Frictionless Supply Chain - Customer Benefits to Adapt Digital Solutions

Presented by

Jörg Junghans, CapGemini | Thomas Kofler, ClearMetal

About this talk

More than ever before, shippers need to differentiate the Customer Experience they provide in the supply chain. Global visibility for exception management is now table stakes. What shippers need to focus on in 2021 is dynamic transport planning for improved freight procurement and gains in OTD, which will help shippers differentiate through a digital Customer Experience that has only been growing. Presenters: Jörg Junghans | Vice President Europe for Digital Supply Chain, CapGemini Nearly 20 years of experience in business and management consulting, mainly in transportation, logistics, and in supply chain intensive industries, with an operations and supply chain fulfillment focus. Thomas Kofler | Vice President Sales EMEA, ClearMetal Founding member of CMPC Switzerland and has over 20 years of experience within the international transport and logistics industry. In 2000, Thomas founded his own company and provided supply chain and transport management consulting services to national and international companies. He managed various international SCM and transport strategy implementation projects.
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