Work smarter, not harder. Create effortless customer experiences

Presented by

Sheri Kahn, VP, Customer Workflow & Industry Solutions, ServiceNow

About this talk

Many companies are doing their best to meet customers’ ever-increasing demands. The fact is, reducing customer effort and resolving critical issues starts with ensuring that systems and data share information. This makes it easier to connect middle and back-office teams to front office agents—and to each other. Join us for our virtual seminar, Work smarter, not harder. Empower teams to create effortless customer experiences and increase loyalty. ServiceNow and customers will discuss how to take advantage of a single system of action to solve customer issues quickly, proactively, and transparently. You gain a single platform, architecture, and data model that unifies your front, middle, and back-office, leading to: - Better customer experiences - More productive employees - Improved profitability - Long-term customer and employee loyalty

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ServiceNow makes work, work better for people. Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. When people work better, business works better. ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The Now Platform®: The intelligent and intuitive cloud platform for work™