Extraordinary challenges drive extraordinary innovation

Presented by

Kamille Peterson, VP/Director TCF Bank, TCF Bank and Bipin Paracha, CEO, INRY

About this talk

Banks face extraordinary challenges, from running safe operations during COVID to improving internal efficiencies in an age of declining interest revenues. TCF is a leading retail and commercial banking chain headquartered in Detroit, Michigan, with almost 500 branch offices. In this session, Kamille Peterson (TCF's senior VP and director of IT product delivery and workflow) will share insights on how she helps improve the organization's capacity to innovate using technologies from ServiceNow and advisory services from INRY. In diverse areas like vendor risk management, emergency response management, regulatory compliance, and more, Kamille's team has shown the value that ServiceNow can bring by making banks nimbler and more efficient.

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