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The Top 3 Areas Where Today’s CISO Needs to Focus

The Covid-19 pandemic has had a profound effect on almost every aspect of our life: how we work, how we travel, how we shop and how we interact with our friends and families. Even more jarring is that this change happened in a matter of weeks or months, and we still face a great deal of uncertainty.

During this time the CISO is witnessing their career evolving before their very eyes, with two words dominating their new career paths: resiliency and agility. Although there has already been a seismic shift in the way many businesses operate the tectonic plates have not finished moving. Quite how or even when the ground will settle for the long-term is not entirely clear. What is clear, however, is that the CISO needs to both keep the business safe and be prepared and flexible enough to support the new reality.

Today’s CISO needs to be empowered to deal with their historical technical and process debt, the reality of the situation today, and the business of the future. Register for this webinar and join us to discuss the top 3 areas today’s CISO needs to be focusing on.
Recorded Nov 10 2020 63 mins
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Presented by
James Blake, Advisory CISO at ServiceNow
Presentation preview: The Top 3 Areas Where Today’s CISO Needs to Focus

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  • Smarter Phishing Playbooks Using Threat Intelligence Dec 10 2020 7:00 pm UTC 30 mins
    Glenn Wong, Recorded Future and Mike Plavin, ServiceNow
    Recorded Future’s Integration with ServiceNow’s Security Operations Module gives clients easy access to elite Threat Intelligence directly within ServiceNow’s platform, thus helping analysts save precious time by empowering them to resolve incidents quickly, with confidence.

    In this session we will review basic features of the integration and Recorded Future’s threat intelligence, and then quickly transition to an advanced use case: using the integration and phishing-specific risk rules, in conjunction with the ServiceNow Flow Designer, to create a powerful phishing playbook that can automatically triage suspected phishing attacks.
  • Automating Incident Response Helps Bridge the Gap Between IT and Security Dec 10 2020 6:00 pm UTC 30 mins
    Karl Klaessig, Director of Product Marketing, Security Operations at ServiceNow
    Today’s top cybercriminals are intelligent, well-funded, and tenacious—demanding faster responses with comprehensive visibility across your environment. Security operations teams forced to deal with complex, inefficient processes only impedes response times.

    For more effective security, organizations must shift away from this reactive paradigm—automating and accelerating workflows between their security and IT teams.

    Join our webinar for insights on how your organization can dramatically reduce incident response time and better scale your security teams—delivering accurate incident reporting and tracking.
  • Vulnerability Response: The Cyber Risk Landscape Dec 10 2020 5:00 pm UTC 30 mins
    Natasha Gupta and Julian Azaret, Security Operations at ServiceNow
    With organizations embracing a remote workforce, the attack surface has greatly expanded and introduced new levels of cyber risk—exposing flaws in existing vulnerability management strategies.

    For remote employee devices, these flaws often include inconsistent patching refreshes, the inability to pinpoint exploitability, and unclear collaboration between IT and Security. Register now and learn how ServiceNow® Vulnerability Response can help you:

    - Providing centralized reporting and visibility of exploitability data, remediation progress, and playbook effectiveness
    - Establishing workflows for a variety of use cases, including application and IT-based vulnerabilities, and software misconfiguration
    - Enabling proactive and contextual prioritization of vulnerabilities
    - Accelerating your response by 25%, dramatically reduce case backlog
  • Effectively Respond to the Cyber Storm of the Century with SOAR Dec 9 2020 6:45 pm UTC 30 mins
    Karl Klaessig and Mike Plavin, ServiceNow
    The almost overnight migration to a virtual employee workforce has tasked Security and IT teams to deliver and secure digital transformation at lightening speed! Not an easy task for teams already stretched thin and juggling multiple tools and limited resources. With the volume of threats in mind and the scaling that essentially needs to happen overnight for these teams, security orchestration and automation (SOAR) solutions are critical for their success.

    Learn how automating workflows and shared data and actions between security and IT teams can help ensure that threats to your business are resolved before they can impact the business and your employees.

