Join us as we explore Accenture’s transformation of its IT organisation from traditional ticketing systems to AI-powered technology excellence.
Our experts will share valuable insights and best practices for harnessing AI to optimise your own IT services and operations.
You will learn:
- How Accenture achieved a 38% reduction in Mean Time to Resolution/Closure and a 28% reduction in time spent on incidents
- Accenture’s strategies for integrating AI into IT services and operations
- How to cost-effectively migrate to ServiceNow and measure the value from your investment
Don’t miss this opportunity to learn from industry leaders and enhance your IT operations.
Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. When people work better, business works better. ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The Now Platform®: The intelligent and intuitive cloud platform for work™…