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ITIL 2012 - The Aftermath of Implementation

Over 60% of IT Service Management projects fail to meet their objectives and are deemed failures by their sponsor. Join IT Service Management expert Mark Thomas as he presents the courageous undertakings of key ITIL implementation strategies that will assure you a winning IT Service Management program.
Recorded Nov 30 2009 30 mins
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Mark Thomas
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  • ITIL 2012 - The Aftermath of Implementation Recorded: Nov 30 2009 30 mins
    Mark Thomas
    Over 60% of IT Service Management projects fail to meet their objectives and are deemed failures by their sponsor. Join IT Service Management expert Mark Thomas as he presents the courageous undertakings of key ITIL implementation strategies that will assure you a winning IT Service Management program.
    Watch now
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  • Title: ITIL 2012 - The Aftermath of Implementation
  • Live at: Nov 30 2009 7:00 pm
  • Presented by: Mark Thomas
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