    Karl Klaessig, Director of Product Marketing, Security Operations at ServiceNow
    Mike Plavin, Technical Product Marketing Manager, Security Operations at ServiceNow
  • Drive Operational Resilience with IT and Security Teams Collaboration Dec 9 2020 6:30 pm UTC 30 mins
    Karl Klaessig, Director of Product Marketing, Security Operations at ServiceNow
    When security and IT are working in harmony, they’re able to drive continuous improvement and use accurate and repeatable processes to customize playbooks and policies for smarter, automated responses that unlock new efficiencies.

    Join this webinar to better understand, how you can be secure in the knowledge that by pairing human action with AI and automation, you’ve got all angles covered, no matter what the threats are, or where your teams happen to be.
  • Best Practices in Adopting NIST and CIS Control Frameworks Dec 9 2020 6:00 pm UTC 30 mins
    James Blake, Advisory CISO at ServiceNow
    Proven frameworks offer reliable structure for maturing security programs.

    Join this discussion to learn how you can most efficiently adopt the NIST CSF and RMF frameworks or the CIS Top 20 Controls. We'll present coverage, fine-grained alignment, and quick time-to-value examples based on the ServiceNow Security and Risk portfolio with other ServiceNow and ecosystem products.
  • Now On Now: Lessons Learned from Evolving Our Own SOC Dec 9 2020 5:00 pm UTC 30 mins
    Tim Boswell, Senior Solutions Architect Security and Risk at ServiceNow
    Protecting enterprises today is defined by your ability to stay ahead of threats, which requires integrating vast numbers of security tools, correlating key enrichment data, and developing the right workflow and playbooks. You’re also on the hook for delivering the analytics executive leadership requires for assessing your organization’s security posture. Otherwise, you’re sitting exposed to the next big attack. At ServiceNow®, we’ve faced and overcame these challenges.

    Join this session to see how we used our own history and expertise in empowering enterprise cyber-defense, maturing teams, and scaling the Security Operations Center (SOC). You’ll get insights and lessons learned on how our ServiceNow SOC analysts used ServiceNow Security Incident Response (SIR) to:

    - Protect our organization—one of the fastest growing SaaS companies out there
    - Provide the performance metrics you need for assessing your SOC’s capacity and maturity
    - Gain insights into threat impacts and risks to effectively evolve your security team and response workflow
  • Risk-Based Vulnerability Management in Action Dec 8 2020 6:30 pm UTC 30 mins
    Pallavi Gadepalli and Alex Cox, ServiceNow
    Risk insights can help utilize your teams limited capacity and scale to not only more quickly prioritize new vulnerabilities, but also to determine who should respond, how best to respond, and in what order. With little time and few resources to waste, the question is "how do I get it right the first time?" ServiceNow's Risk-based Vulnerability Management solution, ServiceNow Vulnerabillity Response, has proven its value in hundreds of deployments.

    Join our vulnerability experts to review best practices and to learn about our Top 10 Value Drivers for real customer situations.
  • Unify Detection and Response with MITRE ATT&CK Dec 8 2020 6:00 pm UTC 30 mins
    Deepak Kolingivadi, Director of Product Management - Security at ServiceNow
    The MITRE ATT&CK framework is a knowledge base of cyberattack tactics and techniques used as a foundation for the development of specific threat models and methodologies. Proactively hunt for threats and stay ahead of adversaries with ServiceNow's SOAR Solutions and the MITRE ATT&CK framework.

    Learn how you can empower your incident response teams to know each attacker’s tactics and techniques for the incident under investigation to quickly prioritize and manage detection and response procedures and reduce attack surface.
  • How NCR Drove a Faster, More Efficient Security Response Program Dec 8 2020 5:00 pm UTC 30 mins
    Dusan Vignjevic, Cyber Threat Intelligence Lead and Rajanikanta Dash, IT Consultant. NCR Corporation
    Advancing your security maturity level requires building a proactive security program that relies on automation and integrates threat intelligence across your IT environment. ServiceNow® Security Operations makes this all possible.

