Now On Now: Lessons Learned from Evolving Our Own SOC

Presented by

Tim Boswell, Senior Solutions Architect Security and Risk at ServiceNow

About this talk

Protecting enterprises today is defined by your ability to stay ahead of threats, which requires integrating vast numbers of security tools, correlating key enrichment data, and developing the right workflow and playbooks. You’re also on the hook for delivering the analytics executive leadership requires for assessing your organization’s security posture. Otherwise, you’re sitting exposed to the next big attack. At ServiceNow®, we’ve faced and overcame these challenges. Join this session to see how we used our own history and expertise in empowering enterprise cyber-defense, maturing teams, and scaling the Security Operations Center (SOC). You’ll get insights and lessons learned on how our ServiceNow SOC analysts used ServiceNow Security Incident Response (SIR) to: - Protect our organization—one of the fastest growing SaaS companies out there - Provide the performance metrics you need for assessing your SOC’s capacity and maturity - Gain insights into threat impacts and risks to effectively evolve your security team and response workflow

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ServiceNow helps power your resilient business with risk-informed decisions integrated across the enterprise so people and organizations work better together. The Now Platform® breaks down silos by bringing together security operations, governance, risk, and compliance with IT, employee, and customer success workflows on a single platform, with a single architecture using a common data set. The Now Platform enables you to identify and prioritize enterprise risks, compliance issues, security incidents, and vulnerabilities more quickly than ever—and with new certainty. You’re able to monitor and reduce your risk exposure with real-time visibility. And you respond faster using workflows, automation, and orchestration.