Fair, reasonable and informed - Making sound decisions

Presented by

Roger Flaxman - Chairman, Flaxmans & Michael Wilson - Senior Consultant Flaxmans

About this talk

Insurers’ use of claims info on CUE at the claims stage only, and the unfair treatment of misrepresentation cases where there is no connection with the loss, all remain unresolved. There would be no need for a change in the law if insurers made their own decisions based on sound insurance principles. But, when the decisions are left to the lawyers, the insurance profession is impoverished and inequity is the result. So instead of having a word is my bond approach to reaching fair decisions, we now have no alternative but to press for a change in the law. Learning Objectives. •The decision-making process within the insurance profession •The role and importance of professional qualifications in enabling good insurance decisions to be made •The making of sound insurance decisions that can be at odds with a strict, legal interpretation of the law •The role of panel solicitors in indemnity decisions

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