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Automating Incident Response Helps Bridge the Gap Between IT and Security

Today’s top cybercriminals are intelligent, well-funded, and tenacious—demanding faster responses with comprehensive visibility across your environment. Security operations teams forced to deal with complex, inefficient processes only impedes response times.

For more effective security, organizations must shift away from this reactive paradigm—automating and accelerating workflows between their security and IT teams.

Join our webinar for insights on how your organization can dramatically reduce incident response time and better scale your security teams—delivering accurate incident reporting and tracking.
Recorded Dec 10 2020 40 mins
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Presented by
Karl Klaessig, Director of Product Marketing, Security Operations at ServiceNow
Presentation preview: Automating Incident Response Helps Bridge the Gap Between IT and Security

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  • Channel
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  • Systemic Risk in Financial Services Recorded: Feb 24 2021 28 mins
    Alla Valente, Forrester | Sean Culbert, EY | Michael Murphy, ServiceNow
    Today’s business environment is characterized by interconnectedness – from the dependences of global markets to interdependent networks of suppliers, partners, and global digitalization. According to Forrester, systemic risk is based upon external events or a system that breaks down and impacts an entire industry or market. In the wake of a global pandemic the repercussions of systemic risks are getting a lot more focus.

    Do you have the systems and tools in place to recognize interconnected data, organizational processes, and service experience chains so you can prepare for, respond to and even mitigate systemic risks? Discover how Forrester defines systemic risk and how ServiceNow and EY help you get ahead of service risk management.

    Presenters:
    Alla Valente, Analyst, Security and Risk at Forrester
    Sean Culbert, Principal Financial Services at EY
    Michael Murphy, Global Solution Senior Director, Financial Services & Compliance at ServiceNow
  • Business Continuity: You Can’t Just Buy Another One Recorded: Feb 24 2021 30 mins
    Mike Stolp, Consulting Director, Cask | Nasir Sayed, Senior Solution Architect, Cask
    When something doesn’t work properly, we have the tendency to simply buy another one. But what happens when your business continuity plan isn’t working? Unfortunately, you can’t just buy another one. It might seem impossible to plan for such a large disruption like COVID-19, but with Cask’s proven approach, you’ll learn how to create an effective plan of action to keep your organization on its feet.
    Our approach takes into account industry best practices as well as industry standards as ISO 22301:2019 & ISO 22313:2020 as well as the most current and relevant approaches to threat mitigation.

    Land ahead of the competition by:
    • Learning our agile approach to disaster recovery
    • Pivoting your recovery from survival to thriving
    • Creating a higher degree of stability for your organization
    • Creating a real-world plan to deal with threats including the impact of COVID-19

    Not All Business Continuity Plans are Created Equal
    So what are you supposed to do if you can’t just go buy another BCP? Learn how to strengthen your current plan and make sure it is effective and efficient for your organization.
  • Mitigating 3rd-Party Privacy Risks: Assess, Monitor, and Mitigate Vendor Risk Recorded: Feb 24 2021 58 mins
    Mike DeAndrea, Covestic | Eric Smith, Covestic | Teresa Law, ServiceNow
    Trust But Verify. No matter how much you trust your third-party vendors, it’s essential to verify they have adequate safeguards in place to protect the data they process on your behalf, especially if that data contains Personal information (PI) about your customers.

    U.S. and International privacy laws are unforgiving when it comes to PI, often holding organizations accountable for data breaches caused by or occurring in their vendor ecosystem. Last year, nearly 50% of data breaches involving PI were caused by vendors.

    In this on-demand webinar recording, the Covestic and ServiceNow GRC team will highlight how to leverage your investment in ServiceNow to assess, monitor and mitigate privacy risks in your vendor ecosystem.

    This webinar will cover:

    • Privacy risks introduced by third-party vendors
    • Privacy laws mandating vendor risk management
    • Best practices for overseeing vendor data processing
    • Monitoring and mitigating vendor risk in ServiceNow
    • Live demo: Assessing Vendor Risk in ServiceNow

    Presenters:
    Mike DeAndrea, GRC Practitioner and Advisory Solution Architect, Covestic
    Eric Smith, Solutions Consultant, Covestic
    Teresa Law, Risk Product Marketing Director, ServiceNow
  • Building a More Resilient Supply Chain Recorded: Feb 24 2021 36 mins
    Brian Rizman, Partner, Edgile | Teresa Law, Risk Product Marketing Director, ServiceNow
    Join Edgile, an Elite ServiceNow partner as they discuss the importance of building resilience into your supply chain and demonstrates how the Vendor Risk and GRC solutions can be implemented to show quick success. Walk through a demonstration of how Vendor Risk can be used to assess third-party vulnerabilities, the SolarWinds breach is used as an example, in addition to dashboards that can anticipate disruption to the supply chain.

