering protocols and processes used to course-correct at the beginning of the pandemic are here to stay, but there are still hidden vulnerabilities in the supply chain.

Join the first in our series of “Coffee & Containers” interactive talks with Digital Supply Chain Innovator, Tom Linton, and ClearMetal’s CRO, Craig Lewis. Here are the discussion topics:

* The Recap ---> Early pandemic challenges, steps to turbocharge digital transformation, and a current update on the long-term mitigation plan

* The Goal----> Customer Experience (CX) is at the forefront. A deep-dive on what to hone in on to accelerate and achieve customer satisfaction

* The Future Supply Chain---> In a post-COVID world, what is the latest technology that will dismantle complexity and fragmentation, and help supply chain organizations weather through the next (and hopefully final) phase of the pandemic

Presenters:
Tom Linton, Board Member, Senior Advisor, Author, Digital Supply Chain Innovator
Most recently the chief procurement and supply chain officer for Flex (NASDAQ: FLEX). Flex has more than 220,000 professionals across 30 countries providing innovative design, engineering, manufacturing, real-time supply chain insight and logistics services.

Craig Lewis, ClearMetal's CRO

Accelerating the Transformation of the Supply Chain in a Post-COVID World

Georgia-Pacific (maker of Angel Soft® and Quilted Northern®) puts the customer first in their supply chain. Watch our webinar to see how they've turned their supply chain into a competitive advantage.

Turn Supply Chain into a Competitive Advantage

Trey Closson, Director of Marine Logistics at Georgia-Pacific talks about how ClearMetal transformed their Supply Chain.

How Georgia-Pacific Transformed their Supply Chain with ClearMetal | Part 4

Alejandra Dorronsoro, Integrated Business Planning Lead at Georgia-Pacific talks about how ClearMetal transformed their Supply Chain.

How Georgia-Pacific Transformed their Supply Chain with ClearMetal | Part 3

Rob Morrison, International Logistics Analyst at Georgia-Pacific talks about how ClearMetal transformed their Supply Chain.

How Georgia-Pacific Transformed their Supply Chain with ClearMetal | Part 2

Darren Barker is the VP of Supply Chain and Customer Experience at Georgia-Pacific. Watch this 2min video to see how ClearMetal completely changed the game for the company's supply chain management efforts.

How Georgia-Pacific Transformed their Supply Chain with ClearMetal | Part 1

ClearMetal is a leader in the Continuous Delivery Experience (CDX), enabling supply chain organizations to optimize logistics and provide their customers with easy access to trusted, live information about their shipments.

Watch this video if you work in the supply chain space and think there's more your company could be doing to drive customer value.

What is the Continuous Delivery Experience (CDX)?

ClearMetal Success Story - Georgia-Pacific

How Georgia-Pacific Turned their Supply Chain into a Competitive Advantage

ClearMetal - Product Overview

Join ClearMetal's 30-minute fireside chat with Walter Charles(Chief Procurement Officer of Allergan), an industry veteran who knows what it takes for global supply chains to succeed.

Supply Chain Best Practices Without Compromising CX

What are supply chain leaders talking about this summer? Join the convo with Georgia-Pacific’s (maker of Angel Soft, Quilted Northern, Dixie and Brawney products)Director of Marine Logistics, Trey Closson as we discuss hot topics like change management, the myth of end to end visibility and the importance of focusing on delivering an unparalleled customer experience, even during a pandemic.

Hottest Topics in Supply Chain

A ClearMetal client can now see precisely when their customers take ownership of the goods, which has allowed them to bill earlier, freeing up 2 days of cash flow.

Transform the Chemical Supply Chain

ClearMetal's continuous delivery experience (CDX) platform is based on a feedback loop that constantly learns, adjusts, and gets smarter to provide the most accurate data and the best customer experience in the industry.

The Continuous Delivery Experience (CDX)

Global shippers need to readjust to their “new normal” to ensure all people get everything they need during this crisis and beyond - while ensuring that their customers, including manufacturers, retailers, and others have full transparency of where their goods and materials are, at all times, so that they can dynamically adjust their own planning and execution strategies.

4 Steps to Transform Your Supply Chain During COVID-19

Join ClearMetal’s Head of CX for a fireside chat about what companies need to make their supply chain drive value for their customers. If you or your customer's supply chain pain points include strained systems, data lag, and unclear or nonexistent single-source insights, you will want to watch.

This webinar is for supply chain professionals looking to differentiate their logistics capabilities from that of their competitors.

Rethinking the Supply Chain to Drive Customer Value

Supply Chain

Customer Experience

Logistics

Tracking

Data Analysis

Data Best Practices

Deliverability

Industrial Manufacturing

Machine Learning

Get powerful insights on how to best serve today's customers. If you want to create a successful customer experience today, you will have to appeal to the need for “alone together” time. Millennials, Gen X, Boomers or Silent Generation all look for shared but individual experiences.

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Research and Development

Get powerful distribution and logistics insights. Connect with experts and colleagues to get the most up-to-date knowledge on design, planning, execution, control, and monitoring of supply chain activities to build your competitive infrastructure, leverage worldwide logistics and create value.

Distribution and Logistics

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Operations

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Rethinking the Supply Chain to Drive Customer Value

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