Improve customer experience with the latest technology

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Presented by

Dave Wright, Rose Chambers

About this talk

You’re feeling immense pressure from the business to improve customer experiences with the latest technology. Join two industry experts, Segra's Chief Information Officer, Rose Chambers, and ServiceNow’s Chief Innovation Officer, Dave Wright at an insightful webinar, Ignite Your Customer Experience Transformation. In this session, Rose and Dave will share their perspectives and strategies on how to gain an advantage through customer-focused innovative technologies and processes. During this conversation, they will highlight how to: - Leverage digital workflows to deliver seamless customer interactions - Implement emerging technologies like AI and machine learning - Foster a customer-centric culture After this discussion, Rose and Dave will reflect on ideas for harnessing AI to drive human-centric engagements. Hear how your peers are standing out in today’s competitive landscape. Speakers: Rose Chambers, Chief Information Officer, Segra Dave Wright, Chief Innovation Officer, ServiceNow
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Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. When people work better, business works better. ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The Now Platform®: The intelligent and intuitive cloud platform for work™