    In this webinar, NCR Corporation will join us to discuss how it deployed effective security integration by using data, threat intelligence, research, and analysis to support real-time data enrichment against vulnerabilities. Join us and get insights on how NCR:

    ~Increased its security response time and boosted efficiency
    ~Deployed remediation prioritization based on business impact
    ~Reduced daily firefighting for greater focus on future improvements
  • How to Transform and Automate Security Operations Dec 8 2020 4:30 pm UTC 30 mins
    Lou Fiorello, Head of Security Products at ServiceNow
    It’s been almost 5 years since we shipped our first security orchestration product. We’ve seen tremendous adoption and advances in both incident and vulnerability response. Automation and orchestration are no longer intimidating but have actually become trusted allies in the fight against increasing demands and limited resources. In 2021, your company will depend ever more heavily on digital services, which means you must adapt and extend security and vulnerability operations. Attend this session to learn how digitized, cross-functional workflows can embed best practices, efficiency, and security resilience into operations.
  • Improving your cyber risk management Recorded: Nov 18 2020 47 mins
    Jon Oltsik, Senior Principal Analyst and Fellow at the Enterprise Strategy Group
    According to ESG research, 39% of cybersecurity professionals believe that cyber risk management is significantly more difficult than it was two years ago. In addition, 63% agree that many executives lack adequate knowledge and experience with cyber risk management. What steps can you take to help bridge these alarming gaps?

    Register now to hear best practices for third-party risk management and vulnerability management, along with steps you can take for protecting reputation. Don’t miss hearing these important insights on:

    -The current state of cyber risk management
    -Future cyber risk management investments and focus areas
    -Strategies for risk management improvement
  • Making Third-Party Resilience Real with Great American Insurance Group Recorded: Nov 12 2020 58 mins
    Holly Johnson & Brian Ballman at American Financial Group, Geeta Jhamb at ServiceNow
    The global pandemic put organizations’ business continuity plans to the test. When identifying gaps, inadequate vendor risk management and insufficient resilience planning often top the list. Rectify these issues.

    Join us to learn how to address risk and resilience at every stage in the vendor lifecycle. You’ll get an inside view of how Great American Insurance Group developed an integrated third-party risk management process, as we share:

    - The essential elements of a formal program
    - Steps for aligning vendor risk management to business priorities
    - How to address risk and resilience at every stage in the vendor lifecycle
  • A Platform Approach to Simplifying RMF Recorded: Nov 12 2020 40 mins
    Matthew Fisher, Security & Risk Architect at ServiceNow, Jorge Garcia, Product Manager at ServiceNow
    Cyber Risk Management in the Federal government is a daunting task that requires managing thousands upon thousands of controls and assets, automation between multiple IT and Business lines, and multiple technologies. Legacy approaches create huge amounts of friction, with heavy integration lifts and manual effort inside and outside the system. For efficient and cost-effective RMF automation, a true platform approach is needed - one that brings the Risk and Compliance, IT Service Management, IT Operations Management, Asset Management, Security, and more together in a seamless experience.
  • Beyond Digital Risk – Addressing Operational Risk Recorded: Nov 12 2020 54 mins
    Megan Fusco, Sr Advisory Solution Architect, Risk Practice and Alison Musci, Risk Solutions Sales Executive at ServiceNow
    Once you’ve conquered the challenge of managing your digital risks you may want to embark on the journey of addressing your operational risks. Operational risks are the uncertainties and hazards a company faces in its day-to-day business activities. It can result from breakdowns in internal procedures, people and systems.

    Taking the approach we’ve outlined of crawl, walk, run please watch to learn how you can:
    - Implement a program that engages your front line to identify the small control failures that if left unchecked—can lead to greater risk materialization and firm-wide failures.
    - See ServiceNow GRC Advanced Risk and user-friendly capabilities in action
  • A New Paradigm for Managing Risk in Hybrid Cloud Environments Recorded: Nov 11 2020 55 mins
    Bob Osborn, CTO, Global Government Sector at ServiceNow
    Cybersecurity risk is front and center in the minds of IT professionals and Executives. As businesses struggle to adapt to a remote workforce and rapid digital transformation, forcing greater cloud adoption, cybersecurity concerns are heightened. The big question is, how do you effectively manage cybersecurity risk in uncertain times, hybrid cloud environments, and complex or highly regulated organizations? Frameworks like NIST and ISO provide a baseline, but you’ll need an integrated platform and a new paradigm.