    Brian Rizman, Partner, Edgile
    Teresa Law, Risk Product Marketing Director, ServiceNow
  • 5 Steps to Building a Resilient EHS Program Recorded: Feb 24 2021 26 mins
    Kris Markham, Founder, Serenity EHS | Teresa Law, Risk Product Marketing Director, ServiceNow
    Serenity EHS, a Premier Built On NOW ServiceNow partner, will showcase their ServiceNow certified EHS Compliance Assurance Solution. This new solution helps organizations simplify their EHS regulatory landscape, automate compliance audits, and integrate EHS into their enterprise risk program with ServiceNows GRC applications.

    Kris Markham, co-founder of Serenity EHS will discuss:

    • The challenges of managing EHS compliance in multinational organizations
    • How the Serenity EHS Compliance Assurance solution helps EHS leadership and facility managers identify applicable regulations and automate site inspections and audits
    • How ServiceNow enables organizations to integrate EHS into their Enterprise Risk Program with ServiceNow GRC

    Kris Markham, Founder, Serenity EHS
    Teresa Law, Risk Product Marketing Director, ServiceNow
  • Crawl, Walk, Run: Advance Your ServiceNow GRC Program From Any Maturity Recorded: Feb 23 2021 48 mins
    Cliff Harris, ServiceNow | William Mathies, Edgile | Jay Dial, Edgile
    The biggest challenge many companies in highly-regulated markets face is understanding how to manage GRC/IRM in a way that doesn’t require significant effort to achieve value and truly integrates risk and compliance as a foundation. Join experts from Edgile and ServiceNow for a webinar that will present case studies illustrating the three different stages of the GRC/IRM integration journey. Each segment will include demonstrations explaining how we help companies start a GRC program or move to the next level in their program.

    • Crawl Segment: We share our clients’ successes in building a solid foundation of truly integrated risk and compliance using ServiceNow IRM and the Edgile Automated Regulatory Compliance (ArC) Content.
    • Walk Segment: Highlights techniques to rapidly accelerate dynamic assessments and control testing capabilities, addressing both design and operating effectiveness.
    • Run Segment: Showcases book-end innovations in assurance with the upstream Decision Engine Solution and the downstream Evidence Warehouse.

    Learn how to quickly and consistently rate confidentiality, integrity and availability coupled with a close-loop process of consultation and fulfillment tasks. Explore the process, workflow, guidance and secure containers to help your organization “Assess Once, Test Once, and Satisfy Many” with ‘Evidence Boxes’ assigned to control owners and recurring collection schedules, materially reducing the ‘audit fatigue’ many organizations face when supporting external audits like SOX, PCI and HIPAA to name a few.

    Presenters:
    Cliff Harris, GRC Specialist at ServiceNow
    William Mathies, Technical Director at Edgile
    Jay Dial, Senior Manager at Edgile
  • Driving strategic capability in resilience for Financial Services Organisations Recorded: Feb 23 2021 21 mins
    Andrew Husband, Ashley Harris and Neevash Khanna, KPMG
    Operational resilience has long been top of mind for Risk and Security experts in Financial Services. An organization’s ability to effectively respond to, recover from and learn from business disruptions across people, technology, suppliers and facilities is essential - not just for short term success and security but future growth and stability. Join KPMG partner, Andrew Husband, and members of the KPMG team, to learn how to outline your resilience roadmap specific to Financial Services organizations. Topics will cover leading practices in strategy and operating model design, the importance of a data-driven approach to service resilience and the technology required to deliver a scalable and sustainable approach to resilience.

