Transforming Digital Growth with Smarter Service Operations

Presented by

Riad Dustagheer, IT Transformation Specialist; Mirza Baig, Sr Dir, IT Service; Venkat Lakshminarayanan, Sr Dir, IT Operations

About this talk

People, process, and technology optimization are the cornerstone of an enterprise’s digital strategy. Discover how winning businesses are driving growth with an integrated approach IT Service Operations. This two-part session will include: - Industry insights on the state of technology organizations and real-life examples of improved productivity and increased innovation with integrated service operations - Best practices for modernizing your Service Operations and progressing your maturity - Real-world examples from ServiceNow and how we shifted service delivery to the left with the Now Platform.

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ServiceNow makes work, work better for people. Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. When people work better, business works better. ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The Now Platform®: The intelligent and intuitive cloud platform for work™