    Join us to learn:
    - Best practices for planning and implementing cybersecurity measures
    - How to connect IT, security, vendors, and the business to continuously monitor risk and compliance - How to improve risk-based decision making, even in the cloud
  • BCM and Operational Resiliency - Innovation and Adoption during a pandemic Recorded: Nov 11 2020 29 mins
    Aaron Callaway, Director, BCM at ServiceNow and Keith Pearson, Head of Financial Services EMEA at ServiceNow
    During uncertain times, you want to ensure you’re building resilience for your critical business operations. Preparing now can help your organization mitigate risk and recover faster from disruptive events.

    Join us as we discuss the lessons learned from COVID-19 and how your organization can help improve its business continuity, crisis response, and return-to-work strategies. Using real-world examples, we’ll explore how you can:

    -Assess and prioritize your most critical business processes.
    -Review your dependencies, likely risks, and potential impacts.
    -Build your business continuity and disaster recovery programs, so you’re empowered for a faster, more efficient recovery.
  • Reporting Risk to the Board: It Doesn’t Have to be a Challenge Recorded: Nov 11 2020 63 mins
    Andrew Wheatley, VP of Audit, Risk, and Compliance; Mark Cockerill, VP of Legal; and Ben de Bont, CISO at ServiceNow
    Privacy and security risks drive many board and audit conversations. However, the ability to effectively communicate these risks is one of the greatest challenges executives face.

    Join Andrew Wheatley our ServiceNow VP of Audit, Risk, and Compliance, Mark Cockerill our VP of Legal, and Ben Du Bont our CISO to discuss:
    - How a modern approach is essential to enabling the individual experts to effectively communicate risks to the board
    - Best practices to prepare for these important meetings
    - How using a common language, processes, controls, and issues management across the company can make the message simple and consistent
  • The Top 3 Areas Where Today’s CISO Needs to Focus Recorded: Nov 10 2020 63 mins
    James Blake, Advisory CISO at ServiceNow
    The Covid-19 pandemic has had a profound effect on almost every aspect of our life: how we work, how we travel, how we shop and how we interact with our friends and families. Even more jarring is that this change happened in a matter of weeks or months, and we still face a great deal of uncertainty.

    During this time the CISO is witnessing their career evolving before their very eyes, with two words dominating their new career paths: resiliency and agility. Although there has already been a seismic shift in the way many businesses operate the tectonic plates have not finished moving. Quite how or even when the ground will settle for the long-term is not entirely clear. What is clear, however, is that the CISO needs to both keep the business safe and be prepared and flexible enough to support the new reality.

    Today’s CISO needs to be empowered to deal with their historical technical and process debt, the reality of the situation today, and the business of the future. Register for this webinar and join us to discuss the top 3 areas today’s CISO needs to be focusing on.
  • Keynote: Risk Management in Action - 4 Key Pillars for Achievable Resilience Recorded: Nov 10 2020 36 mins
    Scott Ferguson, Director, Outbound Product Management and Barbara Kay, Senior Director, Product Marketing at ServiceNow
    Resilience demands that we make a conscious commitment to anticipate, prevent, respond, and adapt to adverse events. Join us for an extended play demonstration that walks you through operational processes and innovations to build technology, supplier, workforce, supplier, and process resilience. In this session we will cover the operational resiliency lifecycle to help you define where your organization is today and what to focus on next.

    Our experts will walk you through real world scenarios with best practices in key industries (Financial Services, Government (FED/SLED), Healthcare and Telecom) to illustrate:
    - How to ‘anticipate’ risk using IRM and BCM to aggregate business and asset context
    - ‘Prevent’ by establishing indicators, updating response plans, and proactively testing event scenarios
    - Monitoring to ‘respond and recover’ to support quick response of your action plans
    - Arming your team to ‘adapt’ by collecting and analyzing data to identify root cause and necessary controls and process adjustments
Improve performance, compliance, and continuity across your enterprise
ServiceNow helps power your resilient business with risk-informed decisions integrated across the enterprise so people and organizations work better. ServiceNow enables business continuity by bringing security, risk, and IT together, on one platform—the Now Platform®—suddenly, you’re able to see and prioritize security incidents, vulnerabilities, and enterprise risks more quickly than ever—and with new certainty. You’re able to monitor and reduce your risk exposure with real-time visibility. And you respond faster using workflows, automation, and orchestration.

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  • Presented by: James Blake, Advisory CISO at ServiceNow
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