    Presenters:
    Andrew Husband, Partner, Operational Transformation at KPMG UK
    Ashley Harris, Director, Financial Services at KPMG UK, Operational Resilience Lead
    Neevash Khanna, Director Management Consulting at KPMG UK
  • Faster Time to Value for Operational Risk and Resilience Implementations Recorded: Feb 23 2021 15 mins
    Manoj Kulwal, Chief Risk Officer at RiskSpotlight
    Successfully achieving operational resilience requires detailed understanding of operational risks that can result in disruption to important business services. In this session, Manoj Kulwal will present how the RiskSpotlight OpRisk Library app can facilitate ServiceNow GRC users to develop a comprehensive library of operational risks aligned with industry best practices. He will share guidance on operational risks that are relevant for achieving operational resilience.
  • Understanding The Impact of the SolarWinds Breach on your Supply Chain Recorded: Feb 23 2021 9 mins
    Jake Olcott, VP Communications and Government Affairs at BitSight
    The cyber-attack targeting SolarWinds, a provider of network and system monitoring software, is shaping up to be one of the most significant and impactful attacks against a critical supply chain partner in history. In light of this breach, security and risk leaders are assessing their exposure -- both within their own organizations as well as their vendor/partner ecosystem -- and closely reviewing their supply chain risk management programs.

    Join Jake Olcott, VP Communications and Government Affairs at BitSight, as he discusses the latest BitSight research on the SolarWinds breach and provide actionable steps for security professionals to take now and in the crucial days ahead.
  • Business Resiliency in Financial Services Recorded: Feb 23 2021 33 mins
    Frederic Veron, EY | Alla Valente, EY | Keith Pearson, ServiceNow
    Many firms today are starting to move away from compliance and towards resilience. But what does resilience really mean? And why now?

    In this discussion, EY, ServiceNow and Forrester explore what true resilience looks like and why it’s important now, especially for financial institutions. The panelists further discuss how some of the leading organizations strategically view resilience and how they are embedding it in their DNA—turning it into a competitive advantage.

    Presenters:
    Frederic Veron, Principal, Financial Services at EY
    Alla Valente, Analyst, Security and Risk at Forrester
    Keith Pearson, Global Head of Financial Services Go-To-Market at ServiceNow
  • Reducing Risk During a Pandemic Recorded: Feb 10 2021 51 mins
    Christy ‘Dru’ Druzynski and Dan Minter of ServiceNow
    The Department of Homeland Security recently published advice on four principles to safeguard your infrastructure, supply chain, cyber security, workforce and customers. Hear from ServiceNow experts as they break down these criticalities. And that’s just the beginning – organizations must move from pandemic response into ongoing crises management across all types of business risk in all departments – whether HR, IT or Customer Support. We explore the landscape of crises planning including:

    -Best practices in data collection to inform response plans
    -Assembling a crisis management team
    -Preparing for IT outages and security incidents
    -Using an integrated risk framework to measure and respond to risk, wherever it appears

    Watch this webinar for these insights and more to maintain operational resiliency – keep your business alert, safe and secure.


    Featured speakers:
    Christy ‘Dru’ Druzynski, CISSP, GCIH, Enterprise Solutions Consultant, ServiceNow
    Dan Minter, CISM, CBCP, MBCI, Sr. Advisory Solution Consultant, ServiceNow
  • Who is doing Resilience with Security & Risk right? Recorded: Feb 4 2021 3 mins
    Ben de Bont, CISO at ServiceNow
    There isn't one linear path to resilience and the journey is never over. Factors to a successful approach must take into account industry nuances, regional regulatory policies, organizational structure, and the fact that the only constant is change. Listen to real-world examples of Ben's favorite customer examples.

    Ben de Bont is the CISO at ServiceNow and an industry expert on Security & Risk. He'll walk you through how he came to lead security efforts at ServiceNow based on his vast experience at companies including IBM, HP, Microsoft and MySpace. He also explores the all important relationships with our IT organizations and other C-Suite stakeholders.
  • The Hero of a Successful Digital Transformation is GRC Recorded: Feb 3 2021 64 mins
    Michael Siegrist, Product Line Manager for GRC/Integrated Risk, ServiceNow
    Digital Transformation brings organizations unmatched opportunities and capabilities for growth. It also creates a rapidly changing business environment which introduces new risks — making it imperative for organizations to manage them.

    However, to successfully manage the risk in digital transformation you need a modern approach to governance, risk and compliance.

    Join this session to learn the essential first steps for success and what aspects of GRC are the most important to move your organization forward in a safe and profitable way.
  • What are other CISOs saying? Recorded: Feb 3 2021 5 mins
    Ben de Bont, CISO at ServiceNow
    In 2020, Ben hosted dozens of roundtables and 1:1 conversations with global Security, Risk and IT leaders. Be a fly on the wall for his key takeaways - what do these leaders most care about? What are their 2021 priorities and do they vary by region or industry? Listen to his one-of-a-kind insights.

