How to Support a Remote Workforce with Workspace ONE Assist

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Presented by

Eri Ang - VMware Senior Specialist Engineer - End User Computing

About this talk

Although your devices are managed remotely with Workspace ONE UEM, your users are now working from “wherever” and will inevitably encounter a situation that requires IT assistance. If they can’t visit the Support Desk and your Support Team can’t visit them in person, helping them quickly and efficiently remotely is like walking in the dark. In this session you will learn the benefits of enhancing your Workspace ONE investment with Workspace ONE Assist to enable your Workspace ONE Support team to quickly and easily view and interact with your end user’s devices completely over the air, no matter where they are working from. Please register and join us for this webinar to learn more on: - How to provide remote support to your users regardless of the platform (Windows 10, macOS, iPhone, Android) - Privacy is key when you take over the remote control and how we can ensure Privacy is protected
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