How AFC used AI chat for Demand Generation and Sales Enablement

The American Family Care franchise offers an alternative, non-emergency room option to primary care, urgent care, minor emergency treatment, and occupational medicine. As COVID-19 quickly swept the nation, American Family Care needed a solution to quickly and efficiently answer hundreds of questions coming into their website, ranging from scheduling patient visits, viewing test results, speaking about concerns or learning what mask types would work. American Family Care used Botco.ai’s intelligent chat to extend the efficiency of their team and instantly answer questions. Not only does the conversational solution allow users to input specific questions and get real responses, but American Family Care’s intelligent chat solution can also respond to potential franchisees and redirect traffic to their sales website. By integrating artificial intelligence into their chat channels, American Family Care was able to respond faster to potential franchisees and patients, leading to higher conversion rates and satisfied customers. Join Botco.ai CEO, Rebecca Clyde, and Brian Robinson, Manager of Franchise Development at American Family Care as they discuss the efficiency and importance of personalized conversations for an improved patient experience. This webinar will cover topics such as: Leveraging intelligent chat for lead qualification and appointment-setting How implementing an AI can shorten a sales cycle and increase revenue Why Botco.ai can launch faster than other chat solutions and what that meant for AFC and their business The human impact of adopting an AI chat solution at AFC How AI changed their organization and improved the employee experience Why AFC chose to utilize both a live chat and an AI solution