ITIL 2012 - The Aftermath of Implementation
Over 60% of IT Service Management projects fail to meet their objectives and are deemed failures by their sponsor. Join IT Service Management expert Mark Thomas as he presents the courageous undertakings of key ITIL implementation strategies that will assure you a winning IT Service Management program.
Recorded
Nov 30 2009
30 mins
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Presented by
Mark Thomas
Mark Thomas
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ITIL 2012 - The Aftermath of Implementation Recorded: Nov 30 2009 30 mins
Mark ThomasOver 60% of IT Service Management projects fail to meet their objectives and are deemed failures by their sponsor. Join IT Service Management expert Mark Thomas as he presents the courageous undertakings of key ITIL implementation strategies that will assure you a winning IT Service Management program.
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- Title: ITIL 2012 - The Aftermath of Implementation
- Live at: Nov 30 2009 7:00 pm
- Presented by: Mark Thomas
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