Tracy Wise, CHAMPS GPO, Carol Santalucia, Cleveland Clinic, Delanea Davis, Cloud 9 Online, Michael Eidsuane, Carely
In the wake of COVID-19, healthcare providers and facilities have had to rapidly shift to delivering virtual patient care and communications. With traditional office visits minimized to protect employees and visitors, leaders within the healthcare field were required to innovate on the fly and come up with creative ways to improve patient outcomes aside from traditional office visits.
In this episode, Tracy Wise, Vice President of CHAMPS GPO, sits down for an engaging talk with Carol Santalucia, director of business development in the Office of Patient Experience at Cleveland Clinic, Delanea Davis, co-founder and CEO of Cloud 9 Online, and Michael Eidsuane, co-founder and CEO of Carely. Topics discussed include the rapid changes to patient care that came in the wake of the COVID-19 pandemic and what's happening now to rethink healthcare delivery for the future.