    Ben de Bont is the CISO at ServiceNow and an industry expert on Security & Risk. He'll walk you through how he came to lead security efforts at ServiceNow based on his vast experience at companies including IBM, HP, Microsoft and MySpace. He also explores the all important relationships with our IT organizations and other C-Suite stakeholders.
  • How best to approach resilience strategy? Recorded: Feb 2 2021 7 mins
    Ben de Bont, CISO at ServiceNow
    Ben details his vision for resilience strategy and where ServiceNow is on our journey. He'll cover key milestones, what's on the horizon and what he'd do if he had a magic wand.

    Ben de Bont is the CISO at ServiceNow and an industry expert on Security & Risk. He'll walk you through how he came to lead security efforts at ServiceNow based on his vast experience at companies including IBM, HP, Microsoft and MySpace. He also explores the all important relationships with our IT organizations and other C-Suite stakeholders.
  • Over buzzwords? Real Talk - Transformation & Automation Recorded: Jan 28 2021 5 mins
    Ben de Bont, CISO at ServiceNow
    We hear these terms all the time, discover how to make them tangible and woven into the fabric of your digital transformation initiatives. Get insights into defining the role of automation for your business, where to start, and how to structure your plans.

    Ben de Bont is the CISO at ServiceNow and an industry expert on Security & Risk. He'll walk you through how he came to lead security efforts at ServiceNow based on his vast experience at companies including IBM, HP, Microsoft and MySpace. He also explores the all important relationships with our IT organizations and other C-Suite stakeholders.
  • ServiceNow helps make risk-informed decisions business as usual Recorded: Jan 27 2021 52 mins
    Greg Liebergen and Beth Loewen of Edgile and Cliff Harris of ServiceNow
    Integrating data, tools, and processes can help improve communication throughout your organization—reducing friction and mistakes. Join our webinar to learn about innovative solutions designed specifically for regulated industries—helping improve decision-making while achieving your cost-saving goals.

    You’ll get valuable insights into how your risk management teams can collaborate better as Edgile, experts in cyber risk and regulatory compliance, joins us to cover:

    -How you can improve productivity while suppressing audit fatigue
    -A healthcare provider use case with actionable risk management insights
    -Tangible ways to mature your existing risk management programs
  • Resilience, now more important than ever? Recorded: Jan 27 2021 5 mins
    Ben de Bont, CISO at ServiceNow
    Resilience is top of mind for all business leaders, hear what it means at a practical level and how best to measure it. Ben covers how ServiceNow prioritized projects and investment in 2020 and will in 2021. Hear his recommendations for how to get the most successful cyber resilience impact.

    Ben de Bont is the CISO at ServiceNow and an industry expert on Security & Risk. He'll walk you through how he came to lead security efforts at ServiceNow based on his vast experience at companies including IBM, HP, Microsoft and MySpace. He also explores the all important relationships with our IT organizations and other C-Suite stakeholders.
  • Who is Ben, our ServiceNow CISO? Recorded: Jan 26 2021 5 mins
    Ben de Bont, CISO at ServiceNow
    Meet Ben de Bont - he's an industry expert on Security & Risk. He'll walk you through how he came to lead security efforts at ServiceNow based on his vast experience at companies including IBM, HP, Microsoft and MySpace. He also explores the all important relationships with our IT organizations and other C-Suite stakeholders.
  • Improving your cyber risk management Recorded: Jan 21 2021 47 mins
    Jon Oltsik, Senior Principal Analyst and Fellow at the Enterprise Strategy Group
    According to ESG research, 39% of cybersecurity professionals believe that cyber risk management is significantly more difficult than it was two years ago. In addition, 63% agree that many executives lack adequate knowledge and experience with cyber risk management. What steps can you take to help bridge these alarming gaps?

    Register now to hear best practices for third-party risk management and vulnerability management, along with steps you can take for protecting reputation. Don’t miss hearing these important insights on:

    -The current state of cyber risk management
    -Future cyber risk management investments and focus areas
    -Strategies for risk management improvement
Improve performance, compliance, and continuity across your enterprise
ServiceNow helps power your resilient business with risk-informed decisions integrated across the enterprise so people and organizations work better. ServiceNow enables business continuity by bringing security, risk, and IT together, on one platform—the Now Platform®—suddenly, you’re able to see and prioritize security incidents, vulnerabilities, and enterprise risks more quickly than ever—and with new certainty. You’re able to monitor and reduce your risk exposure with real-time visibility. And you respond faster using workflows, automation, and orchestration.

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  • Live at: Dec 10 2020 6:00 pm
  • Presented by: Karl Klaessig, Director of Product Marketing, Security Operations at ServiceNow
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